Ordered a camera strap from Rigu while the owner was on holiday, so I expected a bit of a delay but my order was processed and posted out the same day, with an email to confirm the tracking number. Ar... Voir plus
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Wanted a specific EMBOSSED camera strap that wasn’t listed on website. Emailed Andrew who responded almost immediately. His response was along the lines of “could do this but won’t as it doesn’t wor... Voir plus
L'entreprise a répondu
A great consumer experience. I’m from NZ and as it happened, had relatives returning home a week after I made my purchase so had my purchase delivered to them in Surrey. Arrived in 2 days, kept in the... Voir plus
L'entreprise a répondu
I found Rigu when searching for a new camera strap and have been so impressed that it's not another faceless store but instead a really great personal site where the owner emails you directly to keep... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Rigu is a camera straps & accessories company founded in 2011. Offering high quality camera straps, bags, and accessories along with industry-leading customer service for hobbyist and professional photographers.
Coordonnées de contact
Low Colwith, LA22 9NU, Ambleside, Royaume-Uni
- 01539234245
- info@rigu.co.uk
- rigu.co.uk
Excellent Customer Service
Ordered a camera strap from Rigu while the owner was on holiday, so I expected a bit of a delay but my order was processed and posted out the same day, with an email to confirm the tracking number. Arrived the next day as promised. Very pleased with the service I got and would happily shop here again.
I cannot recommend Rigu enough
Excellent experience for start to finish. Supper personal, My camera harness arrived quickly and in perfect condition. I cannot recommend Rigu enough. I will be shopping with them again!

Réponse de Rigu
Super quick to post & really happy with…
Super quick to post & really happy with my order. Thank you!😊

Réponse de Rigu
Magnetic filter adapters…
I bought some magnetic ring adapters for camera filters. Best price I could find, superb quality and was delivered on time.

Réponse de Rigu
A great consumer experience
A great consumer experience. I’m from NZ and as it happened, had relatives returning home a week after I made my purchase so had my purchase delivered to them in Surrey. Arrived in 2 days, kept in the loop with its progress, great work. Have the item in my hot hands now and totally happy. For a one man band, Andrew has done good things, I will use you again for sure. Product arrived safe and in great condition. Well done Andrew👍. Mike from NZ 👍

Réponse de Rigu
Vegan camera straps
So great to find a wide selection of vegan camera straps. The communication from the seller was great and it came beautifully wrapped. Delivery was super quick too! And the rope strap is perfect! Love it!

Réponse de Rigu
A business with standards.
Wanted a specific EMBOSSED camera strap that wasn’t listed on website. Emailed Andrew who responded almost immediately. His response was along the lines of “could do this but won’t as it doesn’t work as well as HE would like”. He lost £15 and I gained £15 - I purchased the strap without embossing. The strap is great and the advice / service was excellent. This is a tiny business with very high standards - commendable, given the current climate.

Réponse de Rigu
Andy was very helpful
Andy was very helpful in advising me on the correct product for my needs. Prompt delivery and great communication.

Réponse de Rigu
Rigu - top stuff!!
Arrived exactly on time. Very well packaged. Very happy and will definitely buy from Rigu again.

Réponse de Rigu
Nice personal service
Nice personal service, very fast delivery and well packaged. Items are expensive but cheaper than importing from the US, also some good multibuy discounts to be had.

Réponse de Rigu
Fast, Great Communication, Order as expected
E-mail received was direct from the owner and hand written with tracking details and explaining which items were in which parcel they delivered extremly fast and well packaged.
Everything was as expected would order from the website again.

Réponse de Rigu
Great strap
Great strap, nicely made. It was beautifully packed and sent quickly. Thanks so much.

Réponse de Rigu
Couldn't be better.
Excellent communication about delivery.
Wrist strap product exactly as described; no surprises.
Packaging and delivery perfect.
No bad things to say.
Very happy to support these kinds of companies.

Réponse de Rigu
Couldn’t be better
I made an admittedly quite small purchase but the customer service was great and my item arrived quickly.

Réponse de Rigu
Very impressed with this rope camera…
Very impressed with this rope camera strap - a high quality product at a great price. Was dispatched swiftly with a lovely accompanying email and I struggle to see why you’d spend double on a joyless product from the mainstream when you can support a small business that does all the right things. Bravo and thank you.

Réponse de Rigu
Great service from Rigu
Great service from Rigu! The magnetic filter adapters functioned perfectly and have really elevated my hybrid photo/video shooting experience. Andrew was a pleasure to deal with, emailing me as soon as my item was dispatched and being on hand for any queries. Would definitely order from them again!

Réponse de Rigu
Thoroughly recommended
I found Rigu when searching for a new camera strap and have been so impressed that it's not another faceless store but instead a really great personal site where the owner emails you directly to keep you up to date with your order. Very happy with everything I've purchased so far and I'll definitely be back when I need anything else. Plus stickers with your order too!

Réponse de Rigu
Absolutely fantastic great…
Absolutely fantastic great communication and postage, perfect service. Thank you.

Réponse de Rigu
Super Impressed with this Store!
The website was easy to browse and my item arrived extremely quickly during the busy festive season. It was well-packaged and the email communication was very much appreciated. Very satisfied with my experience!

Réponse de Rigu
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