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No response from the company over an order I did not place. Took $385.98 from my account. Can not reach contacts on any of their venues to correct this matter
The customer service agent with the name AG helped me today. He was Great! I was a bit frustrated but he was respectful, friendly, courteous, and gave very thorough answers to my questions and conce... Voir plus
I’ve now used the product for a second time and woke up completely blown away by the results. The wrinkles along my smile lines have completely disappeared, and the deep frown wrinkle between my eyeb... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
RomeMD: Elevating Your Skincare Routine with Advanced Anti-Aging Solutions RomeMD is a leading skincare brand that’s committed to providing women around the world with effective, science-backed anti-aging products. Our flagship offering, the Deep Lifting System, is a revolutionary, painless tool designed to deliver 8 potent anti-aging ingredients directly beneath the skin’s surface, an area that many traditional creams can’t reach. This innovative stamp-like technology ensures superior absorption and results, promoting smoother, firmer skin and reducing the appearance of fine lines and wrinkles. At RomeMD, we believe that great skincare should be accessible to everyone, which is why all of our products are gentle, safe, and suitable for all skin types. Whether you have dry, oily, or sensitive skin, our formulas are designed to work effectively without causing irritation. We prioritize quality and results in every product we create, ensuring that every ingredient serves a purpose and contributes to visible, long-lasting improvements in your skin’s health and appearance. Our mission is to empower women to feel confident and beautiful at any age. With a focus on transformative skincare, we help our customers achieve glowing, youthful skin through advanced solutions that target the root causes of aging. Discover the power of RomeMD and experience skincare that works as hard as you do, delivering real results and helping you embrace your natural beauty at every stage of life.
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3,5
Moyen
110 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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It really works!
I've literally spent a couple thousand dollars on several other beauty products & they all failed. After using Rome MD after the first application, I noticed a difference! My skin felt great & looked firmer around my eyes & mouth! This is the best product ever! I now have faith again to look my age or younger, instead of looking 20 years older! Thanks Rome MD!
6 novembre 2024
Avis spontané
Réponse : Rome MD
Hi Mary!
Wow, we're so happy to hear your amazing results after using Rome MD! It's truly inspiring to know that after spending on other products, you found something that made an immediate difference for you. The firmness around your eyes and mouth after just one use is exactly what we aim for!
Your renewed confidence means the world to us, and we’re so glad to be part of your journey. Keep up the great work, and we’re excited to see how your skin continues to improve over time! ✨
Fast answer😁
5 novembre 2024
Avis spontané
Réponse : Rome MD
Hi Christiane,
We’re glad you reached out and are pleased to hear that you received a quick response! Our team is here to make sure you have the best experience possible. Anytime you need us, just let us know—we’re here for you! 💕
Very personal and very pleasant
Very personal and very pleasant. Helped me through out the process and was wonderful support.
8 novembre 2024
Avis spontané
Réponse : Rome MD
Hi Janet!
I’m so glad to hear you had a great experience with our team! It's wonderful that you felt supported throughout the process—we always aim to make sure you feel confident and cared for every step of the way.
Your feedback truly means a lot to us. Should you need any more help or have questions as you continue, don't hesitate to reach out. We're here to keep your journey smooth and satisfying! ✨
The support personal were very friendly…
The support personal were very friendly and a helpful. They responded to me immediately and quickly took care of my issue. Thank you!
6 novembre 2024
Avis spontané
Réponse : Rome MD
Hi Mary!
It’s wonderful to hear that our support team made a positive impression! We’re so glad they were able to assist you promptly and effectively. It’s truly our goal to make sure every customer feels supported and valued. If you ever need anything else, just let us know—we’re always here for you!✨
Customer service success
Aga took such find care of me with rapid and solution driven service. I am deeply appreciative of her!
7 novembre 2024
Avis spontané
Réponse : Rome MD
Hi Jennifer,
It’s so great to hear about your experience with Aga’s care and quick, solution-focused support! We’re delighted that he made a meaningful difference for you.
Your appreciation means a lot to us, and we’re here whenever you need anything—always ready to help! 💕
It's been a tremendous difference
It's been a tremendous difference! Will order again! I have felt I have aged and had permanent eyebrows touching after losing my husband/ grief! I have seen many fine lines and saggy skin disappear!! Without a doubt order it!
19 octobre 2024
Avis spontané
Réponse : Rome MD
Hi Alanna,
It’s wonderful to hear about the positive changes you’ve experienced! We're so glad the product has made such a tremendous difference in your skin, especially in addressing those fine lines and saggy skin. It’s amazing that it’s helping you feel more confident again, and we’re excited for you to continue seeing results.
Feel free to reach out if you ever need more guidance along the way. Keep up the great work, and enjoy the journey to even smoother, more youthful skin!😍
I had an issue getting the cap off/ …
I had an issue getting the cap off/ But the Help Desk was very helpful instructing me how to get it off easily & quickly.
13 octobre 2024
Avis spontané
Réponse : Rome MD
Hi Mikelle,
I’m so glad our Help Desk was able to assist you quickly! It’s great to hear that they helped you resolve the issue with the cap.
If you ever need more assistance or have any other questions, don't hesitate to reach out. Enjoy your journey to smoother, more youthful skin! ✨
RomeMD has great Customer Services employees
I had tried on several occasions through email to get return instructions as the product did not agree with my skin. I finally received an email from Aga who was willing to go above and beyond to meet my expectations.
3 novembre 2024
Avis spontané
Réponse : Rome MD
Hi Cheryl!
Thank you for sharing your experience with us. We're so glad that Aga was able to assist you and meet your expectations, going above and beyond to ensure you had the support you needed. Your satisfaction is important to us, and we’re happy to have been able to help! ✨
Placing an order was simple
Placing an order was simple and I received my product when they told me it would be delivered. That goes a long way in my book!! The customer service department are friendly & keep in touch with you making sure you are happy with their product and not trying to push you into buying more of their products.
28 octobre 2024
Avis spontané
Réponse : Rome MD
Hi Ginger!
Your feedback means a lot to us! It’s great to know that the process was simple and that your product arrived on time. Reliable delivery is so important, and we’re happy it made a difference for you.
Our customer service team prides itself on being helpful and approachable, and it's fantastic to hear they made you feel supported without any pressure. Enjoy your product, and here’s to many more happy experiences ahead! ✨
Improvement After Just 2 Treatments
Now that I have the technique down, it really does take only a few minutes. I'm not seeing drastic changes, but little improvements. I have been documenting my progress with photos, so after I do the 3rd treatment this week, I know I'll see the difference from the Before photo. I think I'll still need some help from the dermatologist on my big lines between my brows, but the rest should be looking good!
26 octobre 2024
Avis spontané
Réponse : Rome MD
Hi Bambi!
What a great update! It’s fantastic to hear that you’ve mastered the technique and can now see those little improvements. Documenting your progress with photos is such a smart idea. After your third treatment, you’ll definitely be able to compare and celebrate your results!
Keep up the great work, and remember, every step counts. Looking forward to hearing about your continued progress!✨
New Life For My Face!
Have been looking for something to give my 64 year old face a boost.....Into my second month using Romemd Face Lifting Serum. So far....AMAZING! The deep lines aren't so deep, dark spots are lighting and the little lines around my mouth are almost gone! Very easy to use, a little uncomfortable at first but quickly used to it. Very excited about the promising results so far!!!
28 octobre 2024
Avis spontané
Réponse : Rome MD
Hi Kathleen,
We appreciate you sharing your journey with us! It’s wonderful to hear that after two months of using the product, you’re seeing such promising results. It’s fantastic that the deep lines are less noticeable, the dark spots are fading, and the fine lines around your mouth are almost gone—what a remarkable transformation!
It’s great that you found the application easy to use, and that any initial discomfort quickly faded. Your excitement about the promising results is contagious, and we can't wait to see how your skin continues to transform.
Enjoy every step of the way to radiant skin! ✨
My skin looks so much better and tighter
22 octobre 2024
Avis spontané
Réponse : Rome MD
Hi Debra,
Thank you for taking the time to share your thoughts! We're thrilled to hear that your skin looks better and feels tighter—this is exactly the kind of result we aim for with our products!
Your satisfaction is incredibly important to us, and it’s wonderful to know you’re experiencing such positive changes. If you have any questions or need tips to enhance your routine further, we’re here to help! Keep enjoying your amazing skin transformation! ✨
Tighter skin!
Since using this product I found that my skin is a little tighter. Around the jowls area, it is looking better.
28 octobre 2024
Avis spontané
Réponse : Rome MD
Hi Carmel,
We appreciate you taking the time to share your experience! It's wonderful to hear that you’ve noticed your skin feeling tighter and that the jowl area is looking better—those are fantastic improvements!
Your feedback is a great reminder of how effective consistent use can be. We’re excited for you to continue your journey with our product and see how it can further enhance your skin’s appearance.
Enjoy the transformation ahead and embrace every moment of your skincare journey! 🌟
Quick Results
I've only used RomeMD a couple of times and already noticed an improvement in my overall complection. My face is brighter and looks more youthful which is great seeing as how I just turned 61. I'm definitely happy with the results! Plus it lasts two weeks before my next application which means the vial lasts longer. Extra bonus is that it came with an extra vial to boot!
25 octobre 2024
Avis spontané
Réponse : Rome MD
Hi Annette,
Thank you so much for taking the time to share your wonderful experience with us! We’re thrilled to hear that you’ve noticed such an improvement in your complexion after just a couple of uses. It’s fantastic that your skin looks brighter and more youthful, especially as you celebrate your 61st birthday—what a beautiful milestone! 🎉
We’re so glad you’re enjoying the long-lasting effects of the product! Every little bit helps on your skincare journey, and we love being part of it.
Here’s to many more radiant days ahead! 🌟
Impressive results
I’ve now used the product for a second time and woke up completely blown away by the results. The wrinkles along my smile lines have completely disappeared, and the deep frown wrinkle between my eyebrows has been significantly diminished.
I will absolutely continue using this product. And look forward to seeing what happens over a longer course of use! Absolutely impressed ! Thank you Rome MD for amazing customer service also.
23 octobre 2024
Avis spontané
Réponse : Rome MD
Hi Karen,
Thank you for your amazing feedback! We're so excited to hear that you saw such fantastic results after just two uses! It’s incredible that your smile lines have disappeared and your frown lines have improved—what a transformation!
Your enthusiasm for continuing with the product is truly an inspiration. We’re thrilled our customer service team helped make your experience positive. Looking forward to even more fabulous results!✨
Great product
Customer service has been fantastic reaching out to check my progress. Directions for use are easy to follow. I have only completed 3 treatments starting to see results and looking forward to continuing with the product. Like that I can do it at home rather than scheduling appt at my esthetician every 2 weeks
24 octobre 2024
Avis spontané
Réponse : Rome MD
Hi Nancy,
Thank you so much for sharing your experience! We're super happy to hear our customer service has been supportive and that you found the directions clear. Seeing results after just three treatments is fantastic! We’re excited for you to continue using the product and to witness even more improvements. Keep up the great work and cheers to your skincare journey! ✨
After only 1 month of use
After only 1 month of use, I can see and feel a difference in my skin. I love this product and can't wait to see even more results.
21 octobre 2024
Avis spontané
Réponse : Rome MD
Hi Camee,
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that you’re already seeing and feeling a difference in your skin after just one month. That’s fantastic progress!
Keep up the great work with your skincare routine—consistency is key to achieving even more impressive results. Keep that skin glowing! 🌟
I love my RomeMD
I love my RomeMD. You will too if you give this a try. After a day to two, you will see a big change on the texture and firmness of your skin! I came from a short vacation and was fatigue after the trip, but after this treatment my face just glowed and looked refreshed! I highly recommend and will continue to use this myself!
28 septembre 2024
Avis spontané
Réponse : Rome MD
Hi Ann,
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear how much you love our product and the positive changes you've noticed in your skin’s texture and firmness. It’s amazing that even after a tiring vacation, our treatment was able to give your face that refreshed, glowing look—just what we aim for!
Your recommendation means the world to us, and we’re so excited to be part of your skincare journey. If you ever have any questions or need tips to enhance your experience, feel free to reach out. Here’s to many more glowing days ahead! 😊✨
Great product glowing skin
Great product. Easy to use. I have sensitive skin and absolutely no irritation. Glowing skin.
5 octobre 2024
Avis spontané
Réponse : Rome MD
Hi there!
We really appreciate you taking the time to share your experience! We're so happy to hear that our product has been easy to use and gentle on your sensitive skin—glowing skin with no irritation is exactly what we aim for. It’s wonderful to know you’re already enjoying such great results!
We’re excited for you to continue seeing that glow and healthy complexion. Keep shining, and we’re always here to support your skincare journey! 😊
Pleased as punch
Whenever I send a message, everyone at your company is so very helpful and prompt. After the first application in which I did not at all the product as I was nervous about how I react I can’t wait till next Friday when I can try it again and use all of it, I saw lightning the brown Spots and tightening on my neck and a little bit less wrinkles on my cheeks
11 octobre 2024
Avis spontané
Réponse : Rome MD
Hi Sharon,
Thank you so much for your kind words! We’re delighted to hear that you’ve had such a positive experience with our team, and we're thrilled that even with a cautious first application, you're already noticing brightening in your brown spots and tightening around your neck. That’s exactly the kind of early results we love to hear about, and we can’t wait for you to experience even more benefits as you continue using the product!
Keep glowing, and let’s embrace those stunning results! ✨
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