Rugbyrushs Avis 

44
•
TrustScore 1.5 sur 5

1,7

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Think of the worst possible customer experience, then think of a way to make it worse. Then think of this bunch and how they can get lower. Expect half of what you ordered, and no relation to what you... Voir plus

Noté 1 sur 5 étoiles

Very poor service. Ordered two replica Lions training tops. Nothing has arrived. Been three weeks now. Emails keep bouncing back. Facebook enables these traders, I guess Zuckerberg is raking in bill... Voir plus

Noté 3 sur 5 étoiles

Only received 3 out 4 items ordered. Yes the shirts arent originals but I knew before ordering. The shirts I have received are okay. I would love an email address that works to get customer support... Voir plus

Noté 2 sur 5 étoiles

Ordered two kits for my son but only one arrived. Messaged numerous times before getting a response to be told that item was out of stock. Have been chasing since for either an alternative kit or a re... Voir plus


Coordonnées de contact

1,7

Mauvais

TrustScore 1.5 sur 5

44 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 36 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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1,7

Tous les avis

(44)

22 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

No correspondence with rugbyrushs…

No correspondence with rugbyrushs available as the address for their support department on the order email is not valid and it bounces back.
I wish I had checked the review websites before I ordered, but there is a generally very poor view of the company held by many customers.
Luckily I ordered on credit card and have requested a chargeback.
I would not use this company or recommend it to anyone in the future.
Update 01/12/25.
Have received the shirts today, which was a pleasant surprise. Quality is good, so will adjust rating to 3 ⭐, not higher because customer service is so poor.

18 novembre 2025
Avis spontané
Logo de Rugbyrushs

Réponse de Rugbyrushs

Dear Alec Richards, we will promptly address the service issues you raised. Thank you very much for your feedback. Thank you.

Noté 1 sur 5 étoiles

Should be 0 stars.

Should be 0 stars.
It took 5 weeks for my shirt to arrive and it is a fake.
Have requested a refund but looks like I would have to pay to send it back to the US which will probably cost more than the shirt itself.
Avoid at all costs.

20 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Appalling service

Order took weeks to arrive, then item was far too small by a long way. I ordered a L size expecting a size 14 and it was nearer a size 8/10. Communication was non-existent from them and all emails bounced back as undeliverable. No telephone number anywhere on website. Am now waiting for them to respond to my returns query via their website link.

16 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY. Despite the lure of cheap sports tops, don’t do it. Took months to arrive and then sent wrong items! Responses either do not come or take weeks! It’s a poorly run company selling knock off sports tops! Not worth it, better ones out there!!

3 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

It looks like a scam

I registered as a customer to check the progress of my order. There is no record but they've taken the money from my account. Emails to their support address just bounce back. This has all the hallmarks of a scam.

20 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Scam artists

Scam artists. Ordered a Lions top four weeks ago. Recieved an email saying their warehouse is busy, shipping is slow and that I will receive my item. Given some of the reviews here I'm not holding my breath. Emailed them recently, no reply.

What I can't figure out is that if you put a foot wrong in a post on Facebook they take action against you yet they allow scammers operate with impunity.

27 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Do not buy anything from this company

Do not buy anything from this company. I would give a 0 if I could. Ordered & paid for item, a month later still hadn't arrived or dispatched. After a number of emails, I finally got a reply to say the wearhouse is very busy but couldn't say when item would be dispatched. Still 6 weeks later item still not dispatched & I've asked for a refund but no reply to this email.

5 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Very poor service

Very poor service. Ordered two replica Lions training tops. Nothing has arrived. Been three weeks now. Emails keep bouncing back. Facebook enables these traders, I guess Zuckerberg is raking in billions from their fees.
Paid using PayPal. Attempted to open a dispute. PayPal inform me that it cannot open a case with this company.
Tried my bank, no joy. The pitfalls of ordering from advertisers on Facebook, eh?

20 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Scam Website

This is a scam company with multiple domain names using the same graphics. Ordered a Lions replica shirt from an advert on Facebook. Promised delivery in 5 to 7 working days. Payment taken but shirt not arrived. Sent emails with no reply. Do not use this company. My bank is working on the company address and I will be visiting them to collect my shirt.

20 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Scam company

Scam company. Ordered 3 tops, only 2 arrived, ignored emails about the 3rd. Do not buy from this company. Quality of 2 that did arrive was very poor

3 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Update on initial review

As per last review its now 22/07/2025. Order placed and paid for 23/06/2025.
Initially they had said DHL were the couriers and the ref number given was incorrect. On the recent email they state they use the Post Office. Not sure how other people have received their items but that's a month now so looks like £25 lost.
Don't use this company

23 juin 2025
Avis spontané
Noté 3 sur 5 étoiles

Ordered a lions rugby shirt for…

Ordered a lions rugby shirt for £18.99plus £6 shipping authorised £24.99. Checks at time English company
Money taken from bank £25.22 plus£0.75p money conversion to US dollars. Details at bank of company Ysp Vkfball in Hong Kong. Will wait short while longer for goods but won't hold my breath. Despite everything not being upfront the shirt arrived on 21st July with 2 games(lions) to go. Only took 12 days but it fits and looks good.

9 juillet 2025
Avis spontané
Noté 2 sur 5 étoiles

Avoid

Ordered 3 items. Only 2 arrived which are not bad for what are knocks off however no reply to repeated emails about missing item. Thankfully had used PayPal and was able to dispute transaction and refunded for missing item. Won't use them again

1 juillet 2025
Avis spontané

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