I recently ordered direct from RockFace and found the process extremely easy from start to finish. And a massive pluss was that I received my goods within 48 hours ( I missed the cut off for next day... Voir plus
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Can't fault the customer service & email responses from Rock Face when my order was delayed/lost. I think they need to use a different courier as Evri are appalling & keep delaying or losing parcels t... Voir plus
Great service as always. Bought the refillable deodorant for the first time, refined scent, disappointed with the smell thought it would be stronger.
The purchase system is very easy, this I believe was my fourth order my belief based on a full kit then two wash bags as freebies, who needs three wash bags. Now we have moved to a free shower gel..... Voir plus
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A répondu à 6 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Had a great experience with Rock Face
Had a great experience with Rock Face. First order was stuck with Evri somewhere in there system, was now a late delivery. Email sent to Rock Face who resent the order. Next day first order was delivered. Second resent order was delivered two days later. Contacted the team who said I could send the second order back or gift it to a friend, my friend was very happy with the deodorants. All in all, a great experience. Thank you, the Rock Face team.
Customer service support
I love this deodorant and recently had an issue with a can that stopped working whilst still half full. I contacted the customer service team and Jez replaced the can of deodorant. Not only do I love the product, Rock Face have the customer service that the company should be proud of. Thank you for being awesome!
Top customer service!
Had a problem with one of the antiperspirant spray cans where it just stopped working but nearly full. I messaged Rockface and the team were fantastic and replaced the fault can.
I know things can go wrong but it's how issues are sorted is what counts. Rockface's customer service for me has been top class!
Great product (shower gel) and…
Great product (shower gel) and reasonably priced. Great customer service when there was an issue with my delivery (third party at fault)
A great product .And excelent cutomer…
A great product .And excelent cutomer service .👍
Stopped working after a few sprays, 3rd one now.
I like rock face deodorant a lot, but i have had problems with the spray just stopping when I have hardly used them, I wrote a email to the company after 2nd one stopped working, after about 5 emails back and forward, they sent me 1 CAN has a replacement, brought some the other day and guess what the can stopped working after 3 sprays. I do like the smell and price is ok, but the cans need looking at.

Réponse de Rock Face
I had an issue with a faulty product…
I had an issue with a faulty product and when I contacted Rock Face they dealt with it very quickly and resolved straight away. I’ve used Rock Face for a long time and always had great service with any queries I have had. Thankyou
Ordered online direct as Tesco no…
Ordered online direct as Tesco no longer seems to be stocking the shower gel, but it's the best one I've found. Ordered a big pack of the shower gels - great price and quick delivery. Very happy.
Excellent products at a very affordable…
Excellent products at a very affordable price backed up with an exceptional service. Very highly recommended.
Fantastic Father’s Day gift
Fantastic Father’s Day gift, dad absolutely loved it and the scent is amazing!
excellent item fast delivery cant go…
excellent item fast delivery cant go wrong thank you
Fast quick shipping
Fast quick shipping. Wonderful products. Will buy again.
Great products
Great products, fast delivery, what more do you want or need
Excellent service a great packaging
I like the smell it seems to last the…
I like the smell it seems to last the most of the day
Brilliant amazing products
Never have any issues with packaging
Never have any issues with packaging. courier kept us updated throughout via email
I bought the deal offered
I bought the deal offered, and it is a very good shower gel with a lovely after-smell
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