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Rosaholics Avis 903

TrustScore 3.5 sur 5

3,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Everything was done very professionally. Process was super easy. They delivered my roses when i needed them delivered. And the whole process was transparent. You can track your order as they let you... Voir plus

Noté 5 sur 5 étoiles

These flowers were absolutely gorgeous. I’ve never had a rose that has the little ripple at the end of the petal. They came in a long box and then inside that one was another small box that p... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Found the perfect flowers for a birthday gift & ordered to be delivered a certain day. Mind you I ordered them over a week in advance to ensure they made it. This is the first flower delivery I’ve eve... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have lost count on how many times that I have ordered from you guys. All I have to say is that you have Exceeded above and beyond 1000% every single time. Very refreshing and rare to see consistenc... Voir plus

À propos de l'entreprise

  1. Livraison de fleurs

À propos de Rosaholics

Écrit par l'entreprise

Our Story

Flowers are the best creation of nature, and they give us wonder and pleasant emotions. The Rosaholics dates back to the early 2000s. The love for flowers and the desire to spread such beauty influenced the creation of the brand. It all started with unique greenhouses at a height where the best conditions are available. Sunlight and a piece of invested soul and strength helped to start the work. Growing the best roses allowed us to develop and go beyond the gift of beauty.

The family farm has been growing ecological flowers for many years. This approach guarantees the quality and freshness of roses. We care about each of our clients, so the quality of our flowers is premium. Before your order, the flowers start to be assembled. Professional florists put their hearts and souls into each arrangement to make it unsurpassed. We deliver flowers of incredible beauty and freshness to 87 countries.

Listing of unique features of products and services.

We are committed to maintaining our customer service and preserving the quality of our flowers. Rosaholics are proud of the beautiful customer testimonial and try to improve your experience in choosing flowers. When you select us, you are choosing high-quality flowers and their exceptional quality and freshness.
  • Each of our flowers is of exceptional quality to give you the best emotions. Its charming look and smell will provide you with pleasant emotions for a long time.
  • When choosing flowers and roses, you can pay attention to stunning arrangements. Each of them has a timeless and fabulous look. Florists do their best to create not just a composition but a work of art.
  • We provide personalized bouquet services. We can help bring your floral visions to life. Using the best roses, we will create an absolute miracle for you and give you an unrivaled experience.
  • In addition to beautiful and perfect flowers, we use seasonal flowers and roses. This approach allows you to enjoy fresh, seasonal, and beautiful arrangements.
  • We use only biodegradable or eco-friendly packaging. We always care about the comfort of our customers and the environment.
  • We also take care of the environment through environmentally friendly delivery. We strive to deliver high-quality, fresh flowers on time to a location convenient for you.
  • How We Ensure Quality

    To ensure that you receive superior quality and freshness, we take great care of the flowers. Testimonial Rosaholics show that we are doing everything right and moving in the right direction.
  • Growing ecological flowers in ideal conditions under control guarantees their premium quality and freshness.
  • We carefully check the quality of each flower. Quality control of flowers is a priority for us so that you get only the best.
  • We cooperate only with professional florists with experience. We are confident in each composition and quality of each bouquet of the best roses.
  • Monitoring the constant care of flowers is mandatory. Continuous processing and care guarantee the quality and beautiful appearance of the roses.
  • Environmentally friendly packaging allows you to get the perfect arrangement.

  • Coordonnées de contact

    3,7

    Moyen

    TrustScore 3.5 sur 5

    903 avis

    5 étoiles
    4 étoiles
    3 étoiles
    2 étoiles
    1 étoile

    A répondu à 100 % de ses avis négatifs

    Répond généralement dans un délai d'une semaine

    Comment cette entreprise utilise Trustpilot

    Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

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    Noté 5 sur 5 étoiles

    Sent an order of 3 dozen roses for…

    Sent an order of 3 dozen roses for Valentine’s Day to my wife and wow she loved them, definitely will order from them again. Great flowers and they opened up nicely das after.

    14 février 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Eduardo,
    Happy to hear the flowers were well received.
    Thanks for trusting us with your gift.
    Best,
    Logan

    Noté 5 sur 5 étoiles

    Flowers arrived very fresh

    Flowers arrived very fresh. They lasted two weeks looking gorgeous. Their personalized approach is very warm and welcomed. They won me as permanent customer.

    19 février 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Kiomara,
    Great to hear the bouquet made a good impression, as well as our service.
    Thanks for sharing your experience with us. We look forward to being part of many more special moments with you.
    Warmly,
    Logan

    Noté 5 sur 5 étoiles

    Beautifully black roses.

    Beautifully black roses.
    Super fast shipping.
    Perfect gift.

    10 février 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Brian,
    So nice to hear the roses arrived just as expected. Hope they made the occasion even more special.
    Best,
    Logan

    Noté 5 sur 5 étoiles

    The roses were absolutely stunning!!

    The roses were absolutely stunning, green and white, and the service and care for being in time and on time was amazing.

    13 février 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Rajal,
    Great to hear everything turned out just as expected! The colors must have added a beautiful touch to the occasion.
    Cheers
    Logan

    Noté 5 sur 5 étoiles

    Unique flowers

    The flowers were delivered on time, they were unique and special and they lasted a considerable amount of time. I would definitely use them again, very happy and very satisfied

    14 février 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Tim,
    Thank you for taking the time to share this. It’s great to hear the roses arrived right on schedule and that you enjoyed how unique they were. Knowing they lasted well and that you’d choose us again truly means a lot.
    We appreciate your support!
    Kind regards
    Logan

    Noté 5 sur 5 étoiles

    Absolutely hands down the BEST I have…

    Absolutely hands down the BEST I have ever used to send flowers! 100% smoothest process I have done!

    9 février 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Wesley,
    Thank you so much for sharing this! We’re really happy to hear everything went smoothly and that the experience stood out for you. It means a lot that you chose us to send your flowers, and we hope to be part of many more of your future gifts.
    Warmly
    Logan

    Noté 1 sur 5 étoiles

    BUYER BEWARE : Deceptive Marketing and Little to No Customer Service

    Buyer Beware.

    I ordered what was clearly advertised as Vintage Peonies, but what was delivered were pink roses. When I contacted Rosaholics about the mistake, their response was that their “peony-style blooms feature the Peonikiss flower, a variety that behaves more like a peony than a traditional rose.”

    That explanation raised concerns for me, so I went back and carefully reread the full product description for the bouquet I ordered. Throughout the description it repeatedly refers to the flowers as peonies and even describes the arrangement as a “peony bouquet.” At no point does the listing clearly state that the flowers are actually roses designed to resemble peonies.

    To get a neutral analysis, I even ran the entire description through an AI tool and asked it whether a typical customer would believe they were purchasing peonies or roses. The conclusion was that a reasonable customer would believe they are purchasing peonies, and that the description is misleading because it repeatedly states “peonies” and “peony bouquet” without clearly explaining that the flowers are actually roses that merely resemble peonies.

    I reached out to the company multiple times asking them to correct the order or make the situation right. Unfortunately, after my requests, they stopped responding altogether.

    5 mars 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Arthur,
    Thank you for taking the time to share your feedback. We’re sorry to hear that the product did not meet your expectations.
    We would like to clarify that the information about the blooms received is disclosed in the product description. Our team also responded to your inquiry with this information to help explain the variety included in the arrangement.
    We understand how important clarity is when choosing flowers, and we truly appreciate your comments as they help us continue to improve.
    Sincerely
    Logan

    Noté 5 sur 5 étoiles

    I seen this company (rosaholics ) on a…

    I seen this company (rosaholics ) on a ad on my phone so I gave it a try at first I receive the item I ordered the was a little durpee leaves falling off etc I text them n letting them know the problem they were quickly to resolve. They sent me order again n it was 200%better perfect love the flowers n the company thank you very much 😊

    25 février 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Marvin,
    Thank you for giving us a try and for sharing your experience.
    We’re sorry the first bouquet didn’t arrive the way it should have, but we’re happy we could make it right for you. It means a lot to hear that the replacement met your expectations.
    Enjoy the roses, and thanks again for the kind words.
    Warmly
    Logan

    Noté 1 sur 5 étoiles

    The roses I received were only the size of my thumb

    The roses I received were only the size of my thumb. It ruined my Valentine's day and made me look like a fool. I can't believe these people are still in business

    14 février 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Chris,
    Thank you for sharing your thoughts.
    We understand how much size and presentation matter. After looking into your order, we confirmed that the roses shipped were the exact stem length and variety selected at checkout, consistent with the details listed on the product page. There was no substitution or change from what was described online.
    We’re sorry that the bouquet didn’t match what you had pictured in your mind.
    Warm regards
    Logan

    Noté 1 sur 5 étoiles

    What was the point of ordering it when…

    What was the point of ordering it when I did if it wasn’t to arrive on time? Why is shipping so expensive. Ridiculous. Won’t be using again.

    27 février 2026
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Maxx,
    Thank you for your review.
    We understand how important timely delivery is, especially when an order is placed for a specific occasion. Shipping costs reflect carrier rates.
    To properly review and provide assistance for your order, please reach out to hello@rosaholics.com.
    Sincerely
    Logan

    Noté 5 sur 5 étoiles

    My Go To For Roses

    Rosaholics was new to me last year and since then I have purchased multiple orders with them. Why you may ask, well place an order and find out. They continue to be consistent with their products and delivery. Their customer service respond in a timely manner to issues you may have (if any), and they last a long time. I will continue to order from them.

    2 mars 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Mike,
    It means a lot to hear that we’ve earned a place in your go-to list over time. The fact that you’ve come back for multiple orders says more than anything we could write ourselves. We’re grateful for your continued trust and really appreciate you taking the time to share this.
    Best
    Logan

    Noté 5 sur 5 étoiles

    Extremely helpful customer service

    Extremely helpful customer service, and stunning product

    27 février 2026
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Randall,
    Thank you for your kind words. It means a lot to hear that both our customer service and our roses made a positive impression. We truly appreciate you taking the time to share your experience and hope to serve you again in the future.
    Kind regards
    Logan

    Noté 5 sur 5 étoiles

    Decided to do a biweekly rose…

    Decided to do a biweekly rose subscription for my partner and she absolutely loves them. Says they are truly gorgeous!

    27 février 2026
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Brittney,
    Thank you for choosing our biweekly subscription; that sounds like a wonderful surprise for your partner.
    We’re happy to hear the roses are being enjoyed and that they’re bringing a little extra beauty to your home every couple of weeks.
    Cheers
    Logan

    Noté 1 sur 5 étoiles

    Alwats canceling order even if I didn’t…

    Alwats canceling order even if I didn’t ask for refund

    27 février 2026
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Jurel,
    Thank you for your comment.
    Orders are not canceled without a valid reason, and any cancellation is typically linked to payment authorization issues or security verification protocols.
    Based on our internal review, this case was flagged due to inconsistencies in the order information.
    Best
    Logan

    Noté 5 sur 5 étoiles
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Timia,
    Thank you for sharing that! We truly appreciate your continued support and are happy to hear that your experiences with us have been consistently positive. We look forward to sending many more beautiful roses your way. 🌹
    Warmly
    Logan

    Noté 1 sur 5 étoiles

    Worst Company for Customer Service

    Worst Company for Customer Service. I ordered flowers to arrive on a certain date for a special occasion paying the extra fee. I received an email informing me my flowers would arrive 2 days after the date I requested. I emailed Rosaholics and received one email claiming delays etc also an email from Valeria, client experience, who informed she would personally monitor my delivery. The flowers arrived 2 days late which were squashed and left at the top of our driveway. I have made numerous attempts to email Rosaholics and Valeria again with no response. It is also to be noted they won’t allow negative reviews on their website as I have made several attempts to leave on with it being sent to review and never appearing. Th one that made me laugh was I placed another negative comment on their Facebook page and I have since been blocked. DO NOT BUY FROM THIS COMPANY YOU WILL REGRET IT.

    14 février 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Robert,
    Thank you for taking the time to share your perspective.
    We understand how important it is for flowers to arrive on a specific date. While we'd have loved to deliver as scheduled, delivery timing sometimes remains subject to carrier routing and/or unforeseen weather/transit delays. Notification of the delay was provided, and your case was actively monitored once it was brought to our attention.
    Regarding placement at the driveway, carriers are authorized to leave packages in a safe location at the delivery address when no specific instructions are provided. This is part of their standard release process.
    We also want to clarify that reviews submitted to our website or social media platforms are moderated for verification purposes to ensure they correspond to confirmed orders and comply with platform guidelines.
    We regret that this experience did not meet your expectations and hope to have the opportunity to provide you with a much better one in the future.
    Warm regards,
    Logan

    Noté 1 sur 5 étoiles

    29% of their reviews are one star.

    29% of their reviews are one star. They have terrible customer service. Pay a few dollars more to get what you are expecting. Never again!

    9 février 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Charlie,
    We appreciate you taking the time to leave a review.
    We understand that not every experience meets expectations, and we continuously evaluate our processes, products, and support to improve where needed. Each concern brought to our attention is reviewed carefully and addressed based on the details of the case.
    We’re sorry to hear that your experience led you to feel this way.
    Sincerely
    Logan

    Noté 5 sur 5 étoiles

    These were the best flowers I have ever Received

    These were the best flowers I have ever received. They also lasted the longest. Almost two weeks and they still looked great. Will definitely buy again. Thanks for putting a huge smile on my face and an even bigger one on my wife's.

    Brian

    13 février 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Brian,
    Thank you for your kind words!
    It means a lot to know the roses not only made a strong first impression but continued looking beautiful for nearly two weeks. Longevity and presentation are both incredibly important to us, so hearing that they delivered on both truly matters.
    We appreciate you choosing us for such a meaningful gesture and look forward to being part of your next special moment.
    Cheers!
    Logan

    Noté 1 sur 5 étoiles

    Ordered a Bellini Blossom

    Ordered a Bellini Blossom for my fiancé on Valentines Day. Roses came in smashed and many of them had the blooms snapped off. The card was very cheap and was also bent. Now I am struggling with their customer service to get reimbursed. Buyer Beware

    14 février 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Matt,
    Thank you for sharing your comments.
    We’re sorry to hear that the presentation upon arrival did not meet your expectations.
    Your case was carefully reviewed based on the photos and details provided, and a response was issued accordingly. We remain committed to evaluating each concern thoroughly and in line with our quality standards.
    Sincerely
    Logan

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