Rugby Nut Avis 

The range of choice in colour and design is great. I've bought a Christmas jumper for my son and a matching item for my grandson. Both are excellent quality for a good price and the order came quickly.

I ordered a large tee shirt as a gift. I politely requested, via six emails, an exchange for a medium. I've also tried calling on two different numbers, which are constantly engaged. It states on their website that if an exchange is required then to contact them and they will send you an address to send the item. I've had no response at all. I'm not asking for a refund just an exchange. I've now filed a complaint through my credit card company.

Bought a unisex hoodie but find size I got small so need a larger one. Emailed on day I received, chased but no response!! Just want to exchange. Hello anyone there?

I have bought t-shirts from this company on several occasions and have had no problems whatsoever. The t-shirts are good quality and the service is excellent.

Fun products....Quick and great service

I have now bought 2 T-shirts in the last 3 weeks from Rugby Nut and I have been delighted with the whole experience. Both items arrived within 5 days of the order being placed. I’m a great believer in paying for what you get. And these products are both quality items. I was happy to pay the price, and as a business owner myself, I’m well aware of all the ridiculous red tape and regulation that is placed on organisations these days. The factor in labour costs which have skyrocketed in the last year and other overhead costs such as business rates and utilities. We have the highest electricity costs in the world. So a big yes please from me. Your customer service is stellar, the packaging great too, and I’m very happy to give you a 5. My own exemplar and benchmark for customer service excellence is Amazon, and so far at least, you are headed in that direction.

Do not purchase from this company. They trade on what is displayed but in actual fact their tee shirts are total rubbish. Along side that is their non existent trading standards. They have no customer service it’s just a lie. It’s a one man band with shyte quality garments. Those of us who have purchased from them/him shame on us as we are fooled. The positive reviews which I doubt are genuine are bogus and all 2025. People who have purchased since have given negative reviews indicating how this brand is being caught out for its lies and its false advertising. The quality of a tee shirt purchased is a rag. It’s the lowest possible cotton count you can purchase. You’re better off going to the £1 shop. No phone number that works. No refund given no size that is actual combined total crap. 💩. Do not purchase if you want to lose your money.

We have ordered tee shirts for a rugby- mad grandson twice from this company. The tee shirts are excellent quality and arrived quickly. Would absolutely recommend this company for unusual rugby clothing.

Rugby Nut use Gildan t-shirts, my personal favourite, which are excellent quality and I know the fit.
I like the designs, as an ex-player.
The only reason for the dropped star is their returns policy. They do not exchange or refund if the t-shirt does not fit, something to bear in mind. I am not sure how this sits within the distance selling regulations.

Absolutely brilliant company the merchandise is 1st class ill definitely be ordering more keep up the good work guys

Have used this company a couple of times now as they offer quite unique “rugby” merchandise. Used as gifts for rugby mad grandkids and have been happy with both website, ordering, delivery, and products. Will not hesitate to recommend and use them again.

If I could give this company no stars I would. Their customer service is non existent. I ordered a mug for my son for Christmas which on delivery you could hear that the contents were smashed before even opening it. The packaging was completely insufficient for a fragile item as the box was clearly a manufacturers packing box and not a shipping box with nothing around it to cushion any impact. Why send something breakable without proper packaging for shipping?
When I emailed for a refund I got a standard reply which included "Please be aware that if you send multiple messages then you will automatically get pushed back to the end of the queuing system."!!
I emailed again a couple of weeks later and have had no response at all. As another reviewer has said, they just take your money and run. Not an attitude I expect from anyone involved in rugby. No decency. Poor show Rugby Nut.

For me, the clever use of iconic fonts & symbols is very appealing. I've purchased several items in the last few months & can report no fading or mileage issues, shipping and delivery are excellent.

A god example of how it should be done

If you want unusual rugby related merchandise then this is the perfect site.
The packaging is brilliant. In the past I have ordered mugs from other places, the majority of which were badly damaged when delivered; not in this case, boxes fitted perfectly. You can't beat attention to detail like this.

Ordered 2 t shirts arrived on time size was as expected. package was a little damaged i blame the delivery guy. All said and done i would happily purchase from Rugby Nut again . many thanks

There should be a no star available. Non existent customer service. Need to contact, they do not reply, phone doesn't work.
So angry as spent money and they have zero care towards their customer. Avoid this company. They dont deserve business.

Have only placed 2 orders from Rugby Nut, and both times I am more than happy with my shirt & hoodie. will definately be ordering again.

Hoodie arrived on time. Was as described. And was good quality.

Brought items twice now, they were presents but lovely.

I have purchased several items from Rugby Nut and on every occasion I have been delighted with not just the service but the quality of the products