I had recently moved and misplaced my cord, lock, and remote to my treadmill. I reached out to customer service and had a quick response. She was so kind and polite to help me. They were so genero... Voir plus
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EDIT - 9/24/2026 - Company resolved my issues and I am completely satisfied with the end results. EDIT - 9/16/2026 - Customer service reached out to rectify the issue, will update again once prod... Voir plus
L'entreprise a répondu
I could not find the safety key. I reached out to customer service and received a safety key for free. The commutation was quick and effortless. Thank you
L'entreprise a répondu
It took longer to get here than advertised but I have been using it for about a week now and love it. It came with a rail and a safety stop button as well as a place to hold my phone. Hopefully I ca... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
RHYTHM FUN is a professional exercise equipment factory for more than 10 years with own research and development center and strict quality control system. Discover Rhythm Fun's home gym and fitness equipment - treadmills, walking pads, bikes, ellipticals, rowing machines, and more.
Coordonnées de contact
36 S 18th Ave ste a, 80601, Brighton, Etats-Unis
- +1-8449770007
- support@rhythmfunfitness.com
- rhythmfunfitness.com
4,3
Excellent
20 avis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Misplaced my items
I had recently moved and misplaced my cord, lock, and remote to my treadmill.
I reached out to customer service and had a quick response. She was so kind and polite to help me. They were so generous to replace all my items. And now I get to enjoy my treadmill. Which by the way is amazing!
I Definitely recommend this Company.
2 septembre 2026
Avis spontané
Réponse de Rhythm Fun Fitness
We are delighted to know that our customer service team responded quickly and assisted you in replacing the parts. We are also very pleased to know that you found our support helpful and effective, and that you can now continue to enjoy the treadmill!
We hope your treadmill continues to provide you with a pleasant workout experience and will be a valuable partner on your fitness journey. Thank you again for choosing us!
Patella straps
I'm only giving 5 stars for the free patella straps they sent me. I can say they do respond to messages
7 août 2026
Avis spontané
Réponse de Rhythm Fun Fitness
Thank you for sharing your feedback! We always strive to respond quickly and provide helpful solutions for our customers.
We truly appreciate your support and recognition of our service. Your satisfaction means a lot to us, and we hope you continue to enjoy your product. Thank you again for choosing us, and we look forward to serving you again in the future!
I could not find the safety key
I could not find the safety key. I reached out to customer service and received a safety key for free. The commutation was quick and effortless. Thank you
17 août 2026
Avis spontané
Réponse de Rhythm Fun Fitness
Thank you for sharing your experience! We’re glad we could quickly assist you and provide the safety key you needed. Your satisfaction and safety are always our top priorities, and we’re happy to hear that our customer service made the process quick and effortless.
We truly appreciate your trust and support. We hope you continue to enjoy your product with confidence, and thank you again for choosing us!
I received my remote control on time…
I received my remote control on time and it works perfectly
10 août 2026
Avis spontané
Réponse de Rhythm Fun Fitness
We’re delighted to hear that your remote control arrived on time and is working perfectly. We truly appreciate your support and are glad we could provide a smooth and satisfying experience.
Your satisfaction is our greatest motivation. We hope you continue to enjoy your product and have many great experiences ahead. Thank you again for choosing us, and we look forward to serving you again in the future!
Perfect for what I need
Perfect for what I need. Fits under the couch and I pull it out and watch a movie while I walk. It has helped me immensely. Works perfectly. And customer service has been excellent
31 janvier 2026
Avis spontané
Réponse de Rhythm Fun Fitness
We’re delighted this machine fits neatly under your sofa and works perfectly for walking‑and‑movie time. It means a lot that you recognise our customer service. Hope you enjoy it!
Amazing product
Amazing product. Very simple. Stores well and won’t clutter your office or house. My family uses it everyday.
24 juillet 2026
Avis spontané
Réponse de Rhythm Fun Fitness
Many thanks for your lovely feedback!
We’re delighted that our product is simple to operate and easy to store without taking up extra space at home or in the office. It’s wonderful that your family enjoys using it daily. Thank you for your support!
Stay away from this company!
I've had my walking pad from them for a year, and the motor burned out on it. It created a VERY unsafe experience using it. When I reached out to their support department, they told me it was just a little past the 1 year warranty and they refuse to replace the burned out motor. I spent a lot of money on this for it to last less than a year. This is a terrible company that doesnt stand by their products and they refuse to help people when they need it. Their products dont last and I would highly suggest everyone stay away from this business. I will be leaving multiple 1 star reviews everywhere I can and warning everyone that this company is a horrible business and makes products that absolutely do not last more than a year. STAY AWAY!!!!!
22 février 2026
Avis spontané
Réponse de Rhythm Fun Fitness
We sincerely apologize for the frustration and inconvenience you’ve experienced. We completely understand how disappointing this must be. Please rest assured that we will do everything possible to help resolve the situation.
To move forward quickly and verify your order details, could you please your Order Number.
I will immediately escalate your case to our After-Sales team. They will review the records and work with you to find a satisfactory solution as soon as possible.
Thank you for your patience and cooperation—we are committed to making this right.
It will turn off/reset back to zero by…
EDIT - 9/24/2026 - Company resolved my issues and I am completely satisfied with the end results.
EDIT - 9/16/2026 - Customer service reached out to rectify the issue, will update again once product is received.
It will turn off/reset back to zero by itself while I'm walking on it, and I lose the counter of time, miles and calories. The outer power cord (black) is cut and exposes the inner cord (white). Since it powered on and it worked, I didn't think it would be an issue and now I am thinking this may be the reason it turns off randomly while I am using it...I didn't report it as damaged and return it, but I should have.
11 février 2025
Réponse de Rhythm Fun Fitness
We sincerely apologize for any inconvenience this may have caused. Safety is always our top priority.
We take this matter very seriously and hope to resolve the issue for you as soon as possible. We would like to know if your problem has been resolved. You can contact our after-sales team at support@rhythmfunfitness.com so we can discuss a suitable solution with you.
Awesome product
Awesome product. Compact, very sturdy.
Great investment. Use 2-3 days a day already. Lots more energy. Thanks
23 décembre 2024
I ordered my treadmill and on Nov 27 I…
I ordered my treadmill and on Nov 27 I got msg it was shipped. Then to be delivered on Dec 6th, then the 8th, then 10th now it's the 11th.
Do what you say, don't be so fickled.
27 novembre 2024
Réponse de Rhythm Fun Fitness
Hi Renee,
We are so sorry to have kept you waiting for so long. Due to the Black Friday sales, there are a lot of packages and FedEx's shipping capacity is limited, so the logistics time has been extended.
Today, it seems that you have received your package, delivered on Dec 12th. FedEx tracking number: https://www.fedex.com/fedextrack/?trknbr=770281493334
So far so good
It took longer to get here than advertised but I have been using it for about a week now and love it. It came with a rail and a safety stop button as well as a place to hold my phone. Hopefully I can reach my weight loss goal with it as I really didn't want to join another gym.
13 novembre 2024
Very pleased with the treadmill
Very pleased with the treadmill. Very little to set up. Easy to use.
1 décembre 2024
Great product
Great product. Fast shipping and amazing customer service. Handles big guys like me very well. Wish it was a little a wider for my wide legs but that's not to bad
15 novembre 2024
Everything I needed it to be.
13 novembre 2024
Set up took only a few minutes and is…
Set up took only a few minutes and is now running very well.
4 novembre 2024
I never receive the treadmill.
11 novembre 2024
Réponse de Rhythm Fun Fitness
Hi Franck,
Thank you for your patience.
We are happy to tell you that your parcel shipping information has been updated and is now in transit. You can track it by this link: https://www.fedex.com/wtrk/track/?trknbr=779865659169
Due to the sharp increase in the number of warehouse orders and limited FedEx shipping capacity, your package has been delayed for a few days.
Once again we would like to express our apologies to you.
Best regards
Small and quiet
Fits well in my very small house. I can move it by myself. The electronic read-outs are large enough that I can read them without my glasses. Works fine for me as I am only 5’ tall. My walker legs just fit on either side to give me more stability. I hope it lasts because it is just right for me.
30 octobre 2024
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