Ridge Capital Solutions Avis 

Réponse de Ridge Capital Solutions

8 juil. 2026

We're sorry to hear you're disappointed with your experience.

While we cannot discuss the specifics of an individual client's account in a public forum (and are not sure of your identity), we can say that your description does not align with the performance we have observed across users of our R-50 strategy. Although the R Series has been intentionally defensive in the current market environment and has underperformed offensively this year, it has not resulted in the type of widespread losses described here. As market conditions changed, we proactively recommended that many R Series users transition to our A or S Series strategies, which have been better suited to the current environment.

Earlier this year, we also offered all clients the opportunity to migrate from VPS-based trade copying to our newer, significantly more robust copier infrastructure. System connectivity can materially impact performance, so we encouraged all clients to make that transition.

Regarding refunds, we honor refund requests that fall within the evaluation period and conditions outlined in our agreement. Those guidelines exist so that every client is treated consistently and fairly. Once that evaluation period has expired, we are generally unable to provide refunds.

We would be happy to review your account history with you, including your system configuration, communications with our team, and any outstanding concerns regarding your account or withdrawal request. Please contact us directly so we can investigate your specific situation.

Réponse de Ridge Capital Solutions

Actualisé le 14 juil. 2026

Hi Cameron,

Thank you for taking the time to share your experience, and we genuinely appreciate your kind words regarding our customer service.

While we are naturally disappointed whenever a client is dissatisfied, we also believe it is important for prospective clients to consider feedback in its proper context. The overwhelming majority of our Trustpilot reviews are five-star reviews, and we are proud of the reputation we have built by serving hundreds of clients over the years.

The January through June period referenced in your review has been one of the lowest-returning six-month periods in our company's history. However, it is equally important to note that during this same period our products experienced zero losses and maximum drawdowns of typically under 1/2 of a percent. That outcome was not accidental—it was by design. Rather than taking excessive risk in an effort to force higher returns during unusually unstable market conditions, our machine-learning models intentionally reduced exposure, trading more conservatively, and prioritized capital preservation.

This philosophy has been central to Ridge since our founding: preserve capital first, pursue returns second. We recognize that this approach may occasionally result in more modest returns during exceptionally difficult market environments. However, we believe that consistently protecting client capital is far more important than chasing short-term performance by assuming substantially greater risk. History has shown that many higher-risk trading strategies produce impressive returns for a period of time, only to suffer catastrophic losses that ultimately end the strategy altogether. We have deliberately chosen a different path—one focused on consistency, disciplined risk management, and long-term sustainability.

Over longer time horizons, our products have historically produced substantially stronger returns than those experienced during this unusually challenging six-month period. As with any investment strategy, we believe performance should be evaluated over complete market cycles rather than isolated periods of exceptional market uncertainty.

Thank you again for your feedback. We sincerely wish you the very best in your future endeavors.

Réponse de Ridge Capital Solutions

14 juil. 2026

Hi Stacey,

Thank you so very much for taking the time to leave us a review, and for your compliment of Michael. Most of our staff have been with us for years now, including Michael.

We're proud of our Ridge Family, and are happy to have you with us! Thank you for taking your valuable time to leave us a review!

Réponse de Ridge Capital Solutions

14 juil. 2026

Hi Mike,

Thank you for taking the time to leave us a review! Michael (along with most of our staff) have been with us for a long time now, and we're proud of our Ridge Family. We cannot express our appreciation enough for you having taken the time to leave a review, and look forward to many years of growth, together.

Réponse de Ridge Capital Solutions

16 juin 2026

Good Morning,

Thank you for taking the time to leave a review.

Unfortunately, we are unable to locate a current or former client by the name of Patricia Holmes in our records, so we cannot verify the authenticity of this review or address any account-specific concerns.

That said, there are several statements in this review that are inconsistent with our products and how they are represented.

First, at no point do we advertise, promote, or imply returns of 30–40% per month. Achieving returns of that magnitude would require an entirely different level of risk than our products are designed to assume.

Our products are designed to target average returns in the range of approximately 2–3% per month over time. This does not mean that every month will fall within that range, but rather that, over extended periods, our products have generally landed within or slightly above those targets.

Additionally, every new client receives a simple guarantee: if, within the first 90 days, their product has not achieved a net return of at least 3%—a threshold that exceeds the S&P 500's long-term historical average—they are eligible for a refund of their licensing fee. In other words, clients have the opportunity to evaluate our products with limited downside and a clearly defined performance benchmark.

We welcome honest feedback from verified clients and are always available to address legitimate concerns directly and transparently.

Réponse de Ridge Capital Solutions

10 avr. 2026

Hi Kathy —

Thank you so much for taking the time to share this. It truly means a lot to us.

We’re especially glad to hear how positive your experience has been working with James. Patience, clarity, and genuine support are exactly what we strive to provide—particularly for clients who may be newer to this space. The fact that he was able to guide you step by step and make everything feel approachable is something we take a lot of pride in.

We’re also very happy to hear that you’ve had a strong experience with the RC30 system. Our goal has always been to create solutions that clients can feel confident in—both in performance and in the support behind them.

Your perspective as a thoughtful and initially cautious investor is incredibly valuable, and we’re grateful for your trust in us.
If you ever need anything at all, we’re always here for you.

As your account grows, we should speak about diversifying you a bit. Systematic diversification over time is the best approach to these things.

Please also reach out to James about booking a 1-1 with one of our founders. We always try to schedule these for every client at least once or twice a year.

Réponse de Ridge Capital Solutions

10 avr. 2026

Hi Joseph!

We're so happy to have you with us and look forward to many years of success together. Please reach out to your AM to book a 1-1 call with one of the founders. We like to be sure to do that within the first few months.

Ups and downs are to be expected. We wish these were dividends but, alas, dividends do not come in such high values :-)

We always encourage looking at these in a long-term lens. Compounding at an average annual rate of return that out-paces the market by a reasonable degree, taken with a reasonable level of risk, is always our goal. "Base hits," as we like to say, win the games.

Réponse de Ridge Capital Solutions

Actualisé le 10 avr. 2026

Hi Daniel,

Thank you for the thoughtful feedback—we really appreciate you taking the time to share your experience. Unfortunately, it's 100X easier to get negative reviews than positive ones, so please know how much we value that you took the time to do this.

We’re glad to hear the onboarding process was smooth and that our team was able to support you in getting everything set up properly. That foundation is important, and it’s something we put a lot of emphasis on.

It’s also great to see you highlight the consistency of the platform. A 2.6% return during a relatively quiet month in the forex market is very much in line with what the system is designed to achieve—steady, controlled performance rather than unpredictable spikes.

As you begin increasing your risk settings, you’ll be able to explore how the system scales, and we’re here to help you strike the right balance between return and risk based on your goals.

We appreciate your trust in us and your recommendation—it means a lot.

Please also reach out to your Account Manager about booking a 1-1 with one of our founders. We always try to schedule these for every client at least once or twice a year.

Réponse de Ridge Capital Solutions

10 avr. 2026

Hi Dee,

Thank you for the kind words—we truly appreciate you taking the time to share your experience.

Providing individualized support is a core part of what we do, so it’s great to hear that stood out to you. We believe that whether someone is brand new or highly experienced, clear communication and hands-on guidance make all the difference.

We’re especially glad to hear your account manager has been attentive, patient, and thorough throughout your time with us. That level of care and professionalism is exactly what we aim to deliver across the board.

Thank you again for your trust in Ridge Capital Solutions—we’re grateful to have you with us.

Please also reach out to your Account Manager about booking a 1-1 with one of our founders. We always try to schedule these for every client at least once or twice a year.

Réponse de Ridge Capital Solutions

7 avr. 2026

Hi Todd —
We’re currently reaching out to all R-10 users to coordinate a transition to an updated mainframe configuration.

R-10 has performed exceptionally well over the past four years. While 2025 year-to-date returns have been modest, the system has done exactly what it was designed to do in challenging conditions: preserve capital. In an environment where many comparable systems across the industry experienced complete drawdowns, R-10 remained resilient.

That said, we’re not standing still. We’re actively migrating R-10 users to a refined subset of strategies specifically trained for the current market environment. In addition, we’re including a fully complimentary diversification component designed to enhance returns without introducing additional cost or risk.

Our core objectives remain unchanged: protect capital first, and generate consistent returns second. We’re proud of how R-10 has held up under pressure, and we’re focused on finishing 2026 significantly stronger — together.

We will be reaching out directly regarding the above mainframe switch and free diversification strategy we can point you towards - if you'd like to take advantage of it.

Réponse de Ridge Capital Solutions

10 avr. 2026

Hi Robert —

Thank you for the thoughtful feedback—we truly appreciate you sharing your experience.

What you said about consistency through both the ups and downs is especially important. Markets evolve, conditions change, and our goal is never to promise perfection—but to provide a steady, transparent approach that clients can rely on over time.

We’re also glad to hear our account managers have been able to support you and answer the tougher questions along the way. Navigating this space can feel complex, and having experienced guidance is something we take seriously.

Thank you again for your trust in us. We’re grateful to be part of your journey and look forward to continuing to grow alongside you.

Please also reach out to your Account Manager about booking a 1-1 with one of our founders. We always try to schedule these for every client at least once or twice a year.

Réponse de Ridge Capital Solutions

10 avr. 2026

Hi Nara,

Hi —
Thank you for sharing this—we really appreciate it.
We’re glad to hear you’ve had such a positive experience working with AJ. Responsiveness and ongoing support are a big part of what we aim to deliver, and it’s great to know she’s been there for you whenever needed.

We believe that consistent communication and accessibility are key to helping our clients feel confident and in control, so feedback like this means a lot.

Please also reach out to your Account Manager about booking a 1-on-1 with one of our founders. We aim to schedule these with every client at least once or twice per year, and it’s a great opportunity to connect more directly, ask questions, and review your progress.

Réponse de Ridge Capital Solutions

26 févr. 2026

Hello Jerry,

Thank you for your feedback. We understand that performance expectations are important, and we appreciate you sharing your experience.

Our stated target of 3–5% per month reflects a long-term objective under favorable market conditions, not a guarantee. As with any active trading strategy, monthly results can vary depending on market structure and volatility.

Over the past year, R10 prioritized capital preservation during unusually volatile conditions. While returns were more moderate than target, the account remained positive and avoided the significant drawdowns many traders experienced during that period.

We are continually refining our systems and risk management protocols with a focus on sustainable, risk-adjusted growth rather than short-term performance spikes.

If you’d like to review strategy allocation or discuss whether a different product may better align with your goals, we’re happy to connect directly. Please reach out to your personal account manager if you'd like to discuss this.

We appreciate your business and the opportunity to serve you.

— Ridge Capital Solutions

Réponse de Ridge Capital Solutions

24 févr. 2026

Good Afternoon!

We’re sorry you had what you feel was a negative experience with us. It took us some time to figure out your identity so we could look back at your records with us. We see you were using R-10 on a demo account (which we highly recommend!) beginning in early March of 2025 and then, after that testing period, switched to a live account on March 26. It looks like you ran that live account from late March until sometime in early July, when your activity stopped. During that time-period you earned a net return of 3.9%.

Your purchase was under a 60-day profit guarantee. Essentially, if you did not earn a net return within a 60-day period, we would issue a refund with no questions asked. You contacted us about a month after the expiration of this period, while your account was also in profit. We nonetheless issued you a 50% refund in good faith. We want our clients to be satisfied and so did our best to meet you in the middle, and we felt this fair and assumed we’d move on amicably.

If you’d ever like to come back and test our products again, we would be happy to have you set up a few demo accounts at no charge.