Rickard Chartered Surveyors Avis 

Rickards at Morpeth both Gillian and Cheryl were amazing kept me updated chased both solicitors and was lovely. At the beginning there were a few mix ups and stresses but once they were sorted it was all good and easy. If I come to sell then I know I will definitely go with them as every question was answered if not in a couple of hours within a day. Thank you!

Service was amazing. Gillian kept me updated all the way. Customer service was second to none. Highly recommend this company

Dawn was so helpful. Answered emails straight away. Nothing was too much trouble. Maybe "old school" at Rickards but if I was ever selling a house I wouldn't hesitate to use them.

Recently sold a house through the Ashington branch. From first contact to completion the team were very supportive, calm, professional & reassuring. Their valuation was realistic and we received several offers. Dawnie, Diane and Dawn all acted as great liaison between ourselves & the buyers. They made the process as easy as could be for a nervous first time seller.

Rickard Chartered Surveyors

Add a photo
Rickard Chartered Surveyors
4.4
(52)

Estate agent in Morpeth, EnglandOpen
Overview
Services
Reviews
Photos
About
Reviews from the web
8.6/10Referenceline · 5 votes
Google review summary
Reviews aren't verified
5
4
3
2
1
4.4
(52)
Reviews
All
communication5
buyers5
solicitors3
valuation2
+3
Sort by
Most relevant
Newest
Highest
Lowest

Margaret Clark
Local Guide·24 reviews·25 photos
Very disappointed after reading the lovely reviews rang on Saturday to book an appointment at 1pm no reply so thought they must be busy so rang again and 2.05 pm to message saying that the office was open on Saturday from 9am to 3pm ???? …More

amy walton
1 review
4 weeks ago
Purchased a house through Rickards, would recommend them to anyone selling/buying. Gillian kept us informed every step of the way, which is always helpful through a stressful process. They would be our point of call if we need them in the future! Thank you for everything!

Pam Campbell
1 review
3 months ago
We would recommend Rickards to anyone selling their house. I believe their valuations to be extremely fair - they don't bump up the price, but are realistic and we received an offer within 2 weeks. …More

Rickard Chartered Surveyors (owner)
a month ago
Thank you for taking the time to leave this lovely review, it really does mean a lot to us! 😊 Team Rickard.

Russell Jennings
1 review
4 months ago
Huge thanks to everyone at Rickards Morpeth. They have just sold my house at Stobhill and I can not recommend them any higher. Every lead was followed up and once sold Gillian, liaised with both solicitors, mortgage provider and buyer to …More

Rickard Chartered Surveyors (owner)
a month ago
Thank you for taking the time to leave us a review, your comments are greatly appreciated 😊 Team Rickard
Margaret Clark
Local Guide·24 reviews·25 photos
13 minutes ago
New
Very disappointed after reading the lovely reviews rang on Saturday to book an appointment at 1pm no reply so thought they must be busy so rang again and 2.05 pm to message saying that the office was open on Saturday from 9am to 3pm ????
Eventually got a call on Monday booking my appointment for today at 2.45om arrived at 2.35 pm and waited for the agent until after 3pm .No one turned up no phone call .We had to leave as had another appointment at 3.30 and the agent was there promptly . Arrived home and have just received a voicemail mail apologizing however not impressed with the message left either
Terrible service !!!!!!!!

Rickard Morpeth branch held my hand throughout the buying process. From the intial viewing through to completion their service was not only professional but also had a really personal touch. I can't recommend them highly enough.

From coming out to value our property the team at Rickards Morpeth was very professional & friendly and took the time to discuss everything with us. Going through the sale the team were on hand to answer any questions in a timely manner and nothing was too much trouble. Our main contact was Gillian who kept us informed every step of the way. Being able to pop into the shop and see someone is an absolute bonus. Would highly recommend Rickards and if we were moving again I wouldn’t use any other agents.

Recently bought a flat advertised by their Ashington branch. Helped me through every step and advised on issues as they came up with solicitors. When the process stalled, as it did a few times, I was able to go in and have a chat, which helped my sanity, and they even arranged for me to rent from the seller while the process limped on!! Really human and supportive, sympathetic. Happily the one troublesome neighbour in the block where I bought has since left, and I'm loving my humble pad. Sorry for delay in writing this!

Selling a house in Newbiggin By The Sea when you live in Southampton could be a little stressful but the team at Rickards kept us informed and couldn't have been more helpful during the "process" which helped no end.

Thank you again for your amazing help and support in selling my house. The girls at the Ashington branch are so friendly and helpful they are fantastic

Selling your house can be a big deal, and when things are straightforward I guess any Estate Agent can handle it. But when things are more complicated, as our sale was, you need experience. The team at Rickards went above and beyond to help our sale go through. In particular Cheryl who was excellent. Communication is key for good news and bad news & they kept us posted throughout. These guys know what they are doing! Fully recommend them.

Dawn helped me from start to completion always responding to my emails to help me out, completion day was stressful having to wait till 5pm to receive my key to my new property but Dawn rang around to help me out.

I couldn’t have asked for anything better. Whilst I was the purchaser this did not matter to the team. The friendliness and professionalism shines through. Every question and need was dealt with, with a smile.

I had more assistance from the seller’s estate agents than from my solicitors.

Keep up the fantastic work

Annie

Really good estate agents, Dawn looked after me from start to finish which was very much appreciated as a first time buyer. Recommend Rickard as they are friendly and helpful and very quick to respond to emails - never felt like I was on my own :)

I arranged several viewings via the Ashington branch of Rickards and these were promptly and competently handled, including a second visit to a house in Lynemouth. When I found the house that was right for me my offer was promptly conveyed to the seller and their response communicated back to me. I wish the rest of the process had been as quick and efficient but that's solicitors for you (three were involved). Dawnie and her colleagues were all kind, courteous and helpful and helped calm my nerves at some fraught times. In hindsight these were fairly common bumps in the road but a friendly voice on the other end of the 'phone is still a big help at those times.

Amazing attention to detail and outstanding support throughout from very professional staff at the Morpeth office.

Having recently bought a property through Rickards I found Dawnie and the office staff all very helpful especially when we started having issues with the sellers solicitor. Dawnie helped chase the solicitor and get the deal over the line before the mortgage offer expired. If we ever sell we would be happy to use Rickards.

I should qualify the Ashington branch is the one to avoid. Using a photograph of next door's garden is a misrepresentation of the property for sale. Not only bad communication but no communication unless I contacted them and being told 3 times that documents were about to be sent over to legal when in fact nothing had happened!!!!!!! Not the way to sell property. Not professional nor truthful.

We recently sold our property through Rickards. We had an offer within 2 weeks and, although the sale process was long this was nothing to do with Rickards. They supported us throughout the process and were extremely good at keeping us informed.

Recently sold a house in Morpeth through Rickards.
Professional throughout, great communication and very helpful and accommodating.
Excellent service, highly recommended.