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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’ve been with Rooms and Pads for almost a year now and everything has been very comfortable. From viewing the room to moving in, the whole process was smooth and well organised. The flat is stylish,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Isatu showed me around the property, kept me well-informed and was an all round pleasure. Make me feel extremely confident about my decision to trust Rooms and Pads thank you!

L'entreprise a répondu

Noté 5 sur 5 étoiles

As an international student coming from India, finding accommodation in the UK was quite stressful for me at first. I was worried about trusting online viewings and booking a room from another coun... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had an amazing experience staying in this lovely room in London. The place was spotless, stylishly decorated, and exactly as described in the listing. The bed was super comfortable, and I sle... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de location de copropriétés

Écrit par l'entreprise

Welcome to "Rooms and Pads"! If you're looking for an apartment or room to rent, you're in the right place. We have an extensive database of available properties, catering to all needs and budgets. Tenants: 1- No more Scam! Rooms and Pads will ensure you are happy with the property before paying the landlord. 2- No more Bad Landlords! Rooms and Pads provides reviews provided on Landlords. 3- No more moving into a Property without knowing your future Flatmates! Rooms and Pads provides information about every flatmate living in the property you want to move into. Landlords: 1- No Time Wasted on Scheduling Viewings, with Rooms and Pads you can scale your portfolio faster! 2- No more Bad Tenants! Rooms and Pads carry out references on Tenants but also let other Landlords review them after the stay! 3- No Time Wasted on Taking Picture, Updating Availability, Messaging Prospect Tenants as the Rooms and Pads’ Team will do everything for you based on your requests and needs!


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

81 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(81)

5 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I had a terrible experience with Rooms…

I had a terrible experience with Rooms and Pads.
On 28th February 2024, I expressed my interest in a room advertised by the company with no reference to (the ad has been reworded since) "Flatshare of young professionals". They asked me to provide personal information, including my age (60+). After complying with their request, I received a vague response on the same day, indicating that I should contact them again after 15th March as my moving out date of 30th March would be too late. Despite reaching out to them on the 15th of March and twice after that, I did not receive any response, even to convey that the room had been taken. Their unprofessionalism and lack of communication skills are shocking, and they should be called out.

28 février 2024
Avis spontané
Logo de Rooms and Pads

Réponse de Rooms and Pads

Thank you for taking the time to leave your feedback.

We sincerely apologise for the lack of follow-up in your case. Regardless of availability or suitability, every enquiry deserves a clear response, and we regret that this did not happen here.

Our room availability changes very quickly, and in some cases properties become unavailable before we are able to reconnect. That said, we recognise that not receiving a reply is frustrating, and we are reviewing our internal follow-up procedures to ensure this does not happen again.

Rooms and Pads works with a range of shared properties, each with different household dynamics and landlord preferences. When matching tenants to properties, we aim to ensure compatibility for all occupants while operating within UK housing regulations.

We would welcome the opportunity to discuss this further and clarify any misunderstanding. Please feel free to contact us directly at info@roomsandpads.com.

Kind regards,
Rooms and Pads Team

Noté 5 sur 5 étoiles

I found myself desperately looking for…

I found myself desperately looking for a room, but Fabio literally saved me!! I couldn't ask for better accommodation. This gentleman with professionalism and great skills suggested the best opportunity I could get. Thanks Fabio.

27 mars 2024
Avis spontané
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Réponse de Rooms and Pads

Thank you for taking the time to share your experience.

We’re glad to hear that Fabio was able to support you during a stressful moment and help you find suitable accommodation. Providing professional guidance and matching clients with the right opportunities is something we take seriously.

We appreciate your feedback and wish you all the best in your new place.

Kind regards,
Rooms and Pads Team

Noté 5 sur 5 étoiles

Thank you Fabio

Thank you Fabio ! Amazing service!

27 mars 2024
Avis spontané
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Réponse de Rooms and Pads

Thank you for your feedback.

We’re glad to hear you had a positive experience with Fabio and that the service met your expectations. We appreciate you taking the time to leave a review.

Kind regards,
Rooms and Pads Team

Noté 5 sur 5 étoiles

I was looking for a room to rent and I…

I was looking for a room to rent and I had a very short noticed. I heard about Rooms and Pads from a friend and it was the best experience. No stress as I had with previous renting. Very lovely team, efficient and polite. Thank you so much

1 mars 2024
Avis spontané
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Réponse de Rooms and Pads

Thank you for sharing your experience.

We’re glad to hear that we were able to help you find a room on short notice and make the process stress-free. It’s also great to know you were referred by a friend, recommendations mean a lot to us. Providing efficient and polite support is always our priority.

We appreciate your feedback and wish you all the best.

Kind regards,
Rooms and Pads Team

Noté 5 sur 5 étoiles

Mark was an amazing agent

Mark was an amazing agent. Super knowledgeable and super efficient. Helped me find my property in under an hour. Also super friendly.

26 mars 2024
Avis spontané
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Réponse de Rooms and Pads

Thank you for sharing your experience.

We’re pleased to hear that Mark provided knowledgeable and efficient support, helping you find a property so quickly. Delivering fast, professional assistance while keeping the process friendly is always our goal.

We appreciate your feedback and wish you all the best moving forward.

Kind regards,
Rooms and Pads Team

Noté 5 sur 5 étoiles

Good service.

26 mars 2024
Avis spontané
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Réponse de Rooms and Pads

Thank you for your feedback.

We’re glad to hear you had a positive experience with our service and appreciate you taking the time to leave a review.

Kind regards,
Rooms and Pads Team

Noté 5 sur 5 étoiles

Perfect service …

I found the perfect room through Rooms and Pads. The whole process was smooth and easy. The whole team was helpful and made my experience safe. I highly recommend their services!

4 octobre 2023
Avis spontané
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Réponse de Rooms and Pads

Thank you for sharing your experience.

We’re glad to hear that you found the right room and that the process felt smooth and safe throughout. Providing helpful support and a secure, well-structured experience for our clients is always our priority.

We truly appreciate your recommendation and wish you all the best in your new home.

Kind regards,
Rooms and Pads Team

Noté 5 sur 5 étoiles

Perfect experience!

I rent a room with this company and I had no issues..Everything went well, they were very helpful and made this process super easy for me! I strongly recommend it to others!

27 septembre 2023
Avis spontané
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Réponse de Rooms and Pads

Thank you for sharing your experience.

We’re glad to hear that everything went smoothly and that our team was able to make the process easy for you. Providing helpful support and a straightforward renting experience is always our priority.

We truly appreciate your recommendation and wish you all the best in your new room.

Kind regards,
Rooms and Pads Team

Noté 5 sur 5 étoiles

Gabor from Rooms and Pads helped me to…

Gabor from Rooms and Pads helped me to secure my new room. I got the chance to view the property online and then in person. Great service, thanks!

12 septembre 2023
Avis spontané
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Réponse de Rooms and Pads

Thank you for sharing your experience.

We’re glad to hear that Gabor was able to support you through both the online and in-person viewings and help you secure your new room. Offering flexible viewing options and clear guidance throughout the process is always our priority.

We appreciate your feedback and wish you all the best in your new place.

Kind regards,
Rooms and Pads Team

Noté 5 sur 5 étoiles

Caring and friendly!

Caring and friendly!

Gabor was professional, responsive and friendly. Everything went smoothly and efficiently. Would recommend

18 septembre 2023
Avis spontané
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Réponse de Rooms and Pads

Thank you for your feedback.

We’re pleased to hear that Gabor provided professional and responsive support, and that everything went smoothly and efficiently. Delivering a reliable and friendly service is always our priority.

We truly appreciate your recommendation and wish you all the best.

Kind regards,
Rooms and Pads Team

Noté 5 sur 5 étoiles

very good experience

very good experience. Nice stay in London for 4 months

3 juillet 2023
Avis spontané
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Réponse de Rooms and Pads

Thank you for your feedback.

We’re glad to hear you had a very good experience and enjoyed your stay in London. We appreciate you taking the time to leave a review and wish you all the best moving forward.

Kind regards,
Rooms and Pads Team

Noté 5 sur 5 étoiles

100% recommend

Simple, safe and efficient!

2 juin 2023
Avis spontané
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Réponse de Rooms and Pads

Thank you for your feedback.

We’re glad to hear that you found our service simple, safe, and efficient. Providing a smooth and secure experience for our clients is always our priority.

We truly appreciate your recommendation.

Kind regards,
Rooms and Pads Team

Noté 5 sur 5 étoiles

Great service!

Great service!

1 juin 2023
Avis spontané
Logo de Rooms and Pads

Réponse de Rooms and Pads

Thank you for your feedback.

We’re glad to hear you had a great experience with our service and appreciate you taking the time to leave a review.

Kind regards,
Rooms and Pads Team

Noté 5 sur 5 étoiles

Efficient & friendly!

Efficient & friendly!
Had a unexpectedly great experience with Rooms and Pads. The agent was extremely helpful and responsive, making the flat-hunting process a pleasant one.
He managed to find me a place and do all the necessary checks and paperwork swiftly and efficiently without wasting my time!

8 mai 2023
Avis spontané
Logo de Rooms and Pads

Réponse de Rooms and Pads

Thank you for taking the time to share your experience.

We’re pleased to hear that our team provided efficient and responsive support, helping make your flat-hunting process smooth and straightforward. Handling checks and paperwork quickly while respecting our clients’ time is something we take seriously.

We appreciate your feedback and wish you all the best in your new place.

Kind regards,
Rooms and Pads Team

Noté 5 sur 5 étoiles

I recently rented a room through Rooms…

I recently rented a room through Rooms and Pads and I couldn't be happier with my experience.
They were super helpful and very responsive. They also made the process very easy and quick.
100% recommend!

23 mai 2023
Avis spontané
Logo de Rooms and Pads

Réponse de Rooms and Pads

Thank you for sharing your experience.

We’re glad to hear that our team was helpful and responsive, and that the process felt easy and quick for you. Providing a smooth and efficient renting experience is always our priority.

We truly appreciate your recommendation and wish you all the best in your new room.

Kind regards,
Rooms and Pads Team

Noté 5 sur 5 étoiles

Very helpful and made finding a room to…

Very helpful and made finding a room to rent a simple and easy process. Gabor was a great agent he always got back to me very quickly with any questions. The landlord has been flexible to make the tenancy work for both of us. Really great experience so far.

23 mai 2023
Avis spontané
Logo de Rooms and Pads

Réponse de Rooms and Pads

Thank you for taking the time to share your experience.

We’re glad to hear that Gabor provided quick and helpful support and that the process of finding your room was simple and straightforward. It’s also great to know that the tenancy arrangements worked well for everyone involved. Creating positive outcomes for both tenants and landlords is always our goal.

We appreciate your feedback and wish you all the best moving forward.

Kind regards,
Rooms and Pads Team

Noté 5 sur 5 étoiles

I only have good words for Rooms and…

I only have good words for Rooms and Pads, they are really trustworthy, which I think is one of the most important thing when you are looking for a room. Thank you so much again, specially to Gabor who helped me from the beginning.

4 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

I was able to secure a new room thanks…

I was able to secure a new room thanks to Rooms and Pads, and I must say that their assistance was exceptional. Their level of professionalism was impressive, and they provided me with all the necessary information in a clear and concise manner. The entire process went very smoothly, and I couldn't be happier with the outcome.

5 mai 2023
Avis spontané
Logo de Rooms and Pads

Réponse de Rooms and Pads

Thank you for taking the time to share your experience.

We’re glad to hear that you were able to secure your new room smoothly and that our team provided clear, professional support throughout the process. Making sure clients feel informed and confident every step of the way is always our priority.

We truly appreciate your feedback and wish you all the best in your new place.

Kind regards,
Rooms and Pads Team

Noté 5 sur 5 étoiles

I have found a very nice room through…

I have found a very nice room through Rooms and Pads, I actually had a virtual viewing and was a bit anxious but the room was the same in person.
I would recommend this service to anyone looking for a room in london, much better than Spareroom!!!!

3 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Trustworthy

Trustworthy, reliable and great communication. I found a room to my satisfaction with them.

25 avril 2023
Avis spontané
Logo de Rooms and Pads

Réponse de Rooms and Pads

Thank you for your feedback.

We’re pleased to hear that you found our service trustworthy and reliable, and that communication was clear throughout. Helping clients find rooms that meet their expectations is always our priority.

We appreciate you taking the time to leave a review and wish you all the best.

Kind regards,
Rooms and Pads Team

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