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RideTo Avis 3 193

TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The instructors at Black Top were amazing, always made sure that I was hydrated in the hot weather, gave clear instructions to help me navigate the bike as well as techniques I can use to help myself.... Voir plus

Noté 5 sur 5 étoiles

Big shout out to Tony, our instructor on the day. As someone who had never ridden a manual motorbike before, he knew exactly how to get the best out of me and built my confidence up massively th... Voir plus

Noté 5 sur 5 étoiles

I used the excelerate riding school in Mytchett and I can't fault them enough..I had a really bad experience with my local riding school and mytchett could fit me in where my previous just strung me... Voir plus

Noté 1 sur 5 étoiles

The booking and handling of booking is a shambles. I booked, paid and told my booking wasn't available. Requested another date. Only to find out day before the payment timed out. Would have been nice... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Moto-école

Écrit par l'entreprise

RideTo | The UK's #1 platform for learner motorcyclists. Making it safer and easier to experience the joy of 2 wheels. RideTo is the leading UK platform dedicated to motorcycle training, specialising in Motorcycle CBT Courses and Full Motorcycle Licence training. We offer a seamless and safe learning experience that has successfully booked over 1 million hours of motorcycle training for our customers. At RideTo, we equip new and aspiring motorcyclists with the necessary skills to enjoy the thrill of two wheels confidently. Explore our Store for exclusive gear and resources like the New Rider Journal. Whether you're starting with a CBT or advancing to a full licence, RideTo is your trusted partner in the journey towards motorcycle freedom.

Peace Of Mind Guarantee

We'll Pay For More Training If You Need It*

We'll Pay For More Training If You Need It*
With the Peace of Mind Policy: RideTo pay for the second day of CBT training if you do not complete the course on day 1. It covers you for not completing the course if you fail due to issues such as balance, clutch control and steering. Purchase anytime before your CBT course starts. T&Cs apply.

Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 93 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service, the training was great and easy to understand thanks to the well trained instructors and modern bikes. Special thanks for Mr. Bjorn, he made the whole session great, also provided useful advice and guidance. Good location and well designed training centre, highly recommend for everyone who wants to learn about riding or just developing riding skills!

23 mars 2026
Noté 1 sur 5 étoiles

I bought the peace of mind policy

I bought the peace of mind policy, which gives you a free second attempt if you fail your CBT. Unfortunately, I did fail, and when I tried to book another attempt online, I couldn't find anything. I then tried calling them, but couldn't get through due to a public holiday. After the holiday, I found an email address and contacted them. They told me I had to book my next appointment within 48 hours and that they don't accept calls, only emails. Since 48 hours had passed, they said I lost my policy. They claimed they sent me terms and conditions, but those were about 100 pages long, and who has time to read all that?

6 avril 2026
Avis spontané
Logo de RideTo

Réponse de RideTo

Hi Haris,

I am sorry that we were unable to validate the Peace of Mind policy on this occasion.

We don't have an inbound phone line, but we can be contacted on our live chat and via email 7 days a week, including bank holidays.

As stated in the terms and conditions accepted at the checkout, we need to be notified of a Rider's attempt to claim within 48 hours of their first training day.

Please reach out to the team if we can assist with making another booking.

Best wishes,

Jess
Team RideTo

Noté 5 sur 5 étoiles

Helpful staff

I did have a bit of a problem but the company was helpful in the end and sorted out the problem so all good .

6 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I recently passed my CBT exam

I recently passed my CBT exam, and I'm thrilled with the outcome! I wanted to express my gratitude to my instructor,H.NAKADEY, who was incredibly supportive and knowledgeable throughout the course. Their guidance and expertise helped me feel confident and prepared for the exam. Highly recommend instructor H.NAKADEY to anyone preparing for their CBT.

4 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

First time on a bike.

I had my first CBT in Chelmsford on the 2nd and I honestly can't fault these guys,I was very nervous but both instructors Ozzy and Alex put me at ease straight away,the day was very informative and I feel nothing was too much trouble,would highly recommend.

2 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Because it’s very


Because it’s very, very rude

2 avril 2026
Logo de RideTo

Réponse de RideTo

Hello,

We are sorry to hear this.

Could you get in touch with the team, so that we could look into this for you?

Best wishes,

Jess
Team RideTo

Noté 1 sur 5 étoiles

Paid for rebooking cover but it was…

Paid for rebooking cover but it was refused based on a disputed report. The policy appears to exclude common learner mistakes, making it effectively unusable. Disappointed with how this was handled. They claim it is little highway code knowledge, but I passed my theory tests and I know the highway code well. The instructor purposely passed me while he knew I was not comfortable with the clutch as I told him many times the instructor insisted on taking me on the road even after I told him that I'm still not sure on how to use the clutch, and then he ignored errors that would let me get a rebooking until I made a error due to the clutch that could be considered "Lack of highway code knowledge" so that I could not get a rebooking. This was basically fraud

15 mars 2026
Avis spontané
Logo de RideTo

Réponse de RideTo

Hi Cristovao,

We are sorry that we were unable to approve your Peace of mind claim on this occasion. As explained over email, the policy cannot cover highway code knowledge, or dangerous driving as a result of a lack of practical understanding of the highway code.

If we can help you to arrange a new booking, please let us know.

Best wishes,
Jess
Team RideTo

Noté 5 sur 5 étoiles

❤️❤️❤️💯

had a great experience with this CBT training. The instructors were very clear, knowledgeable, and supportive throughout the course. They explained everything in a way that was easy to understand, which really helped build my confidence. I thoroughly enjoyed the training and would highly recommend it to anyone looking to complete their CBT.

24 mars 2026

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