Perfect 👌 bicycle as described, well packed , happy enough with the experience and services in purchasing from RM Cycles and would buy again, this was a online purchase, Ex display e bike ...BOSH... Voir plus
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I’ve personally purchesd 2 road bikes and 3 e-bikes from this company, awesome service, very knowledgeable and friendly and move mountains to keep u happy , il be a customer for life , I just wish the... Voir plus
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Shipping was free and fast! Minor issue with the item, but customer service is top notch and sort everything out. I will never hesitate to recommend this to my friends, and will never hesitate to buy... Voir plus
Provided info on a Cannondale CAAD frame v promptly. Tracked courier service available. V good experience all round. Fantastic value for the feameset!
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À propos de l'entreprise
À propos de RM Cycles
Écrit par l'entreprise
Welcome to RM Cycles
Your Local Bike Shop Online
The independent, family-run cycle shop in Tenterden, Kent
Thanks for visiting RM Cycles! We’re a proudly family-owned and run independent bike shop, established in 2008 and based just outside Tenterden, Kent — one of England’s most charming market towns.
Cycling is in our DNA. Every member of our team is a cyclist or triathlete, so we truly understand the joy, challenges, and precision that come with finding the perfect bike. Whether you’re chasing podiums, exploring trails, or rediscovering the fun of two wheels, we’re here to help.
Our Philosophy
Come for the Price – Stay for the service
At RM Cycles, buying a bike isn’t a one-time transaction — it’s the start of a long-term relationship. From your first visit to every service that follows, we’re committed to giving you the smoothest, most reliable experience possible.
We want you to have total peace of mind knowing that your local bike shop understands your needs, knows your bike inside out, and genuinely cares about keeping you riding your best.
Shop with Confidence
Although we’re a traditional bricks-and-mortar store, most of our customers now find us online — and we aim to make that experience just as personal. Buying a new bike can be exciting but also daunting, which is why we encourage you to call or message us before purchasing. We’ll help you find exactly the right model, size, and setup for your goals and budget; Just as you would if you vistied your local bike shop!
We’re proud to stock some of the world’s most respected cycling brands, including Giant, Liv, Pinarello, Colnago, Santa Cruz, Trek, Cannondale and Frog Bikes. While we’re known for high-end road and mountain bikes, we welcome riders of all abilities and budgets — because everyone deserves expert advice and exceptional service. We want our customers to enjoy riding as much as we do!
Independent. Passionate. Trusted.
Unlike many UK bike retailers, RM Cycles is completely independent. That means our advice is always focused on what’s right for you — not on brand quotas or sales targets.
You can meet our owner and see a tour of the store here.
Workshop & Servicing
Our fully equipped workshop offers everything from quick tune-ups to full custom builds. Whether you’re maintaining your favourite bike or creating your dream ride, our experienced mechanics will ensure it performs beautifully.
Coordonnées de contact
3A Leigh Green Industrial Estate, TN30 7DE, Tenterden, Royaume-Uni
- 01580 765612
- sales@rmcycles.co.uk
- rmcycles.co.uk
4,8
Excellent
427 avis
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Excellent Service
Excellent Website. Great Communication. Brilliant MTB. Fast Delivery with regular updates. Probably the best online Cycle Store in the UK. Wonderful Service from initial purchase to delivery. Perfect - Thank You.
6 avril 2026
Réponse de RM Cycles
Hi John, what a lovely review! Thank you for taking the time and effort to pasot it, we really do appreciate it. Happy Riding!
Giant E + 2 2021
Had ordered e bike online which was delivered as promised 2 very minor issues which were resolved instantly with one phone call to staff at r m cycles
10 avril 2026
Avis spontané
Réponse de RM Cycles
Hi David, it was good to talk with you on the ohine and thanks for calling to resolve those niggles and get you on the road. Thanks for taking the time to post a review
Excellent from start to finish
Excellent from start to finish, can't fault the service, expertise and speedy delivery. 5 stars for sure
12 avril 2026
Avis spontané
Réponse de RM Cycles
Hi Stuart, thanks for taking the time to post a review and hope to see you soon!
First time using RM cycles
First time using RM cycles. Having seen the bike I was looking for a competitive price I rang the store to confirm it was in stock and confirmed the correct size for my build from very helpful staff. I ordered the bike on line and received it 3 working days later with free delivery. The bike was expertly packed, just had to mount the bars and front wheel. The electronic gears needed no correction, tyres were at correct pressure and all torque settings correct. All in all a really good purchasing experience. Well done.
4 avril 2026
Réponse de RM Cycles
Hi Phil, it's alwasy nice to hear when everything has gone smoothly from start to finish, so thanks for taking the time to post such a thorough review, Happy riding!
RM Cycles were a pleasure to deal with
RM Cycles were a pleasure to deal with. I bought my bike over the web at a great price. But due to the fraud protection from my credit card company I had to speak to several of the guys at RM, all off whom were really helpful. They even held my order for me until I got the flag lifted on my credit card. I was also on holiday when I ordered it and RM helpfully delayed dispatching the bike until the day I returned. Delivery was quick and the bike was easy to get ready for the road. There was also a really nice handwritten cover note from one of the RM guys too which was a really nice personal touch. I'd definitely recommend RM Cycle.
27 mars 2026
Réponse de RM Cycles
Hi Stuart, thanks for taking the time to post such a full review, Glad you're now on the road, stay safe!
Great price
Great price , retailer also phoned to confirm delivery. Website order form not the easiest to populate using mac ( you need to use Chrome )
3 avril 2026
Réponse de RM Cycles
Hi Kevin, thanks so much for tkaing the time to post a review and flagging the mac issue. We'll take that up with our ecommerce supplier. Ride Safe!
Excellent customer advice and a very…
Excellent customer advice and a very accommodating company and team
22 mars 2026
Réponse de RM Cycles
Thanks for taking the time to post a review, We do genuinely prefer to talk to customers anmd part of that is ensuring that they get exactly what they need and want. Happy Riding!
Visited for the first time today staff…
Visited for the first time today staff were excellent and great range of bikes and gear would highly recommend will be returning
10 avril 2026
Avis spontané
Réponse de RM Cycles
Hi Franky, it was great to see you in the shop. even though we were really busy! See you soon!
Excellent priced fans good stock of the…
Excellent priced fans good stock of the bits its harder to find . Fast post well packed , brilliant thanks 🤩
25 mars 2026
Réponse de RM Cycles
Hi Andy, thanks for posting a review, I have to admit we were very pleased to be able to offer that part at that price!
Not so good
Not so good as I haven't received the vouchers, as I haven't had post for a week. Obviously not your fault, but maybe use a different delivery service or r vouchers
1 avril 2026
Réponse de RM Cycles
Hi Caroline. I think there may have been a mis-understanding somewhere here. We don' send out physical/ Paper gift vouchers. The gidt voucher is actually the code that is on your e-receipt that was automatically emailed to when when the order was porcessed. I have re-sent the email with the code on it. THis can be redeemed onbline or in the shop, all you need is the code. Please do call if you have any more questions.
Great service
Great service. Bike was well packaged and easy to assemble,sent via courier with delivery updates and time slot.
Recommend.
23 mars 2026
Réponse de RM Cycles
Hi Chris, thanks for taking the time and effort to post a review, the best bit is yet to come, actually riding your bike!
Réponse de RM Cycles
Hi Neil, thanks for taking the time to post a review, very succinct and exactly what we're aiming for!
Réponse de RM Cycles
HI Gwyn, thanks for taking the time to post a review. We were very happy to be able to do those tyres at that price, have fun!
Réponse de RM Cycles
Hi Steve, thanks for taking the time to postr a review, much appreacited. Enjoy the your bike!
Réponse de RM Cycles
Thnaks for taking the time to post a review, Hopefully your riding experience will match the one you had with us! Have fun!
Bike delivered and well packaged when…
Bike delivered and well packaged when received at the house. Never bought from Rm before and would have no issue doing so again. Well done lads.
27 mars 2026
Réponse de RM Cycles
Hi Adrian, glad you're happy and thanks for posting a review. Nice bike! Have fun and stay safe!
Generally good.
Bike arrived very quickly and was packaged well. Brakes were well set up. Only minor niggle was that gears needed adjustment. Rear mech B screw was too far in and cable tension in both mechs was too high even with ajdusters fully slackened.
22 mars 2026
Réponse de RM Cycles
Hi Andy, thanks for taking the time to post a review and apologies everything wasn't perfect. We keep a record of which mechanics pack which bikes, so I will now be able to identify the mechanic and pass th feedback directly to him and examine any improvements he needs to make. I realise doesn't change things for you but it wll help us with our own QC. If you would like to call the shop we can make some arrangements to get the work done .
Very easy to order and pay
Very easy to order and pay. Invoice emailed as soon as payment made/confirmed. The bike is in immaculate condition, and serviced to an amazing standard. My son absolutely loves the bike.
15 mars 2026
Réponse de RM Cycles
Hi Geenes, we wish we could have been there to see your son's face, new bike day is such a joy!
I purchased ex display bike from your…
I purchased ex display bike from your store and I am very pleased with it. Bike was delivered quick with tracking and time slot provided. Bike condition was amazing, and I saved quite a lot of money !
21 mars 2026
Réponse de RM Cycles
Hi, thanks for taking the time to post a review, enjoy your new bike day and stay safe!
Great bike at a great price
Great bike at a great price. Packing and delivery was excellent. Thankyou very much.
Very happy Man
14 mars 2026
Réponse de RM Cycles
Hi David, we were are very with the price you're able to supply those bikes at, we all love new bike day,stay safe and thanks for taking the time to post a review
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