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Lisez les avis des autres

Noté 5 sur 5 étoiles

The only supplier for the PRAM battery for the Apple G3 Powerbook Lombard in 2026. Fast and reliable delivery. Works well and the price was reasonable.

Noté 3 sur 5 étoiles

Upon looking for a good phone case , "screen protector" was used .when item arrived it was simply a surround case with elevated edges..nothing actually "covers" the screen

Noté 4 sur 5 étoiles

good protection! Would like a little more rubbery feel and a screen protector but it seems no one has the screen protector. I'm happy with this product.

Noté 5 sur 5 étoiles

My purchase is my 4th Rome Tech case. 4 different phones over time and each time the Rome Tech case fits my phone. It really is that simple. the case is built to fit the phone and it performs it's... Voir plus

À propos de l'entreprise

  1. Magasin d'accessoires pour téléphones mobiles

Écrit par l'entreprise

Rome Tech was founded in 2014 in the historic city of Philadelphia, driven by a passion for technology and a mission to create innovative protective solutions for mobile devices. We specialize in designing and manufacturing multifunctional phone cases for Apple and Android smartphones that not only offer exceptional protection but also enhance the user experience. Our in-house team of talented designers, engineers, and technicians work collaboratively to develop unique and stylish cases that cater to the diverse needs of smartphone users. From concept to production, our experts meticulously design, test, and certify each product to ensure unparalleled quality and performance. In addition to our standard product line, Rome Tech offers custom case solutions for businesses, helping them to showcase their brand identity while providing employees with functional and durable phone protection. We understand the importance of staying connected in today's fast-paced world and strive to deliver solutions that keep your devices safe and secure. At Rome Tech, we believe that excellent customer service is just as important as the products we create. Our dedicated support team is always on hand to assist with any questions or concerns, ensuring a seamless and satisfying experience for our valued clients. As a company that is passionate about technology, we are committed to constantly evolving and expanding our product range. Rome Tech is your trusted partner for innovative and reliable protective solutions for your mobile devices, and we look forward to exceeding your expectations.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

215 avis

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A répondu à 50 % de ses avis négatifs

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4,6

Tous les avis

(215)

54 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Late delivery…Bad quality -F

Took 3 weeks for international delivery and then asked for more money to expedite!
Also had to pay delivery charges since they didnt oay so costs double.
Plus bad euality!!! Will not recommend !!

5 septembre 2023
Logo de Rome Tech Cases

Réponse de Rome Tech Cases

Dear Sam,

We are truly sorry to hear about your experience with our delivery service, and we appreciate your feedback as it allows us to continually improve our services. We would like to take this opportunity to clarify a few points and address your concerns.

1. **Delivery Estimates:** We strive to provide accurate delivery estimates during the checkout process. Our economy international shipping generally takes 2-4 weeks, while USPS First Class International is expected to take 7-21 business days. Based on our records, you placed your order on September 5th, and the package was successfully delivered to Dubai on September 19th, which falls within our estimated delivery timeframe.

2. **Expedited Shipping:** We understand that you were expecting the package within 3 days. While this timing is not standard for international shipping, we aimed to accommodate by offering to reship the order via UPS 3-day service. We shared a screenshot of the shipping cost, amounting to $41, to maintain transparency, and intended to cover the cost of the phone case ($20) to assist further.

3. **Customs and Import Duties:** We apologize for any inconvenience, but customs and import duties are the responsibility of the customer, as is standard with international shipping. These charges are not within our control and can vary depending on the destination country.

We understand the importance of meeting our customers’ expectations and sincerely apologize for any miscommunication or misunderstanding that may have occurred. We value your business and would like to make things right. If there is anything specific you would like us to do to resolve this issue, please let us know, and we will do our best to accommodate your request.

We hope that despite this experience, we will have another opportunity to serve you better in the future. Please do not hesitate to reach out to our customer service team at support@rometechcases.com or +1 856-336-8157 if you have any further questions or concerns.

Thank you for your understanding, and we look forward to the opportunity to regain your trust.

Sincerely,
Rome Tech Customer Service

Noté 5 sur 5 étoiles

The holster fits our unusual phone…

The holster fits our unusual phone perfectly. The item is strong and works well. The price I saw was what I was charged. It arrived in the window of time we were given. This is a great company, very considerate of their customers, and selling good product.

5 septembre 2023
Noté 1 sur 5 étoiles

Laptop CMOS battery

Laptop CMOS battery. I think you need to use a different shipping service. I selected the fastest option (2 - 5 days) and USPS has yet to deliver although it says it shipped a week ago and there is no reliable tracking information.

5 septembre 2023
Noté 2 sur 5 étoiles

Low durability

Low durability. Had to buy a second one because the last one broke after a year. On the plus side, this is the only case that meets my needs.

4 septembre 2023
Noté 5 sur 5 étoiles

Your customer service is great!

Your customer service is great! A piece broke off my case. I contacted customer service and received an email back very quickly and had a replacement sent to my home within a couple days. Also I received a perfect fitting case for my phone.

25 août 2023
Noté 5 sur 5 étoiles

Great and helpful customer service

Great and helpful customer service. The case i bought almost a year ago broke apart. Called their customer service and they did not hesitated in providing me my warranty replacement.

24 juillet 2023

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