rocskincare.comAvis 

I've bought 2 roc derm correction and used it faithfully 5 night a week. What a HUGE WASTE OF MONEY. It does absolutely nothing. I get better results with the ordinary skin care products and it doesn't cost an arm and a leg. Needless to say I will never spend another dime on ANY PRODUCTS they carry.

Bought the hydration replumping serum stick - supposed to hydrate and smooth out fine lines. I found no change after using 2x/day for a week. The ad promises fine lines diminished after 30 seconds, not at all. Rolls on easy, but left a tacky residu in it's wake. For +$40 bucks, dont waste your money

Roc lip volumizer
Didn’t see any difference in my lips. Felt no tingling. Certainly no dramatic results as claimed
Pro-
like the applicator
- no sticky finish
Con-
expensive
No visible difference
-

Ho acquistato il Lip Volumizer con grandi aspettative. Il prodotto non vale il prezzo, non dà nessuna sensazione di volume sulle labbra e si assorbe molto rapidamente. E' un banalissimo lucidalabbra trasparente. Davvero delusa

I have had the best experience with roc skincare. I received a damaged item amongst my online order and when I contacted roc customer services they went out of their way to rectify it.
Chad responded to my e mail immediately and replaced the item without any argument. I am so happy to receive a new pot of dual eye cream. Roc products have always been my favourite skin care products for many years now
The customer service I received was absolutely fantastic
A brand you can trust and efficient kind customer service willing to please. I can’t thank you enough

ROC skincare is the secret weapon in my beauty regiment. For ROC face wash , to eye and morning and evening moisturizing cream . ROC is the go to , for all of my Skin Care routine .
I think ROC is budget friendly and does what it is supposed to do . It is no instant magic portion . Over time and with a daily routine Roc has improved and made my skin glow .
Thank you Roc Skin & Beauty Products 🙏

RoC Retinol Correxion Deep Wrinkle Night Cream has NOT improved an increasingly deep, vertical line on my forehead between my eyebrows. I keep applying the cream and DON'T see an improvement. I know that everyone's body chemistry is unique, but for me, RoC Retinol Correxion Deep Wrinkle Night Cream is sadly NOT EFFECTIVE.☹️

it is now 2025 and I have the same experience over here in the Netherlands. They request you to send a message on their site with the promise to get back to you, mostly within a day.... I sent a message, 5 days ago and another 3 days ago.. I'm still waiting, and no where else to turn. The products I'm using until now are great though .

I really love ROC products but really disappointed with customer service. I needed info on a few of their products because I had a reaction. I received an initial response from customer service.... not answering my questions but asking for detailed product into. I sent everything they asked for and never heard back from them again. Not sure why companies don't realize how important customer service is to maintain loyal customers. What a turn off!