Scammers. Ordered a garbi suit jacket and unfortunately it did not arrive and they said it was lost by the DPD courier.They “apologised” and said the refund is being processed but it has been over two... Voir plus
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Bought quite a few products from Royal Eleven, products and packaging are also delivered immaculately. The trainers I’ve bought from them in 2 colours, and I’ve also got various other things such as a... Voir plus
L'entreprise a répondu
Quick delivery on orders, top quality materials and craftsmanship in their items. I’m a cap man and most caps just don’t hit right when it comes to shape but these guys have got it down. Definitely re... Voir plus
L'entreprise a répondu
I first purchased the all black cap from Royle Eleven which fits and looks great. I decided to order the tan cap which came and I wasn’t happy with the fitment. Customer service via Instagram DM made... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are reclaiming the concept of luxury clothing and delivering it to the street
Coordonnées de contact
UNIT 50 MILLMEAD BUSINESS CENTRE, MILLMEAD ROAD, LONDON, Royaume-Uni
- 07957525303
- sales@royleeleven.com
- royleeleven.com
3,9
Bien
122 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Scammers
Scammers. Ordered a garbi suit jacket and unfortunately it did not arrive and they said it was lost by the DPD courier.They “apologised” and said the refund is being processed but it has been over two months. Now there website is gone and I’m not sure if they’ve blocked me instagram or if they’ve deleted thier account.
27 août 2024
Avis spontané
Has a small issue which was instantly…
Has a small issue which was instantly resolved. Great company
2 août 2024
Réponse de Royle Eleven
Hello,
Thank you for the review, we will take onboard your feedback for the future. We can see you have purchased a few caps before however this a new experience on the product. We cannot see you contacted customer service or requested a return/refund on our returns portal so unfortunately not been able to provide you with any assistance.
If you do require assistance please do get in touch.
Royle Eleven
Good customer service !
23 juin 2024
Réponse de Royle Eleven
Thank you for your positive review! We’re glad to hear about your experience and appreciate your support. - Royle Eleven
Réponse de Royle Eleven
Thank you for your positive review. - Royle Eleven
Great quality and well designed clothing line
Quality clothing line, well designed and made. People are easy to speak to.
17 mai 2024
Réponse de Royle Eleven
Your feedback is invaluable to us. Thank you for taking the time to share your positive review. - Royle Eleven
Great communication as always with fast…
Great communication as always with fast delivery. Even on a bank holiday.
Professional personable company with of course class trainers and clothing .
Highly recommended indeed
5 ⭐️ always .
3 mai 2024
Réponse de Royle Eleven
Thank you for your kind words! We’re glad you had a positive experience with us. - Royle Eleven
Réponse de Royle Eleven
Thank you for the 5-star review! We’re thrilled to hear that you had a quality experience with our product. - Royle Eleven
Premium clothing and service
Bought quite a few products from Royal Eleven, products and packaging are also delivered immaculately. The trainers I’ve bought from them in 2 colours, and I’ve also got various other things such as a couple 2 piece co-ord summer outfits and some snap backs, everything has a premium feel! Highly recommend
18 mars 2024
Réponse de Royle Eleven
We are incredibly grateful for your 5-star review. - Royle Eleven
5 star customer service:)
21 mars 2024
Réponse de Royle Eleven
Thank you for your 5-star review. - Royle Eleven
excellent customer service
13 mars 2024
Réponse de Royle Eleven
Thank you for your positive review. We’re committed to delivering excellent service. - Royle Eleven
Great styles
17 mars 2024
Réponse de Royle Eleven
Thank you for your feedback and 5-star review. - Royle Eleven
100% recommend Royle Eleven
Quick delivery on orders, top quality materials and craftsmanship in their items. I’m a cap man and most caps just don’t hit right when it comes to shape but these guys have got it down. Definitely recommend and will be purchasing more garments to add to the growing collection 👍🏼
9 mars 2024
Réponse de Royle Eleven
Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience with our product and service. - Royle Eleven
Outstanding Customer Service
Royal Eleven is a brand I have loved since the start. Their products are always of the highest quality, yet affordable prices. Delivery was again very prompt while the customer service and communication regarding my order was 1st class.
29 février 2024
Great quality of clothes and a great…
Great quality of clothes and a great fit.
Trainers are very comfy.
29 février 2024
Plenty of communication regarding an…
Plenty of communication regarding an order I had to exchange
27 février 2024
My wife ordered me a top for my…
My wife ordered me a top for my birthday which didn’t fit. We returned the garment and was offered a credit note. We requested a refund and told this was fine. It has now been 3 weeks and we are yet to receive the refund. Lots of chasing and promises of returning the money but to no avail.
5 février 2024
Avis spontané
Réponse de Royle Eleven
Thank you for your positive review! We are grateful we could provide you with a great service. Appreciate your support. - Royle Eleven
Don’t order from this company
Don’t order from this company. Quality is poor and the return service is terrible. Over charged to return the goods and over a month later they still haven’t registered the return. Avoid.
23 février 2024
Avis spontané
First Class
As always amazing service and top quality products.
highly recommended 100%
1 février 2024
Avis spontané
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