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Rosaholics Avis 903

TrustScore 3.5 sur 5

3,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Everything was done very professionally. Process was super easy. They delivered my roses when i needed them delivered. And the whole process was transparent. You can track your order as they let you... Voir plus

Noté 5 sur 5 étoiles

These flowers were absolutely gorgeous. I’ve never had a rose that has the little ripple at the end of the petal. They came in a long box and then inside that one was another small box that p... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Found the perfect flowers for a birthday gift & ordered to be delivered a certain day. Mind you I ordered them over a week in advance to ensure they made it. This is the first flower delivery I’ve eve... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have lost count on how many times that I have ordered from you guys. All I have to say is that you have Exceeded above and beyond 1000% every single time. Very refreshing and rare to see consistenc... Voir plus

À propos de l'entreprise

  1. Livraison de fleurs

À propos de Rosaholics

Écrit par l'entreprise

Our Story

Flowers are the best creation of nature, and they give us wonder and pleasant emotions. The Rosaholics dates back to the early 2000s. The love for flowers and the desire to spread such beauty influenced the creation of the brand. It all started with unique greenhouses at a height where the best conditions are available. Sunlight and a piece of invested soul and strength helped to start the work. Growing the best roses allowed us to develop and go beyond the gift of beauty.

The family farm has been growing ecological flowers for many years. This approach guarantees the quality and freshness of roses. We care about each of our clients, so the quality of our flowers is premium. Before your order, the flowers start to be assembled. Professional florists put their hearts and souls into each arrangement to make it unsurpassed. We deliver flowers of incredible beauty and freshness to 87 countries.

Listing of unique features of products and services.

We are committed to maintaining our customer service and preserving the quality of our flowers. Rosaholics are proud of the beautiful customer testimonial and try to improve your experience in choosing flowers. When you select us, you are choosing high-quality flowers and their exceptional quality and freshness.
  • Each of our flowers is of exceptional quality to give you the best emotions. Its charming look and smell will provide you with pleasant emotions for a long time.
  • When choosing flowers and roses, you can pay attention to stunning arrangements. Each of them has a timeless and fabulous look. Florists do their best to create not just a composition but a work of art.
  • We provide personalized bouquet services. We can help bring your floral visions to life. Using the best roses, we will create an absolute miracle for you and give you an unrivaled experience.
  • In addition to beautiful and perfect flowers, we use seasonal flowers and roses. This approach allows you to enjoy fresh, seasonal, and beautiful arrangements.
  • We use only biodegradable or eco-friendly packaging. We always care about the comfort of our customers and the environment.
  • We also take care of the environment through environmentally friendly delivery. We strive to deliver high-quality, fresh flowers on time to a location convenient for you.
  • How We Ensure Quality

    To ensure that you receive superior quality and freshness, we take great care of the flowers. Testimonial Rosaholics show that we are doing everything right and moving in the right direction.
  • Growing ecological flowers in ideal conditions under control guarantees their premium quality and freshness.
  • We carefully check the quality of each flower. Quality control of flowers is a priority for us so that you get only the best.
  • We cooperate only with professional florists with experience. We are confident in each composition and quality of each bouquet of the best roses.
  • Monitoring the constant care of flowers is mandatory. Continuous processing and care guarantee the quality and beautiful appearance of the roses.
  • Environmentally friendly packaging allows you to get the perfect arrangement.

  • Coordonnées de contact

    3,7

    Moyen

    TrustScore 3.5 sur 5

    903 avis

    5 étoiles
    4 étoiles
    3 étoiles
    2 étoiles
    1 étoile

    A répondu à 100 % de ses avis négatifs

    Répond généralement dans un délai d'une semaine

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    Noté 1 sur 5 étoiles

    Not satisfactory

    The color of the roses look decent. Some of the die is so thick that when it dried it deformed the petals of the flower. It says they take white flowers and use a die to get the proper color. They didnt use a white rose and they did a horrible job coloring these flowers.

    13 février 2026
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Marcus,
    Thank you for your feedback.
    We’re sorry to hear the roses did not meet your expectations. Our tinted varieties go through a specialized coloring process, and presentation can vary slightly as the petals absorb and dry. That said, we take concerns like this seriously.
    Please contact our support team with your order details and photos so we can review the matter and assist you further.
    Kind regards
    Logan

    Noté 1 sur 5 étoiles

    False advertising… a rose is not a peony!!

    I hardly ever write reviews on companies but this time I just felt like I was no being heard. I tried to write a review on their website but for some reason anything other than 5 stars isn’t posted. So I guess a 3rd party platform is as good as it gets for an honest review.

    They falsely advertised and sell roses instead of what they call peonies.
    My husband purchased me “vintage peonies” for Valentine’s Day expecting just that peonies. Well, I opened the box of 3 dozen pink roses. I’m highly allergic to roses and knew this was a mistake. Well, no apparently this company talks about how peonies are fragrant and history and meaning of the peony but then sandwiched in this description there’s 2 words “rose style” and “bud that is like a peony” then more about actual peonies.
    Now, they won’t answer any phone calls. Emails are were dismissed with although it’s not as pictured and advertised that’s the product we purchased.
    I cannot stand when someone will not admit to their lies and this company is lying like a sneaky kid who just got caught, and they think a play on words makes them right.

    Worst of all I’m allergic, so these roses are in a pile of green waste now. I would say well it’s in the companies name of course they are roses, but they also sell Sunflowers, Ranunculus, Alstroemerias, not just Roses. Unless there’s some kind of rose sunflower-style BS I have not heard of.

    Just buy local where you can receive real customer service support and not this disappointing mess.

    13 février 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Angelica,
    Thank you for taking the time to share your experience.
    We’re sorry to hear that the product did not meet your expectations. Our “Vintage Peonies” collection features a garden rose variety selected for its peony-like bloom shape and fullness. This is referenced within the product description, though we understand how the overall presentation may have led to a different expectation.
    We also regret to hear about your allergy concern. Product details and responses were provided based on the information available for the item purchased. We appreciate your feedback and will continue reviewing how we communicate product descriptions to ensure greater clarity.
    Sincerely
    Logan

    Noté 1 sur 5 étoiles

    Im extremely disappointed in the way…

    Im extremely disappointed in the way the Rose's came in today. I felt embarrassed that my girlfriend received them while I wasnt home... if I was home I would've just thrown them out and went to another store to buy them before valentine's day...
    Order#178349

    13 février 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Evan,
    Thank you for sharing your feedback regarding your order.
    We understand how important it is for roses to make the right impression, especially on Valentine’s Day, and we’re sorry to hear this experience felt disappointing. After reviewing your case, a resolution was successfully provided.
    We appreciate the opportunity to address the matter.
    Sincerely
    Logan

    Noté 1 sur 5 étoiles

    I ordered a dozen pandora winter purple…

    I ordered a dozen pandora winter purple roses and a vase. I got two dozen red roses and no vase. Even my shipping order confirmed purple roses with vase. Would not recommend. Very unhappy

    13 février 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi William,
    Thank you for taking the time to share your experience.
    We understand how concerning it can be when an order does not match what was expected. Your case was carefully reviewed, and a resolution was provided accordingly.
    While we regret that this situation led to disappointment, we remain committed to handling each concern with careful review.
    Best
    Logan

    Noté 1 sur 5 étoiles

    Never shipped!

    I ordered roses to be delivered to my wife's office on Thursday 2/12. I was trying to do the right thing and get them in advance of the rush. As of 2/13 3PM UPS has not received the shipment. Even if they get them for delivery tomorrow my wife won't be in the office on Saturday.
    They don't answer the phone and only respond to emails. They say they are keeping an eye on this shipment.
    I want my money back!

    13 février 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi John,
    Thank you for sharing your comments. We understand the concern regarding the shipment timing.
    The order was processed within the applicable handling timeframe, and tracking updates are reflected once the package is scanned into the carrier’s system. Your case was reviewed promptly, and a proper resolution was processed the same day your request was received, in accordance with our case queue procedures.
    All matters are handled carefully and in line with our shipping terms.
    Kind regards
    Logan

    Noté 1 sur 5 étoiles

    They shipped them on the wrong day…

    They shipped them on the wrong day ruing the surprise given I wasn’t even there to see my wife receive them since I wasn’t expecting them and once I come home I see that the roses are half way dead smh

    12 février 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Jonathan,
    Thank you for sharing your experience.
    We recognize how disappointing this situation must have felt, especially when a surprise is involved.
    After your concern was received, we reached out to continue the review and provide assistance, but we did not hear back to move forward with the next steps. Each case is handled carefully, and we remain attentive to resolving matters when the necessary follow-up is completed.
    Warm regards
    Logan

    Noté 1 sur 5 étoiles

    Ordered 12 received 9

    Arrived and there were only 9 roses when I ordered 11.

    11 février 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Zachary
    Thank you for sharing your feedback.
    We understand your concern regarding the stem count. All of our bouquets are prepared following standardized farm procedures, and our bunches are packed in fixed quantities that do not allow fewer than 12 stems per bundle. For this reason, an order would not be processed with 9 roses.
    We take accuracy seriously and are confident in the packing standards followed for this arrangement.
    Sincerely
    Logan

    Noté 1 sur 5 étoiles

    Rosaholics is a joke don't waste your money

    Do not buy from this company. I ordered 3 dozen of roses and only received 2 dozen. The next morning the flowers are already dieing and wilting. It hasn't been 24 hours.

    11 février 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Darren,
    Thank you for your feedback.
    We’re sorry for the concern this caused. After reviewing the matter, a proper resolution was processed in accordance with your request. We remain committed to addressing any issues brought to our attention and ensuring each case is handled thoroughly.
    Best regards
    Logan

    Noté 2 sur 5 étoiles

    Just buy local

    Just buy local. Roses were dried out and falling apart by the time I received them. They also look like someone spray painted them instead of dyeing them. They really do look sad for the money I spent.

    11 février 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Steve,
    Thank you for sharing your feedback.
    We’re sorry to hear that the roses did not meet your expectations upon arrival. Our flowers are shipped fresh and may require proper hydration and trimming after delivery to fully open and recover from transit. Regarding specialty-colored roses, certain varieties are carefully dyed to achieve their distinctive appearance.
    We take quality concerns seriously and remain available to review any further information.
    Best
    Logan

    Noté 2 sur 5 étoiles

    A Rose by Any Other Name… Is Still a Rose

    The flowers are beautiful, and they arrived on time with the card. No complaints there.

    However, I ordered "Vintage Peony" expecting peonies. What I received were roses. Specifically, a rose cultivar called Peonikiss that Rosaholics markets across multiple products under peony-branded names. The listing title says "Vintage Peony." The product photos show de-thorned roses, removing the one visual giveaway that would immediately tell a customer these aren't peonies. The description discusses peonies at length. A section header reads "Bouquet of vintage peonies for a special occasion." The word "Peonikiss" is buried deep in the copy and never identified as a rose variety.

    When I contacted them, they pointed to a single sentence in the description as adequate disclosure and said the listing was designed to "set the right expectations." It isn't. The entire page, from the title to the de-thorned photos to the copy, is structured so a reasonable customer believes they're buying peonies. Then the roses arrive with thorns, and the illusion falls apart. Their own on-site reviewers confirm the confusion: two people praise receiving "peonies" out of season, and Rosaholics replied without correcting them.

    I'm not the only one. Other customers who ordered different "Peony" products from Rosaholics report the same issue, including receiving flowers with thorns, which peonies don't have. Calling a rose a peony, de-thorning it for the photo, and then pointing to fine print when questioned isn't transparency; it's the appearance of transparency. Sort of the same trick.

    The roses themselves are genuinely lovely. But if I wanted roses, I would've ordered roses. I'd suggest Rosaholics rename these products honestly, or customers should know what they're actually paying for.

    11 février 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Brady,
    Thank you for your detailed feedback and for noting the quality and timely delivery of the flowers.
    We’re sorry to hear that the product did not meet your expectations. Our “Vintage Peony” collection features Peonikiss roses, a rose variety selected for its peony-like shape and garden-style bloom. The product description is intended to clarify this; however, we understand how the presentation may have caused confusion.
    We appreciate your comments and will take them into consideration as we continue reviewing how our products are described to ensure clarity for our customers.
    Warm regards
    Logan

    Noté 1 sur 5 étoiles

    Do not use this company they screw you…

    Do not use this company they screw you over on the delivery.
    I order flowers from them on 1/28 for Valentine's Day for my wife. That's plenty of time ahead of time to be delivered on 2/14
    Order was confirmed for 2/14.
    These schmucks tell me on 2/9 your flowers will arrive on 2/11. There customer service is God awful and couldn't careless.

    11 février 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Russell,
    Thank you for taking the time to share your experience.
    We understand how important it is for a Valentine’s Day delivery to arrive on the expected date, and we regret that the timing did not align with your plans.
    We recognize how this may have impacted your surprise and appreciate your feedback, as it helps us continue evaluating and improving our processes.
    Kind regards
    Logan

    Noté 1 sur 5 étoiles

    This company is disgusting

    This company is disgusting. They will not respond to you if there’s an issue with the delivery. I have mailed them several times and they told me it was out for delivery which was a complete lie. I contacted ups and they said they did not provide a comercial invoice with the package. So now my flowers are just sitting in Miami with no resolve. DONT BIY FROM THEM. YOU WILL NOT HER YOUR FLOWERS ON TIME AND THEY WILL ACT LIKE YOUR NOT EMAILING THEM. I am truly disgusted and will be exposing them on TikTok

    10 février 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Deja,
    We’re sorry to hear about your concerns and understand how stressful delivery situations can feel.
    According to the carrier’s tracking records, the order was successfully delivered within the applicable transit timeframe. Once a shipment is in transit, delivery timing is subject to the carrier’s logistics process and standard transit terms.
    We remain available to review any specific questions regarding the order details and appreciate the opportunity to clarify the situation.
    Sincerely
    Jean

    Noté 1 sur 5 étoiles

    Please...just save yourself the trouble.

    LEARN FROM MY MISTAKES!

    Company uses shady business practices and charges you 20% for a cancellation and HOUR after an accidental order was completed. While this is technically tucked away their "Site Terms", this is genuinely a bad business tactic designed to entrap and milk customers for money. As soon as you hit the pay button, they are guaranteed money whether they mess up or not. They also make it unnecessarily difficult to cancel an order - no online cancellations and their phone number tells you they "aren't taking calls at this time." Email seems the only way to get things done with this company. They are quick to jump on every chance to make a buck but when it comes to their customers, they really don't seem to care. Profit-centered company with no moral compass. Buyer BEWARE.

    8 février 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Jacob,
    Thank you for sharing your feedback.
    We’re sorry to hear that your experience did not meet your expectations. Our cancellation policy, including applicable fees once an order enters processing, is outlined in our Site Terms and presented during checkout for review prior to completing a purchase. Because our orders move quickly into production to meet scheduled delivery dates, modifications or cancellations may be limited once confirmed.
    We understand that this can be frustrating, and we are always working to improve both our communication and support accessibility. We appreciate your feedback and the opportunity to continue improving our service.
    Warm regards
    Jean

    Noté 1 sur 5 étoiles

    Worst of the worst

    Worst of the worst.
    I never leave reviews but can’t see how this company is still in business. First order was incorrect and company blamed me for that instead of trying to make right. So tried to cancel a second order Id placed, but was told couldn’t cancel even though it wasn’t to be delivered for 7 days.

    3 février 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Ben,
    Thank you for sharing your experience. We’re sorry to hear about the frustration this caused, as we understand how important it is for orders to feel accurate and flexible.

    All of our roses are farm-fresh and processed on a timed schedule to support on-time delivery. Once an order enters the preparation queue, which can include administrative review, harvesting, packaging, and logistics coordination, it can no longer be canceled, even if the delivery date is several days out. This process is outlined in our terms and helps ensure quality and timely arrival for every order.

    Regarding the first order, we always review each case carefully and base our findings on the order details selected during checkout. Our intention is never to place blame, but to explain what occurred and provide clarity based on the information provided at purchase.

    We appreciate you taking the time to leave feedback, as it helps us continue improving communication and transparency for future customers.

    Warmly
    Jean

    Noté 2 sur 5 étoiles

    Charged for special delivery that was late

    I paid extra for flowers to be delivered on a specific date. Flowers were late due to transport issues - I asked for refund of delivery fee and that was denied. Instead I was offered a 10% discount which I will not be using since I won't be ordering from this company again. Delivery issues happen but the failure to address them fairly is not acceptable. Other flower companies will refund charge AT A MINIMUM.

    5 février 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Ashley,
    Thank you for sharing your feedback. We’re sorry for the frustration this caused, as we understand how important on-time delivery is, particularly for special occasions.
    According to the carrier’s tracking, the order was delivered within the delivery window, and a detailed explanation regarding the transportation delay was provided. While we regret that the resolution offered did not meet your expectations, we truly appreciate you taking the time to share your experience, as it helps us continue improving our service.
    All the best,
    Jean

    Noté 5 sur 5 étoiles

    Beautiful roses and great service

    Beautiful roses and great service! Thank you!

    31 janvier 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Miguelina,
    Thank you so much for the feedback! It means a lot to know the roses and service met your expectations. We appreciate you choosing us!
    Warm regards
    Jean

    Noté 5 sur 5 étoiles

    My go to for special occasions!

    31 janvier 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Naomi,
    Thank you for making us your go-to for special occasions! We appreciate your trust and look forward to helping you celebrate many more moments!
    Sincerely
    Jean

    Noté 5 sur 5 étoiles

    Order site easy to use

    Order site easy to use , great offers , waiting on my timely order for V-Day !

    30 janvier 2026
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Eddie,
    Thank you for your warm review!
    Your Valentine’s order is being prepared, and we can’t wait for it to make a positive impact.
    Best
    Jean

    Noté 5 sur 5 étoiles

    Making someone Happy

    Saw these beautiful blue roses on a website knew my sister loved the color blue. She is bedridden so i sent
    them to her a few days ago when she got them it made her day. They are just like the one's that were on the site
    Rosaholics.com Thank you so much for making her so happy. Got a call she passed away unexpectedly last night so I’m so greatfully that she got to see these flowers She was so excited to see Blue Roses

    28 janvier 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Linda,
    Thank you so much for sharing this with us. Knowing the blue roses brought a smile to your sister and brightened her day truly means a lot to our team. We’re honored to be part of such a meaningful moment, and we appreciate you choosing Rosaholics to send something special her way.
    Warmly
    Jean

    Noté 5 sur 5 étoiles

    Just Amazing.

    Just Amazing.

    24 janvier 2026
    Avis spontané
    Logo de Rosaholics

    Réponse de Rosaholics

    Hi Ana,
    Thank you for your kind words!
    We hope to share more amazing roses for amazing moments soon!
    Best
    Jean

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