set the unit up by the cornfield, didn’t think much at first but the speaker barely got warm even after hours, boars didn’t come back since. haven’t tested for other animals yet, it’s heavier than exp... Voir plus
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Lisez les avis des autres
already used on my kid just now. the storage lid snaps firm, not loose at all even after a week on the counter. can’t find this solid feeling in the usual pharmacy ones.
I bought this cordless car vaccum following an impresisve advertisement on Facebook. Seemed very powerful however it arrived and there is NOT an once of power like on the video. It barely catches basi... Voir plus
L'entreprise a répondu
I bought an item from Rouvenor and it took 2 months to receive it as it was delivered to wrong address by courier. During this time I contacted customer service complaining and was contacted, exp... Voir plus
3,1
Moyen
37 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Boar Finally Gone After First Night
set the unit up by the cornfield, didn’t think much at first but the speaker barely got warm even after hours, boars didn’t come back since. haven’t tested for other animals yet, it’s heavier than expected.
4 avril 2026
Just finished baby's nails, case closes tightly
already used on my kid just now. the storage lid snaps firm, not loose at all even after a week on the counter. can’t find this solid feeling in the usual pharmacy ones.
4 avril 2026
Réponse : Rouvenor
Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@rouvenor.com . This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.
I received the product but I have no…
I received the product but I have no clue how to use it so it’s useless to me.
9 mars 2026
Avis spontané
Purchasing
My order arrived as promised. Plaacing this order is easy to navigate.
7 mars 2026
Avis spontané
The product is a dub
The product is a dub , it's not what y'all advertised it's only some gel in a plastic cup.I want my money back and I'll never tell nobody about y'all products because it was a straight rip-off.I'm very angry and very disappointed and y'all
6 mars 2026
Avis spontané
Réponse : Rouvenor
Dear Customer, thank you for bringing this to our attention.
We sincerely apologize that the product you received is not as advertised and has left you feeling angry and disappointed. This is absolutely not the experience we want you to have, and we take full responsibility for this issue.
Please send your order details to our customer service email address: service@rouvenor.com. Our professional customer service team will prioritize your case and process a full refund for you as quickly as possible.
We hope to correct this mistake and regain your trust.
Happy With The Product
Reasonable delivery time. I really like the product, it works well. Per usual, the instructions are horribly written, but once you figure it out it works very well.
5 mars 2026
Avis spontané
The product i order i was very pleased
The product i order i was very pleased
13 février 2026
Avis spontané
Worst customer service
I ordered pants and accidentally put my wrong address. I have been emailing for 5 days to have thst corrected before the order is shipped. NO REPLY! The silence is deafening. At this stage, I just want my money back.
6 mars 2026
Avis spontané
Réponse : Rouvenor
Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@rouvenor.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Striped Slip-On Sneakers
I was initially disappointed with how the shoes fit, as they didn’t work well with my hammer toe. But since the product itself is decent, I tried my best to adjust to it. After wearing them for a while, they feel okay now. Thank you.
23 février 2026
Amazing Discounts and Super Fast Delivery
The discounts were incredible and the delivery was unbelievably fast. This site has quickly become my favorite for purchasing plant growth enhancers.
23 février 2026
Ordered and paid for 2 on 9/1/26
Ordered and paid for 2 on 9/1/26, still havent received them
9 janvier 2026
Avis spontané
Réponse : Rouvenor
Dear valued customer,
Thank you sincerely for taking the time to share your experience with us. We are very sorry to hear that you were not satisfied with your recent experience, and we understand your disappointment. We are a licensed and registered company, and your trust is the foundation of our business. If you have not received your order, please feel free to send the details to our customer service email: service@rouvenor.com . Our dedicated team will work diligently to resolve the issue within 24 hours. We believe that every problem is an opportunity for improvement, and we look forward to providing you with a better experience.
Received a day earlier than I expected
Received a day earlier than I expected. All along it's travels, I was e-mailed where the parcel was.
2 février 2026
Avis spontané
Ordered a weighted blanket and received…
Ordered a weighted blanket and received a cheap and nasty Chinese plush cover. Just dishonest. Stay away from them.
15 janvier 2026
Avis spontané
Réponse : Rouvenor
Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@rouvenor.com. We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.
L-Shaped Slipcover is straight, and Company refused full refund.
Ordered a slip cover for my sectional sofa... Measured it carefully and spent the extra money for the L-Shaped cover, so it would actually fit my sofa. They sent it quickly, didn't have to wait more than a week or so, but when it arrived, it was all wrong.
First, not L-Shaped-- just long and straight, and frankly, not even long enough to cover the entire sofa, even though the advertisement said it would be a certain length. Second, the photos shows that there is a neatly stitched border, to prevent fraying, I assume. There is no border at all... just raw edges, like you just cut it or tore it from the bolt.
And third, it advertised as "durable" and "pet resistant." What arrived is incredibly soft and thin. about as tough as a cashmere sweater. The entire purpose for this thing was so my beagle didn't gouge my sofa cushions with his nails, but his paws caught on this thing immediately.
I'm sure the product is fine for those who want a long thin lap blanket, but as a sofa slip-cover, this is horrible. Gave them two stars for false advertising but fast shipping and prompt replies to my complaints. Knocked it down another star to just ONE star, because you can't leave a valid review on their website. Instead their site is clogged with hundreds of (what I assume are) fake reviews, mostly 5 stars. I know they're fake because when I try to leave my own review, it only lets me send a photo and my name and a star-rating... No actual written review or space to write one.
EDIT: Eventually, after multiple back-and-forths, Rouvenor agreed to issue me a full refund. I'm grateful for that, and agreed to adjust this review accordingly. Many of their products seem fine, and other customers seem satisfied, so I might consider shopping with them again... but not before I fully review the product that interests me and talking to staff to ensure it matches what I want.
28 janvier 2026
Avis spontané
Réponse : Rouvenor
Dear valued customer, thank you for taking the time to provide us with your valuable feedback.
We sincerely apologize for your unpleasant experience and fully understand your disappointment and dissatisfaction. We highly value your feedback and sincerely hope to have the opportunity to resolve this matter for you.
Please send the details of your situation and relevant information to our customer service email address: service@rouvenor.com . Our professional customer service team will do their best to resolve the issue within 24 hours of receiving your email. We sincerely hope to compensate for the inconvenience this has caused you, and thank you again for your patience and understanding.
We hope to receive your understanding and have the opportunity to provide you with satisfactory service again.
How to waste your money
The couch cover was total garbage.never deal with this company unless u want to waste your money!!!!!!
26 janvier 2026
Avis spontané
Réponse : Rouvenor
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@rouvenor.com , and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
Doesn’t work that great
Doesn’t work that great. When I got my package 2 were damaged.
20 janvier 2026
Avis spontané
Réponse : Rouvenor
Dear Valued Customer,
Thank you very much for taking the time to provide us with your feedback.
We sincerely apologize that your package was damaged during transit, resulting in the product being unusable. We fully understand the inconvenience and disappointment this has caused you. Ensuring that your product arrives in perfect condition is our fundamental responsibility.
Please send your order details and relevant photos to our customer service email address: service@rouvenor.com. Our professional customer service team will prioritize verifying and processing your request within 24 hours of receiving your email and provide you with the best possible solution.
We kindly ask you to give us an opportunity to make amends. We will handle this matter properly until you are completely satisfied. Thank you again for your trust and patience.
It does not clean up any dust in my house, just something to sit on my table
It does not clean up any dust in my house
15 janvier 2026
Avis spontané
Réponse : Rouvenor
Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@rouvenor.com. Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!
I really know what it does...
I really know what it does...
I don't really see it do anything....
19 janvier 2026
Avis spontané
Réponse : Rouvenor
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@rouvenor.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
My order arrived in a reasonable amount…
My order arrived in a reasonable amount of time. So far, they're working great.
23 janvier 2026
Avis spontané
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