Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I’ve tried a few different meal replacement shakes, and this is the first one I’ve consistently kept using. I originally chose Rootana because it checks a lot of boxes for me: complete calorie... Voir plus

Noté 5 sur 5 étoiles

This is the tastiest meal replacement powder with the cleanest ingredients I've found thus far. I'm over 70 and use it to supplement my meals for added nutrients. I make it for a relative instead of b... Voir plus

Noté 4 sur 5 étoiles

Great nutrition without Soy. I personally prefer the flavor of Soylent and that is what I consume for myself. When I needed a non-soy option for my daughter, I found Rootana. It works great for her... Voir plus

Noté 5 sur 5 étoiles

Expected better. Paid for DPD delivery but for some reason despatched with Yodel (who, as usual, have failed to deliver). Customer services don't respond to emails and no phone number seem... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

49 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Huel dragged me down. Rootana :) ... where do I start

Huel took me down a curious path. But Huel spend all their money on advertising and their shakes taste iffy and can rough up your tummy.

When I found out about Rootana, and I read through their website, I thought too good to be true? I'm hooked. Almost tempted to contact you directly and have a chat about creating an improvised off the cuff Social Media account where I bring this magic powder along with me on my travels. I blend it with water and ICE and Oat/Almond milk. A lot of the time blend it with a Banana and a big dollop of peanut butter. I also sometimes add a little Vanilla natural protein powder for a flavour boost.

Rootana fills me with energy and helps me with my high metabolism, giving me an extra meal in between meals to maintain weight. I can carry it around with blended and in a flask. Or the Powder in a Zip bag with my shaker when I go on an adventure. I don't know how else to put it. A refreshing magical milkshake?

Bravo to you and your team. I really hope you are building up on your marketing plan because this stuff should be in the supermarkets ! I wanna see it everywhere rock n roll

13 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Dark Cacao is Awesome, I wish it was gluten free

I give Rootana 5 stars, because the taste, texture and nutritinal values are excellent.

I bought it off an internet recommendation, and I am extremely surprised.

The Dark cacao is my favorite out of all the flavors, truly rich and authentic, without the artificial taste that other brands offer. It's clear that they use real cacao.

Also love the fact that they have no artificial sweeteners, since I'm a little concerned about the long term effect in health. That said, I would love a gluten-free version.

4 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

I love this product for my husband as…

I love this product for my husband as it keeps his weight up where it should be with him having diabetes and also for helping build protein. Rootana is a lifesaver. Thanks for all you guys do, as for a lot of is, this product is so important! We love that its plant based! Be blessed!

12 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Botched shipment, but made whole

I had one of my subscription shipments botched. The bags were ripped open, so powders were all over the box. I contacted customer service, and they gave me the option for a refund or a new shipment. I appreciate the flexibility she gave me.

13 octobre 2023
Avis spontané
Noté 2 sur 5 étoiles

Bad programmed Website/No reply from the support mail.

2 Reasons for this review.
First the website is slow and buggy. Idk why nobody is talking about it. I tested it on different browsers hardware even with VPN. The cart is saving throw tabs. When you want to cancel something it doesn't reset to having empty cart. Removing something doesn't necessary lead to actually removing the item before purchasing. Paypal tab not working when your logged in. Some words are not in german when the entire website is supposed to be in german.

Now the second reason is. That I created a ticket on second january if Rootana want know the request number it's 1028 and up to today not a single answer. Maybe it landed in the spam folder but then the question comes how does this happen with a email which is from a normal email with 0 links.

EDIT: The confusion about Paypal happens because the website is telling that you can pay with Paypal although you clicked on the Abo button.

EDIT2: After this post some things got addressed

2 janvier 2024
Avis spontané
Logo de Rootana

Réponse de Rootana

Hi Andrey

Thank you for taking the time to leave a review regarding your experience back in Jan.

I’m sorry that you didn’t get a response to your email, we do monitor our Spam mail daily, and I am looking into this further to see what happened.

Regarding the issue with PayPal, if you selected to have a subscription then the PayPal option will disappear because PayPal is unable to authorise future payments like a credit or debit card can.

Thank you for the feedback regarding the German website. I’ve fed this back to the team.

If you do wish to get in touch you can email me at support@rootana.com

Best wishes
Cathy

Noté 5 sur 5 étoiles

I really like Rootana

I really like Rootana. It is very filling and isn't overly sweet. I drink a shake every morning and it keeps me full. I mix mine with soy milk instead of water.

1 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Unfortunately zero stars was not an…

Unfortunately zero stars was not an option. My husband ordered and was excited about the product. Was estimated to arrive almost two weeks ago and has yet to arrive (ordered shipped in two days via priority mail. Expected in 2-3 working days.) Tracking still states that USPS is awaiting package. No movement in tracking in over two weeks. Attempts to reach customer service by email have not been answered. Horrible customer service.

15 janvier 2024
Avis spontané
Logo de Rootana

Réponse de Rootana

Hi Christine,

I'm sorry that you didn’t get a reply straight away and that your order appears to be lost with USPS. Your email went into our spam mail which is why you didn’t get an initial reply. I can see that Andrew has sent you a replacement order and the tracking status shows that it was delivered to you earlier this week.
Sorry again.
Best wishes
Cathy

Noté 5 sur 5 étoiles

I bought this as an alternative to Huel…

I bought this as an alternative to Huel as I don't like Huel's subscription model and they use caffeine in the black edition. I was a bit worried this would taste different. And it does in a good way! This tastes much better - a natural taste rather than a gloopy artificial taste. I use the original and add some frozen berries. I do make mine up in a blender so can't comment on how to use it if you shake it. It blends up really well into a milkshake consistency. Delicious as a lunch replacement.

9 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

I have found in Rootana an amazing ally…

I have found in Rootana an amazing ally to begin my workout routine. It’s delicious, nutritious and very easy to prepare.

I drink it with the confidence that my body is getting what it needs. Also I love that is vegan!!

27 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Meal Replacement Shakes that Make You Feel Good

I have had ample experience with meal replacement shakes from the likes of Huel to YFood shakes.

In Rootana, I've found what I've been looking for all this years, a shake that doesn't get boring after a while. I think that this might be due to the subtle flavor, which is more palatable in the long run. I definitely don't miss the strong artificial flavors and the aftertaste of the sweeteners.

Dark Cacao is my favorite, but Vanilla is a must have if you want to use the shake regularly. It's the best one to mix.

It's a little bit more expensive than the competition, and that's a tough ask for some, but for me the difference on how it makes me feel is worth it.

16 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

AMAZING...and great support team

Super easy, super filling, super cost effective (my bag lasted through more meals than what was even listed).

Took me a few days to get used to the taste, but once I added ice with it, and got used to it, it tastes AMAZING. I crave it now, especially because it fills me up way longer than any other meal. I love to have it for breakfast personally.

I had a problem with shipping, emailed the Rootana support team, they were super understanding and sent out another bag to me within a few hours.

17 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

I have tried at least 5 different meal…

I have tried at least 5 different meal replacement shakes over the last 5 years and Rootana is my favorite, as it is real food and tastes like real food, does not use artificial sugars, has sufficient calories to make it worth drinking and is fairly priced. I have a monthly subscription for both Dark Chocolate and Vanilla; both have a great taste that is not overly sweet with no aftertaste. I sometimes use for lunch, sometimes for dinner. Unlike other shakes that I have tried, I haven’t had any digestive issues and Rootana fills me up. The optional scoop makes it easy for me to get consistent results when measuring and shaking the product.

I want to give a shout-out to Cathy in customer service who is awesome. My bags always ship on time, and I normally receive them within 2-3 days of shipping. I had some questions about my subscriptions, and she answered them immediately.

Highly recommended.

10 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Healthy and amazing customer service

I just finished my first bag. I had the original and chocolate.

I'm not really particular about the taste because I care more about the health benefits. Drink it every morning for my breakfast and it lasts me throughout the day.

The customer service is amazing! (Cathy helped make adjustments to my order THE DAY BEFORE it shipped). That says a lot about the team. Thank you Cathy.

The only area for improvement I would say is consistency with the measurements. The pouch says a recommended serving size but the size says scoops. I understand the company has its own scooper but when you see 3/4 cups (pouch) or 4 scoops (site), you'll now have to relly on weigh.

Other than that, great work team!

6 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

No zero calorie sweeteners. Balanced macros.

Rootana offers a nutritious, clean product for those seeking a nutrition shake to supplement their diet. It is challenging to find a nutrition shake without zero calorie sweeteners like stevia, monk fruit, or sucralose. Rootana nutrition shakes were one of the only options I found without artificial ingredients or zero calorie sweeteners. All three flavors (original, vanilla, and chocolate) are wholesome. They are not overly sweet like many other shakes on the market. The oat flavor present in the shakes is very satisfying and delicious. The consistency of the shakes is thick which I do prefer over thin nutrition shakes. I also like the fact that the nutrition shakes are sweetened lightly with coconut sugar. The added sugar per serving is low, so it is very easy to incorporate Rootana daily into my diet. Overall, I am thrilled to have found Rootana nutrition shakes. I have shared them with my sister, and now she is equally as hooked. Finally, their customer service is superb! My orders always ship ASAP and arrive within 2 - 3 business days.

26 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

I am thrilled with Rootana's product

I am thrilled with Rootana's product. It tastes good, is easy to make, can be mixed with fruit for a delicious smoothy. I was having trouble maintaining my weight, but using Rootana has stabilized that.

22 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Amazing protein

Im glad to choose rootana product. Taste amazing,and also the portion of the bags are huge!!! Special thanks to cathy for helping me with my order.

14 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Great product and customer service

Hi, I have been using Rootana as a breakfast meal replacement for over six months. The only flavor I have tried is the dark chocolate, it taste great with no after taste. I have tried many other brands and Rootana is by far the best tasting in my opinion. This product has all real ingredients, and no artificial sweetener. I have lost some needed wieght and in my opinion my health has improved since using this product. I do like the subscription that is offered. I save some money and it automatically reorders for me. I did have an issue with my order, which was totally my fault. I contacted customer service and it was quickly taken care of. Cathy contacted me to ensure it was done and make sure everthing was good on my part. That speaks well for a company that has that kind of relations with its customers. In my opinion this company and product are both 5 stars.

31 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Rootana is the Real Deal!

I love Rootana! The taste is rich and silky smooth and there is no nasty after-taste bc there are no artificial sweeteners -- all ingredients are derived from nutritious, real food. So far I have tried the dark choc & the original flavors -- both are outstanding. I use oat milk & add either a half banana or frozen blueberries, which adds calories but fills me up for hours and tastes SO GOOD! A big bag is approx. half the price of Ka'Chava, and I think tastes much better -- based on other products in the market, I know I am getting a fair deal. Customer service is very responsive and accommodating; I made a change to my subscription (yes after one bag a went on a monthly subscription!) and they responded promptly and accepted my change without hassle. Trust me: Rootana is the real deal!

1 juin 2023
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus