RotoSpa Avis 

We had some inflatable hot tubs before and choose Rotospa due to the good reviews and the fact is was a permanent spa that was still portable and also as it was round and would fit nicely in our garden.

I purchased via Sutton Spas. Bit of a wait due to covid but on delivery day the installation guys were brilliant. I’ve had a couple of small issues which the teams have resolved and it’s been getting constant use the last 7 or so weeks. Really great spa and great team behind it.

Do expect the shell of the spa to be unique. They are roto moulded and do have small lumps and pitted plastic in places and the floor rises when filed with water and heated. This is all just character of the spa. I have the Quattro spa and great size, features and love getting out there in the cold nights.

Very pleased and thanks to RotoSpa.

For the last three years we have enjoyed an inflatable hot tub but decided in May to take the plunge and upgrade to the Duraspa S380 from RotoSpa we could use year-round.
Despite the unavoidable delays due to the Covid-19 pandemic we are thrilled with our new hot tub – and have used it almost daily.
We are pleased to have supported a UK business and manufacturing of a product during such challenging economic conditions.
The delivery and installation by Naz and Steve was perfect, just the right mix of being friendly and efficient. Josie also did a good job of keeping us updated with the progress of our order.
Well worth waiting for – thank you!
Dave & Lucy Procter - Surrey

Excellent product! We love our Spa and had fantastic service from the team from day 1. Very friendly and personal and gave lots of support in how we will get it in our garden! Highly recommend

Love my new hot tub. British build and service excellent. Even after sales service superb.

The instillation was very good and the man who came to do that couldn’t have been more helpful. The instructions that come with the roto spa are very sparse so I’m still not able to work out the timer. I’m disappointed with the overall experience of the spa, position of the jets however following my previous review this has been followed up by Roto Spa and I am getting it sorted.

Excellent service from Sabrina and Josie they did what they said they would, when they said they would. Couldn’t ask for more.
Thank you

Excellent service from sales to delivery and installation the engineer and driver where courteous, explained everything to us. This Product looks good and delivers a first class spa. Would most definitely recommend Rota Spa, nice to know it is a truly British product 5 stars without a doubt Thankyou

We had an issue with our Hot Tub it was making an unusual noise, I rang Rotospa and explained what was happening, I was promptly told that our hot tub was 1 month out of warranty and they would not send anyone out to have a look unless I paid a callout fee, also their engineers were not going to customers houses due to Covid, I explained that there was another way to get our hot tub but they were not willing to walk through our shed and garden, so they would not help me. I was advised to go to another hot tub company to come and have a look and fix which they did within a few days at a cost of £225. We have also had another issue with our hot tub lid. We noticed that the lid was getting very heavy, I rang rotspa to ask for some advice and I was told that the lid had deteriorated and we would need to purchase a new lid at a cost of £350 . We are unable to lift the lid as it is so heavy and hence not been able to use our £5000 hot tub. I have rang rotapsa on many occasions to be met with excuses and very little help. I have also asked for the owners/managers email address so I could email them direct and I was told that I had to just email the sales personnel and they would deal, it has been like hitting my head up a brick wall. We had had our hot tub for 2 and a half years, we paid around £5000 for it and now it is just a decoration in our garden that we cannot use. Our electricity bills have gone up and we have subsequently found out that when the hot tub lid gets heavy it means that it is not working properly and letting all the heat out which in turn meant that the hot tub is working harder to keep the temperature correct hence using more electricity, we have now turned it off and are now longer using it. We have found that the after sales help is none existent and it seems that Rotaspa are more than happy to take your money when purchasing a hot tub but are not interested in helping loyal customers when things go wrong. We have spent over £5000 for a piece of equipment we can no longer use.

Always lovely speak to the team in the office. Quick ordering process. Lead times advised at time of ordering. Keep up the good work guys 👍