Risecoffeebox Avis 

196
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

A brilliant gift idea for coffee fans. Have ordered a few times now and the coffee has always been a huge hit with the recipients. Had a small issue this last time with delayed stock affecting delive... Voir plus

Noté 5 sur 5 étoiles

What wonderful coffee. Tasted gorgeous and fresh full of flavour. That alone is worth re ordering without the free gift in the subscription box. But what a really lovely is this companies attitude to... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Received the Christmas advent calendar as a gift. The coffee was great each day and superb variety and tasting note explanations. However, Christmas eve was decaf which was a little disappointing - h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent coffee. I drink decaff which is often the poor relation. Not so with Rise. They give me high quality decaff coffee every time. No chemicals used and I really can taste the difference. On the... Voir plus

À propos de l'entreprise

  1. Torréfacteurs

Écrit par l'entreprise

At RISE we’re shaking up the coffee industry and raising the bar in what it means to take a more responsible approach to sourcing great quality coffee. We don’t believe great tasting coffee should compromise the wellbeing of people or the planet, so we put those two things first in everything we do to help people feel better about getting their coffee kick. We call it Friendly coffee


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

196 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(196)

49 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Good coffee and good service

Accidentally put in wrong postcode do my coffee was on the way to a non-existent location so I emailed Rise to sort it out. They quickly resolved it and had a new package sent to me immediately. They were excellent at communicating the new change of delivery.

Now they coffee. I Got the Honduras blend which smells incredible( like caramel ) and tasted great.

Definitely going to have to recommend them.

19 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent coffee every time

Excellent coffee every time, incredible variety in both flavours and source. The occasional (I think it's one per box) free goodies are a nice treat too.

Additionally, the customer service is above and beyond. I had a situation due to moving home and their handling was speedy, helpful, and clear.

12 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Wonderful coffee subscription!

Such a wonderful concept! I love Rise coffee, since I started ordering their coffee I stopped adding milk to my coffee as the coffee tastes so good the milk just overshadows the taste. They are quick to get back to you and are really friendly :) I definitely recommend if you'd like to get some good quality coffee delivered at your doorstep.

21 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Rise Coffee Box is the Ultimate Subscription

Rise Coffee Box is the ultimate coffee subscription! Their curated, fresh, and ethically sourced beans bring joy to my mornings. Supporting ethically sourced coffee, Rise Coffee Box has truly elevated my coffee experience.

What truly sets Rise Coffee Box apart is their outstanding customer service. From the moment I joined, they have been incredibly responsive, addressing any queries or concerns promptly and courteously. Their friendly demeanor and willingness to go the extra mile make me feel valued as a customer. It's refreshing to know that they genuinely care about their subscribers and are dedicated to providing the best possible coffee experience.

With Rise Coffee Box, not only do you get exceptional coffee, but you also become part of a community that is passionate about great coffee and excellent service. I can't recommend them enough to all fellow coffee enthusiasts - they are a true gem in the world of coffee subscriptions!

21 juillet 2023
Avis spontané
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Réponse de Risecoffeebox

Hi Sacha, thank you so so much for your kind review! We are so glad you have had a great customer experience with RiSE!

Noté 5 sur 5 étoiles

Excellent coffee and great customer…

Excellent coffee and great customer service too. Alice and Ben have created a business that should satisfy anyone's craving for ethically sourced good quality coffee at a
reasonable price. The website has a huge amount of information on how to brew (and why!).
Highly recommended.

21 juillet 2023
Avis spontané
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Réponse de Risecoffeebox

Thank you so much Anthony for the review! We are so glad to hear you had a great experience with RiSE

Noté 5 sur 5 étoiles

10/10 Very happy customer 😊

I’ve tried various subscriptions with several companies with varying degrees of success over the past few years, when i came across Rise Coffee Box online.

Their approach is novel and I really like the surprise element to the coffee beans we receive with each delivery. Their customer service so far has been excellent as has the quality of the coffee beans, so I would happily recommend this company to anyone looking to sign up to a subscription service. Keep up the good work!!

1 juillet 2023
Avis spontané
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Réponse de Risecoffeebox

Yay! Thanks so much Tony! We are so glad to hear you are enjoying being part of the RiSE community :)

Noté 5 sur 5 étoiles

Great service!!!!

Great coffee and service, would recommend to any coffee fan.
Love the break down with the monthly coffees.

7 juillet 2023
Avis spontané
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Réponse de Risecoffeebox

Thanks Sam! So glad to hear you have enjoyed RiSE :)

Noté 5 sur 5 étoiles

Best selection of coffee I’ve ever tasted!!!

Been getting my rise coffee subscription for nearly a year and loved the new coffee every month! Never had a bad one, they are delicious and better than any supermarket!

24 juin 2023
Avis spontané
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Réponse de Risecoffeebox

We always ensure that we are picking absolutely delicious coffee, so we are glad to hear you have been enjoying them!

Noté 5 sur 5 étoiles

Amazing product and company

Amazing product and company! Love the diversity and quality of the coffee - and the extra treat is always a bonus! Have since bought single boxes as gifts for family and friends!

1 juin 2023
Avis spontané
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Réponse de Risecoffeebox

Thanks Luke! :)

Noté 5 sur 5 étoiles

Eye opener for variety of coffee flavours!

Really enjoyed using Rise the last few years - bi-monthly boxes perfect for me and you get to try lots of different coffees. Many were an eye opener for me, so much variety in flavours. Highly recommended!

19 juin 2023
Avis spontané
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Réponse de Risecoffeebox

Hi Stephen, thank you so much for the review and being part of our coffee club for so long! We are so glad you tried some incredible coffees with us and see you back again soon! Ben and Alice

Noté 5 sur 5 étoiles

Highly Recommended

RiSE coffee reached out to me to see if their coffee would work for our office. We took them up on the opportunity and were pleasantly surprised. The flavours were out of the ordinary and the team seemed to love them. Also Alice and Ben are great people to work with so highly recommend.

7 juin 2023
Avis spontané
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Réponse de Risecoffeebox

Thank you so much for the review! So glad to hear your office enjoyed the experience!

Noté 5 sur 5 étoiles

Simply the best

If you are a true coffee affectionado or want a new and exciting experience what more could you ask for. Every time you open a box it is a new adventure into the world of coffee growers, roasters and distributors who are dedicated to bringing you high quality products. RISE provides an ethical and environmentally aware subscription service that is recognised as one of the best. Try it and you will be hooked. I was!

.

15 avril 2023
Avis spontané
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Réponse de Risecoffeebox

Hi John,

Thank you so much for your review. We really care about the farmers and the quality of coffee and so we are glad to see this shines through!

Ben & Alice

Noté 5 sur 5 étoiles

Awesome coffee box

My experience with Rise has been outstanding. The coffees they deliver are consistently excellent and on time - what more could you ask for?

17 avril 2023
Avis spontané
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Réponse de Risecoffeebox

Thanks so much Brian! We love having you as part of the club and we are so glad to hear you have been enjoying the coffee selections! We have had some absolute beauts in the box recently :)

Noté 5 sur 5 étoiles

Amazing coffee with a story

This is an amazing twist to homemade morning coffee. It's always really exciting to receive the box and read about the coffee. They have been really helpful when I asked for decaf coffee.

Thanks you Ben&Alice

30 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Brilliant coffee and customer service

Bought a subscription as a Christmas present for a family member. Was so easy to do and they are great at keeping you informed what stage the order is at.
Fantastic coffee and fantastic customer service. Went out of their way to quickly help me with a problem that was absolutely not their fault.
Would highly recommend them and will definitely use again.

28 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

SCAM! Impossible to Unsubscribe

Coffee was mediocre at best. I tried to be polite about it but this is the reason I unsubscribed. I unsubscribed following their instructions over one month ago and I just got billed. No way to get in touch with them. Absolute scam.

3 mars 2023
Avis spontané
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Réponse de Risecoffeebox

Hi Grace

We are a small family run coffee club and pride ourselves on being genuine and honest, as you can see in the reviews below.

There are 4 ways to cancel a subscription with us:

1. Email us
2. Follow your account login link on the order confirmation email
3. Contact us form
4. DM us on any social media platform.

We are sorry we didn't receive your email. Ben, the founder of the business has extensively searched our inbox (inc spam and trash) and unfortunately we could not find a request to cancel. We are a monthly subscription service and this is made very clear on our website. You enjoyed the first box of the subscription for free after redeeming an offer on Time Out. As this is a subscription and was not cancelled, payment was taken for your second monthly box.

We have tried to resolve this amicably with you via email, however we have not been successful. Feel free to respond to us and I am sure we can resolve this misunderstanding.

Best regards,

Ben & Alice

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