PC ordered just before bank holiday and received well packaged just after bank holiday, excellent service. PC connected to smart hub and synced to old windows 10 PC and within 30minutes was up and ru... Voir plus
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Bought a refurbished mini PC to replace an old one that died. The process was so straightforward with great communication along the way. Delivery was very quick and it arrived very well packaged. Setu... Voir plus
L'entreprise a répondu
I have bought two PCs from RootRefurb over the last few months. The machines are doing fine and the descriptions matches what arrived. Delivery was prompt. Minor niggles with both such as a dented... Voir plus
Sadly the PC I ordered was faulty. Initially it booted up and I loaded my personal files. On rebooting it failed to boot up. I reported it and sent it back with no difficulty ( plus points here).... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Root Refurb is a trusted UK-based company specialising in high-quality refurbished IT products. We offer a wide range of devices, including refurbished laptops, desktop PCs, TFT monitors, all-in-one systems, and essential accessories. Each product is carefully tested, cleaned, and certified to deliver reliable performance at a fraction of the cost of new equipment. Our mission is to provide affordable tech solutions for individuals, businesses, and organisations across the UK while supporting sustainability through the reuse of IT equipment. By choosing Root Refurb, customers not only save money but also contribute to reducing electronic waste and protecting the environment. We pride ourselves on offering refurbished laptops UK buyers can trust—ideal for home, office, education, or gaming. Our refurbished desktop PCs and refurbished monitors are hand-picked to ensure excellent condition and long-term use. With competitive pricing, fast UK delivery, and responsive customer service, Root Refurb stands out as a reliable source for refurbished electronics. Whether you’re upgrading your office with bulk IT equipment or simply looking for a dependable laptop, Root Refurb provides the perfect balance of performance, quality, and value. Shop with confidence and experience the benefits of affordable, sustainable technology.
Coordonnées de contact
Unit 4, St Elisabeth Industrial Park, Grey St, Denton, Manchester M34 3RU, M34 3RU, Manchester, United Kingdom, Royaume-Uni
- +44 (0) 800 756 6660
- info@rootcommunication.co.uk
- rootrefurb.co.uk
4,6
Excellent
32 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
PC I ordered was faulty - and returned with same fault.
Sadly the PC I ordered was faulty. Initially it booted up and I loaded my personal files. On rebooting it failed to boot up. I reported it and sent it back with no difficulty ( plus points here). However it was then returned to me with exactly the same problem. The machine booted up once, all seemed OK then next time I restarted, "Hard Drive can't be found" - some sort of boot up problem.
I wasted several hours trying to sort the issues out. Returned it again and asked for a full refund. To their credit the refund was issued very quickly with a very polite apology. Really the only good part of my experience was Customer Service - thank you Jack Williams.
Real shame - I really wanted the problem resolved but sending it back to me with the same fault made me lose all confidence in the company.
10 novembre 2025
Avis spontané
Réponse de Rootrefurb
Thank you for sharing your experience, and I’m truly sorry for the issues you faced with the PC. I’m glad we could provide a quick refund and assist you along the way. We appreciate your honest feedback and will use it to improve our service.
Great experience
Great experience! The PC arrived in excellent condition, exactly as described. Fast delivery and amazing value for money. Highly recommended!
18 novembre 2025
Avis spontané
Rootrefurb customer service
Rootrefurb is a great company to buy from; the staff are very helpful and knowledgeable. I will certainly buy from them again. And the laptop I bought from them is excellent.
10 octobre 2025
Laptop works perfectly
Laptop works perfectly, very happy with the product and service
30 septembre 2025
Amazing
Amazing, i just received my parcel yesterday. The quality and the price of my device was perfect. 👏
2 octobre 2025
Avis spontané
Just bought a laptop and its amazing i’m thoroughly impressed. The entire process from order to delivery has been smooth. The device is in excellent condition although i didn’t expected this much.
Definitely shop again, No time for this stuff but compelled to write a review!
26 septembre 2025
Avis spontané
Bought high end PC at very good price
Bought high end PC at very good price. It’s working really work. Highly recommended
23 août 2025
Avis spontané
This is great tech company with great…
This is great tech company with great customer service. Spot on
29 août 2025
Avis spontané
Root Refurb Review
10 days ago, I bought a laptop from Root Refurb at a very competitive price.
When I had received the laptop, it worked well and gave me no problems whatsoever. But after a few days, I decided o had changed my mind and returned the laptop. Refund was very swift and I felt happy to be buying from them. Really recommend to anyone!!
26 août 2025
Avis spontané
Réponse de Rootrefurb
Thank you for your kind words! We’re glad you found our service smooth and hassle-free, and we appreciate your recommendation. We look forward to serving you again in the future!"
We bought laptop from them really happy…
We bought laptop from them really happy with my purchase works really as mentioned. Highly recommended
19 août 2025
Avis spontané
Réponse de Rootrefurb
Thank you for your recommendation! We’re glad to hear you’re happy with your laptop and your experience with us.
great experience
great experience,
bought a laptop from them it was very nice same as described excellent condition... works perfect...
definitely recommended!!!!! Great Buy
11 juillet 2025
Avis spontané
Réponse de Rootrefurb
Thanks for your great feedback! We’re so pleased the laptop met your expectations and that you’re enjoying it. Your recommendation means a lot!
I bought a gaming PC from them which…
I bought a gaming PC from them which was in perfect condition and low price. Highly recommend them.
1 mai 2025
Avis spontané
Réponse de Rootrefurb
Thank you for your review! We’re glad you’re enjoying your gaming PC and appreciate your recommendation.
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