I have been a customer since the beginning and now, they won’t pay out our withdrawals. I have asked support and there’s no response. I have waited over 2 months. Unacceptable!
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Lisez les avis des autres
Olho a média de nota e pra mim não faz o menor sentido. Com toda certeza do mundo pra mim a nota da Rivalry é sempre a máxima. Site rápido para depositar e para sacar ( o mais importante kkkk), plataf... Voir plus
L'entreprise a répondu
Não é a melhor casa em relação a bonus, odds e variedades de mercados secundários, então por que continuar na rivarly? Simples, site super responsivel, limpo, fácil e confortável de usar, suporte exce... Voir plus
L'entreprise a répondu
Oi, eu me chamo Eduarda, eu fui notificada de que minha conta passou por alguns problemas, fui tirar duvidas com um dos ajudantes responsáveis do site, e fiquei surpresa com a precisão e velocidade do... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Rivalry, we mix sports, esports, and casino into one all-in-one playground for entertainment. Our goal? To make betting more fun, more social, and packed with fresh ideas. We keep things safe, fair, and responsible, so you can focus on enjoying the action and being part of a community that loves the game as much as you do.
Coordonnées de contact
Clinch's House Lord Street, IM99 1RZ, Douglas, Île de Man
- support@rivalry.com
- rivalry.com
Information importante
4,0
Bien
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Active Support
Most of the Support is active when needed.
Only when bets are problem. Some are displaying BO3 games then later on become BO5. make it clear on the first place if the game was BO5 or BO3 so bettors know clearly whom to bet.
5 juin 2023
Avis spontané
Réponse de Rivalry.com
Hello,
Thank you for your kind words and for sharing your experience with us,
Rest assured that we're always hard at work to keep improving.
O suporte do site me atendeu super…
O suporte do site me atendeu super rápido! muito atenciosos!
4 juin 2023
Avis spontané
Réponse de Rivalry.com
Olá!
Muito obrigado por compartilhar seu feedback conosco! Caso precisar de mais ajuda, é só entrar em contato pelos nossos canais de suporte!
This is the most fkd up website I've ever…
This is the most fkd up website I've ever visited. You deposit money and it comes in fast, and the withdrawal takes time. They said 2days for gcash withdrawal it's almost a week now and they are still delaying the money. LoL funny people. Fk u all.
4 juin 2023
Avis spontané
Réponse de Rivalry.com
Hello,
We make every effort to make our withdrawal process as smooth as possible, but as a regulated sportsbook, we must review every transaction to make sure your money gets to you safely!
If you're experiencing a late withdrawal, please reach out to our support team by emailing support@rivalry.com.
always close the matches i want to bet…
always close the matches i want to bet srry
3 juin 2023
Avis spontané
Réponse de Rivalry.com
Hello Royce,
Thank you for your review and feedback! I apologize if we didn't meet your expectations but pre-match markets typically close before the match begins. I would suggest to place your bet earlier. If you have any specific match coverage requests, we encourage you to reach out to our support team through live chat or by emailing us at support@rivalry.com. Our dedicated team is here to assist you and accommodate your needs.
Very approachable and responsive live…
Very approachable and responsive live chat support. Great work! Keep it up!
3 juin 2023
Avis spontané
Réponse de Rivalry.com
Thank you for sharing your experience Lennon! Our support team will always be happy to help you if needed!
Kodus to pikotaro very good customer…
Kodus to pikotaro very good customer service. It only took him seconds to fix my issue. Happy and satisfied
3 juin 2023
Avis spontané
Réponse de Rivalry.com
Thank you so much for your kind review! We are thrilled to hear that support team were able to quickly resolve your issue to your satisfaction. Providing prompt and efficient service is a top priority for us, and we are delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your support!
Nice UI
Nice UI, easy to navigate. great odds and odds multiplier on parlays. Friendly chat support. all goods so far ;)
2 juin 2023
Avis spontané
Réponse de Rivalry.com
Thank you for the kind review Samael! We're thrilled that you find our UI easy to navigate and appreciate the odds we offer. Our chat support team is always here to assist you with any questions or concerns you may have. We value your feedback and are committed to providing a user-friendly experience to all of our users. We look forward to continuing to serve you and provide an enjoyable betting experience.
I just process a withdrawal today…
I just process a withdrawal today hopefully it will arrive as soon as possible so I can recommend this with my friends. and if its fast I will give 5 star
1 juin 2023
Avis spontané
Réponse de Rivalry.com
Hello Rio,
We make every effort to make our withdrawal process as smooth as possible, but as a regulated sportsbook, we must review every transaction to make sure your money gets to you safely!
Let us know if you have more questions by reaching out to our support team.
it's hard to withdraw.
it's hard to withdraw.. I tried to play .. I thought what if I win .. how do I withdraw my money.. I deposited easily. but the player's money does not want to be released here
29 mai 2023
Avis spontané
Réponse de Rivalry.com
Hello Adrian,
Thank you for sharing your review. In order to ensure the security and integrity of our platform, we have a verification process in place before allowing withdrawals. This step is taken to protect both our customers and our business from potential fraud or unauthorized access.
If you have any questions or need assistance with the verification requirements, please reach out to our support team. We are here to guide you through the process and provide any necessary support.
Thank you for your cooperation and for choosing our services. We value your trust and look forward to serving you further.
poor service
depositing money is so easy to process but withdrawing money takes time,
and your excuses are they must review every transaction to make sure your money gets to you safely. add more manpower so you can review our transaction faster.
You want to delay our withdrawal so we can use it again to bet. nice delaying tactics!
is this the best services you can offer?
23 mai 2023
Avis spontané
Réponse de Rivalry.com
Hello Vin,
Thank you for reaching out. I'm sorry to hear the experience on our website was not pleasant. We make every effort to make sure our withdrawal process is as smooth as possible, however, please note that as a fully licensed sportsbook every transaction must be manually reviewed due to security purposes.
If you have more questions in regard to this process you may refer to the following article:
https://www.rivalry.com/news/safety-first
We value your trust and look forward to serving you further.
Custormer service
Tbh idk wwhere yall live but in ca the custormer service is perfect (darkstorm ) helped me till the end. Keep doing wwhat yall doing and ill enjoy my time with rilvary.
25 mai 2023
Avis spontané
Réponse de Rivalry.com
Reading messages like this really makes our day Jahseh. Thank you for sharing your experience on our service and rest assured we're hard at work to make it even better! Darkstorn sends his regards :)
Réponse de Rivalry.com
Hi Charles,
Please reach out to our support team if you're experiencing issues with your withdrawal request. Unfortunately, I was not able to find your profile through this review but if you reach out our support team by emailing support@rivalry.com we'll be able to provide assistance tailored to your specific case.
já estou a mais de 2 dias esperando…
já estou a mais de 2 dias esperando resposta do suporte, e nada de retorno para resolver meu problema, pois não consigo efetuar apostas e nem sacar o dinheiro que já depositei
21 mai 2023
Avis spontané
3 days after i applied for a withdrawal…
3 days after i applied for a withdrawal of my winning, and yet the money has not been credited into my account. I have betting on this site for 6 months and always at least 2-3 days before crediting your winnings. I asked customer support and they told me that it will take only 1-2 days for withdrawal due to anti money laundering. Useless customer support, a 90 dollar bet is being investigated for anti money laundering? Poor betting site. Do not bet here, there are plenty more website that are more reputable and faster withdrawal
20 mai 2023
Avis spontané
Réponse de Rivalry.com
Hello Wiljohn,
Thank you for reaching out. I'm sorry to hear the experience on our website was not pleasant. We make every effort to make sure our withdrawal process is as smooth as possible, however, please note that as a fully licensed sportsbook every transaction must be manually reviewed due to security purposes.
If you have more questions in regard to this process you may refer to the following article:
https://www.rivalry.com/news/safety-first
We value your trust and look forward to serving you further.
Very nice betting station game nice…
Very nice betting station game nice experience keep it up
23 mai 2023
Avis spontané
Réponse de Rivalry.com
Thank you for sharing your experience Pedro! Our support team will always be happy to help you if needed! <3
Had a great experience.
21 mai 2023
Avis spontané
Réponse de Rivalry.com
Hello Kyle,
Thank you for sharing your experience! Our support team will always be happy to help you if needed!
it was awesome
2 mai 2023
Avis spontané
Réponse de Rivalry.com
Hello Jereandil,
Thank you for sharing your experience! Our support team will always be happy to help you if needed <3
vale a pena
já tive muitos problemas e apesar do site passar por instabilidades + o suporte não ser o dos melhores, eles estão sempre evoluindo
17 mai 2023
Avis spontané
Worst experience
Worst experience, you can easily deposit but it would take you forever to withdraw. You'll have to wait withdrawal for how many days just to find out it was cancelled.
18 mai 2023
Avis spontané
Réponse de Rivalry.com
Hello Jeff,
We make every effort to make our withdrawal process as smooth as possible, but as a regulated sportsbook, we must review every transaction to make sure your money gets to you safely!
Let us know if you have more questions by reaching out to our support team.
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