Riskfire Avis 47

We had to replace a front door on a rental property to comply with current fire safety regulations. From the initial telephone enquiry to the final installation we experienced a high standard of customer service and satisfaction. We would recommend this company without hesitation.

Excellent service from start to finish. I organised myself and neighbours having their front doors done. Very smooth process with Derryn and then liaising with Gary was also easy. The chap who attended to carry out the work, Samuel, was very professional and kind. He returned to me the next day to make my door close a little gentler. Excellent personal service. Would highly recommend this company.

I wish I had found RiskFire in the first place. I spent months trying to get quotes from contractors for the flat fire door remedial works.
RiskFire sent a quote the same day of asking. Replied to my emails instantly. The remedial works was done quickly and efficiently.
A very professional Company

Really excellent company! Very good communication, polite and professional. RiskFire proved themselves to be totally reliable. They are very transparent about costs, which I think are very reasonable. Most importantly their work has been to the highest standard. A great experience from start to finish. I would highly recommend RiskFire to anyone looking for fire safety solutions!

Work was done promptly quickly on time and tidily. This girm is upgrading many fire doors in our block of flats and the work is progressing well, the quotes were also quite acceptable so am pleased overall

Excellent service throughout. My flat door needed adjustment to meet current fire regulations. The joiner, a very pleasant young man, was completely professional, arriving on time and concentrating fully on the job. He also adjusted the closer slightly after I tested going in and out with my walker (since I have mobility issues). On top of that, the price was very reasonable compared to other companies.

I highly recommend the RiskFire brilliant team as the work on my fire door was done to a high standard and communication was great throughout!

Very professional from start to finish. I needed my flat fire door repaired to reduced the gap between the door and the frame and the work was done to a very high standard. Communication was good throughout and a very friendly service. Many other companies I tried to contact did not want to do the work, so I am so relived that Marvyn and the team were able to help.

Superb service from beginning of issuing a quotation to completion of work.

The joiner allocated the work was on time and worked diligently and professional throughout.

More companies need to have the high standards and professionalism that this company has.

Well done Riskfire.

Nothing was too much trouble, had amazing communication from Gary and Derryn.

Was smooth sailing dealing with this company, work was carried out efficiently.

Highly recommend this company.

I belive the gentleman’s name was Samuel who carried out the work, he was professional, hard working and friendly.

Amazing service all round.
Very quick to respond to questions- the whole process was seamless.
Excellent, professional company with great customer service.
Joiner turned up exactly on time - despite having a three hour drive in horrific weather !
Would highly recommend.

Excellent service from initial quote through to completion of the fire safety upgrades I needed to my front door. Very professional job and everyone I was in contact with was friendly and knowledgeable.

We needed a remedial fire door adjustment to be carried out.
After receiving a quote, we had a few follow-up questions which were answered swiftly.
We were well informed about the timing of the arrival of our joiners. They provided us with detailed information of how they will remedy the necessary adjustments.
If the legislation changes in the future and our door requires additional adjustments, we will definitely contract them to undertake this task.

Top class. The installers were very professional and courteous. Explained every step of the procedure and worked efficiently. Kept mess to an absolute minimum, cleaning up as they worked. Great job!

Communication, booking an appointment, response were great. The joiner was professional and arrived on time, and hoovered when he finished the front door remedial work. However, the door frame was left with significant marks, scratched paint that will require significant cosmetic repair. When I sent pictures and asked one of the owners if that was normal, they said that they do not do the cosmetic work, and that they do “their upmost to keep decorative work remediation to a minimal’, which was a disappointing response given the state my door was left in. I would have wanted to be informed before the works were done. Their quote was good compared to other companies but I hadn’t accounted for the decorative work I now require.

I am writing to express my sincere appreciation for the excellent service provided by Riskfire.I recently needed remedial work on my flat to comply with the Fire Safety (England) Regulations 2022 as part of a sale. I found Riskfire through Checkatrade, and I was impressed by the quick response, timely quote, and convenient scheduling.The team arrived punctually and went above and beyond to fix my door, even rectifying issues left by previous work. They cleaned up thoroughly after completing the job and provided a comprehensive report that satisfied my buyer's solicitor.I am extremely pleased with the work performed and grateful for your team's professionalism and dedication. My apologies for the delay in sending this review.

Great service. I needed my front door adjusted to meet codes. Gary was very responsive in booking in the work. The gentleman who did the work just got on with it and worked away diligently. He even hoovered up afterwards. I received a revised report to meet code within 24 hours. I would definitely recommend Risk Fire and would use them again.

Great service from initial contact to completion.
Gary and Ben were both polite and professional in communications, and Samuel who came to complete the works was knowledgeable, diligent and considerate for the whole duration of the works. Even after I provided feedback, they adjusted my door with no extra charge - this makes a world of difference between one business and another. I would definitely recommend them to my friend or contact them again if I needed a new door.

Riskfire is the kind of outfit that almost no longer exists. I reached out to them on a Friday and within a week the job was done - and not merely done, but done with such care, such professional dispatch, that you begin to wonder if they’ve mistaken you for a head of state. At every turn, they were there, helpful, attentive, never once making me feel like I’d asked a foolish question (though I surely did). There’s a rare sort of competence that doesn’t just solve the problem in front of you, but leaves you oddly reassured about the world at large. Riskfire managed that trick. I can’t recommend them highly enough.

I needed a fire door adjusting to meet code. Gary was quick to respond and gave a clear quote in advance. Work was done exactly as promised in a very professional manner. Would absolutely recommend them!