Recently worked with Rockman to address…
Recently worked with Rockman to address a warranty issue for a past customer. The matter was resolved smoothly with no fuss.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Suppliers | Residential & Light commercial Windows & doors
105 Fairview Pk Dr, 10523, Elmsford, Etats-Unis
Recently worked with Rockman to address a warranty issue for a past customer. The matter was resolved smoothly with no fuss.
Excellent friendly service, and great selection of products.
We needed some repair work done on the weather stripping of our windows that were crafted by Rockman Millwork Window and Door. The professionals with whom i communicated and those that did the work were incredibly professional and exceptional in their work. They were courteous and knowledgeable and very respectful of the property and our home.
We are extremely pleased with their craftsmanship.
Bill Knight was very helpful in working with me to obtain all the information on my 2 seal failures. Once he received the info he communicated with Weathshield to get them to complete the warranty on the 2 pieces of glass. He then continue to communicate with me on status and as of today I have the pieces of glass to be installed at my house.

Réponse : Rockman Millwork Window & Door
Bill Knight was awesome!! He solved our issue with the screens in a few weeks and only a few phone calls.
Thank you Bill
Patrice Jacobs

Réponse : Rockman Millwork Window & Door
Rockman carries quality products and has excellent service from start to finish. Very friendly with prompt follow up to any issue.
This company produces excellent beautiful product and their service is excellent.. it’s a pleasure working with everyone.. responsive, timely and pleasant !! they stand behind their products not to mention high end quality at reasonable prices!!

Réponse : Rockman Millwork Window & Door
Rockman's staff was both knowledgeable and very patient as we selected which windows would work best for our home renovation. They worked closely with our architect and contractor to provide a good finished product. I would use them again if I renovated another home.
DM
Armonk, NY
Rockman Millwork is the best window and door company I have ever dealt
with. I've been building and renovating high end homes for 35 yrs now
and they have covered my needs for half that time better than any company I
used before them. They know how to communicate and pay attention to details. They get the order right.
First i would like to say that Bill Knight who is the service manager was excellent..He helped me through all the nonsense that I went through to get screen doors replaced..
Now for Wheather Shield and Rockman..We purchased all Windows and sliders from R ockman ( Wheather Shield products). After installation by our contractor who was horrible we had problems with the California slider .After over a year the locking mechanism finally got repaired correctly. From day one the screen sliders never worked properly and we kept trying to get them to fix. After over 2 years they finally ordered me new ones but I had to pay over 800.00.Neither R ockman or W.S. took any ownership of the defect.The replacement that came could have probably come from Home Depot,totally different quality.Was told the original type was no longer avaible..even though the troubles were from day one neither one would give me any warranty on prouduct.I would not recommend Wheather Shield products at all.There are other issues I have with the window and doors but will not get into that.Just take my advice do not use W.S. As far as Rockman goes they seemed to be nice and Jason certainly helped us originally but after a bit it was really only Bill Knight that was a true help.

Réponse : Rockman Millwork Window & Door
My experience with Rockman has been nothing but positive. They've been very attentive and responsive to any issue. That's the reason I keep coming back to Rockman.

Réponse : Rockman Millwork Window & Door
On time, on price, exactly what I was looking for. Good job Rockman!

Réponse : Rockman Millwork Window & Door
Simply fantastic service during an unprecedented time. Jason and his team solved ( I refrain from saying fixed cause it was human error on my tenants part) my issue. I’ve done several buildings with them. I appreciate a company who truly stands behind there product. No excuses

Réponse : Rockman Millwork Window & Door
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.