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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered a camera strap from Rigu while the owner was on holiday, so I expected a bit of a delay but my order was processed and posted out the same day, with an email to confirm the tracking number. Ar... Voir plus

Noté 5 sur 5 étoiles

Wanted a specific EMBOSSED camera strap that wasn’t listed on website. Emailed Andrew who responded almost immediately. His response was along the lines of “could do this but won’t as it doesn’t wor... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A great consumer experience. I’m from NZ and as it happened, had relatives returning home a week after I made my purchase so had my purchase delivered to them in Surrey. Arrived in 2 days, kept in the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I found Rigu when searching for a new camera strap and have been so impressed that it's not another faceless store but instead a really great personal site where the owner emails you directly to keep... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de photo

Écrit par l'entreprise

Rigu is a camera straps & accessories company founded in 2011. Offering high quality camera straps, bags, and accessories along with industry-leading customer service for hobbyist and professional photographers.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

254 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent Customer Service

Ordered a camera strap from Rigu while the owner was on holiday, so I expected a bit of a delay but my order was processed and posted out the same day, with an email to confirm the tracking number. Arrived the next day as promised. Very pleased with the service I got and would happily shop here again.

21 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I cannot recommend Rigu enough

Excellent experience for start to finish. Supper personal, My camera harness arrived quickly and in perfect condition. I cannot recommend Rigu enough. I will be shopping with them again!

16 avril 2026
Avis spontané
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Réponse de Rigu

Thank you very much for leaving a review Maddie!

Noté 5 sur 5 étoiles

Super quick to post & really happy with…

Super quick to post & really happy with my order. Thank you!😊

8 avril 2026
Avis spontané
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Réponse de Rigu

Thanks for taking the time to leave a review Molly, great to hear that you were happy with everything.

Noté 5 sur 5 étoiles

Magnetic filter adapters…

I bought some magnetic ring adapters for camera filters. Best price I could find, superb quality and was delivered on time.

12 mars 2026
Avis spontané
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Réponse de Rigu

Thanks for the review, Stephen! You've hit the trifecta of everything I want people to find with Rigu; good service, products, and prices.

Noté 5 sur 5 étoiles

A great consumer experience

A great consumer experience. I’m from NZ and as it happened, had relatives returning home a week after I made my purchase so had my purchase delivered to them in Surrey. Arrived in 2 days, kept in the loop with its progress, great work. Have the item in my hot hands now and totally happy. For a one man band, Andrew has done good things, I will use you again for sure. Product arrived safe and in great condition. Well done Andrew👍. Mike from NZ 👍

1 avril 2026
Avis spontané
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Réponse de Rigu

Thanks for the review Mike. Good to hear it all worked out and the package is safely on the other side of the planet!

Noté 5 sur 5 étoiles

Vegan camera straps

So great to find a wide selection of vegan camera straps. The communication from the seller was great and it came beautifully wrapped. Delivery was super quick too! And the rope strap is perfect! Love it!

24 mars 2026
Avis spontané
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Réponse de Rigu

Thanks for the review Sarah, I really appreciate it!

Noté 5 sur 5 étoiles

A business with standards.

Wanted a specific EMBOSSED camera strap that wasn’t listed on website. Emailed Andrew who responded almost immediately. His response was along the lines of “could do this but won’t as it doesn’t work as well as HE would like”. He lost £15 and I gained £15 - I purchased the strap without embossing. The strap is great and the advice / service was excellent. This is a tiny business with very high standards - commendable, given the current climate.

16 mars 2026
Avis spontané
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Réponse de Rigu

Thanks for the review William. I always feel a bit bad saying no when people ask to emboss a black strap, so I'm extra glad that you liked the strap in this case.

Noté 5 sur 5 étoiles

Andy was very helpful

Andy was very helpful in advising me on the correct product for my needs. Prompt delivery and great communication.

19 février 2026
Avis spontané
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Réponse de Rigu

Thanks for the kind words Nigel, I really appreciate it!

Noté 5 sur 5 étoiles

Rigu - top stuff!!

Arrived exactly on time. Very well packaged. Very happy and will definitely buy from Rigu again.

27 février 2026
Avis spontané
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Réponse de Rigu

Thanks for the review, this is exactly what I hope to hear from a customer!

Noté 5 sur 5 étoiles

Nice personal service

Nice personal service, very fast delivery and well packaged. Items are expensive but cheaper than importing from the US, also some good multibuy discounts to be had.

10 février 2026
Avis spontané
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Réponse de Rigu

Hi Charlotte, thank you very much for the review, and also for understanding about the prices. As a small seller importing niche goods from other small businesses there's quite a lot of factors stacked against me but I always aim to be considerably cheaper than importing from the US.

Noté 5 sur 5 étoiles

Fast, Great Communication, Order as expected



E-mail received was direct from the owner and hand written with tracking details and explaining which items were in which parcel they delivered extremly fast and well packaged.

Everything was as expected would order from the website again.

9 février 2026
Avis spontané
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Réponse de Rigu

Thank you very much for the review Paul, I really appreciate it!

Noté 5 sur 5 étoiles

Great strap

Great strap, nicely made. It was beautifully packed and sent quickly. Thanks so much.

9 février 2026
Avis spontané
Logo de Rigu

Réponse de Rigu

Thank you very much for the review.

Noté 5 sur 5 étoiles

Couldn't be better.

Excellent communication about delivery.
Wrist strap product exactly as described; no surprises.
Packaging and delivery perfect.
No bad things to say.
Very happy to support these kinds of companies.

7 février 2026
Avis spontané
Logo de Rigu

Réponse de Rigu

Thanks for the review, Kevin!

Noté 5 sur 5 étoiles

Couldn’t be better

I made an admittedly quite small purchase but the customer service was great and my item arrived quickly.

23 janvier 2026
Avis spontané
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Réponse de Rigu

Thanks for the review, Johnny!

Noté 5 sur 5 étoiles

Very impressed with this rope camera…

Very impressed with this rope camera strap - a high quality product at a great price. Was dispatched swiftly with a lovely accompanying email and I struggle to see why you’d spend double on a joyless product from the mainstream when you can support a small business that does all the right things. Bravo and thank you.

24 janvier 2026
Avis spontané
Logo de Rigu

Réponse de Rigu

What a great review, thanks so much Mike!

Noté 5 sur 5 étoiles

Great service from Rigu

Great service from Rigu! The magnetic filter adapters functioned perfectly and have really elevated my hybrid photo/video shooting experience. Andrew was a pleasure to deal with, emailing me as soon as my item was dispatched and being on hand for any queries. Would definitely order from them again!

16 décembre 2025
Avis spontané
Logo de Rigu

Réponse de Rigu

That's great to hear the adapters are good for your workflow, thanks for the review!

Noté 5 sur 5 étoiles

Thoroughly recommended

I found Rigu when searching for a new camera strap and have been so impressed that it's not another faceless store but instead a really great personal site where the owner emails you directly to keep you up to date with your order. Very happy with everything I've purchased so far and I'll definitely be back when I need anything else. Plus stickers with your order too!

12 janvier 2026
Avis spontané
Logo de Rigu

Réponse de Rigu

Thanks for the review, Russ!

Noté 5 sur 5 étoiles

Super Impressed with this Store!

The website was easy to browse and my item arrived extremely quickly during the busy festive season. It was well-packaged and the email communication was very much appreciated. Very satisfied with my experience!

24 décembre 2025
Avis spontané
Logo de Rigu

Réponse de Rigu

Thanks for taking the time to leave a review, I'm sure you were pretty busy on Christmas Eve! Great to hear that everything went as planned.

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