Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

  1. Magasin d'ameublement et de décoration
  2. Magasin de meubles
  3. Magasin de rénovation
  4. Magasin d'ameublement d'extérieur

Écrit par l'entreprise

Rulaer is your one-stop destination for premium, handcrafted cushioning solutions. While we specialize in bespoke, custom-fit bench cushions, our collection extends to everyday comfort essentials, including meditation corner mats, ergonomic reading pillows, and plush Papasan chair cushions. As a factory-direct brand, we combine artisanal quality with the convenience of both custom-made and ready-to-ship products. At Rulaer, we are dedicated to helping you create a cozy, personalized sanctuary in every corner of your home.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

15 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Custom Corner Cushion

My custom cushion looks exactly as it was pictured. The tracking information provided allowed me to see where it was at all times, from Mainland China until it arrived at my home in Kansas City.

1 avril 2026
Noté 1 sur 5 étoiles

Do not order from this company

Do not order from this company! They don’t tell you this when you look at their items but this is being shipped from overseas and it takes a very long time to get to you. Once my item arrived, I realized they sent me the wrong item, but instead of offering me a full refund and a free shipping label they just want to give me a 30% discount. Very unscrupulous company! Buyer beware!

22 mars 2026
Noté 5 sur 5 étoiles

Porch swing cushions beautiful…

I received my porch swing cushions and they fit perfectly. The company accommodated my needs by creating the right set of cushions to fit my swing. They are extremely well made and look pretty! I wish I could post a picture. Thanks Rulaer!

29 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Super cool packaging!

This product came packaged so nicely! It really is amazing! Product is great. Fit perfectly and much better on my back for sitting for many hours a day working from home. Great product I will use again should I need to in the future.

23 mars 2026
Noté 5 sur 5 étoiles

Product is great quality.

Product is great quality, packing was the best, protected the product!

13 février 2026
Avis spontané
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Réponse : Rulaer

Hi Cornelia,

This truly made our day — thank you! We're so glad you loved the quality and that everything arrived safely. We always try to pack each order with care, so it means a lot to hear that.

Enjoy it, and thanks again for choosing Rulaer 🤍

— The Rulaer Team

Noté 5 sur 5 étoiles

Yes, use this company

Sent my measurements and choices on fabric and finishes and they sent me back my beautiful bench seat. The ordering was easy and it shipped very quickly. This is the second time I’ve ordered from this company and have been very pleased with the results and quality. Be very sure of your measurements because I had my husband double check and I found a mistake on my part.

14 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Black Suede Roll Pillow Purchased

Extremely Satisfied with Purchased 'Roll Pillow' for my bedroom. I would purchase again from this trusted vendor.

2 février 2026
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Réponse : Rulaer

We love hearing that the process felt easy and that your bench seat turned out beautifully. And yes — double-checking measurements is always a smart move 😊 We’re glad you caught that in time!

Noté 1 sur 5 étoiles

I ordered a white Krups Mini Expresso…

I ordered a white Krups Mini Expresso machine. There wasn’t confirmation nor after 3 days no shipping date. When I contacted customer service, I was told by seller the Krups will be shipped. What arrived was a black on!
I suspect seller resold the white one after I paid to get more $$$$
I’ll never shop with seller or the site.

15 janvier 2026
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Réponse : Rulaer

Hi Marie,

We believe this review may have been posted on the wrong business page. Rulaer specializes in custom cushions and seating products, and we do not sell espresso machines.

If this was meant for another company, you may want to double-check the business name to ensure it reaches the right seller.

Wishing you the best in resolving your order.

Noté 5 sur 5 étoiles

It's beautifully made.tou didn't lie about your product. My husband has a very bad hip. The cushion we bought, has made it possible to set very confortable

It's beautifully made. Good quality, you came through & didn't lie about your product. My husband has a very bad hip. Your cushion made his sitting very comfortable. Thanks

14 février 2026
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Réponse : Rulaer

This truly touched us — thank you for sharing that. Knowing the cushion is helping your husband sit more comfortably means more to us than you can imagine.

We always try to make our products exactly as described, so it really means a lot to hear that we came through for you. Wishing him continued comfort ❤️

Noté 5 sur 5 étoiles

Very nice company to work with

Very nice company to work with. Great Communication. The quality of the product is very nice. I ordered chaise lounge cushions for my patio. I ordered 3" thick and really wish I had gone thicker. But they still look great. Also, make sure you order straps! I thought I did, but I somehow unchecked the box before submitting my order. Very bad move on my part. You will need the straps to hold the lounger cushions in place. One thing that I didn't expect was that the back and the bottom are not connected. I wish that had been an option. All in all, very happy!

7 juillet 2025
Avis spontané
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Réponse : Rulaer

Thank you so much! We really appreciate you sharing your experience — especially the helpful tips about thickness and straps 😊 That kind of feedback is gold.

Noté 1 sur 5 étoiles

Failed Customer Service Follow Up

I placed my order for a custom cushion and cover on 9/26/24. I received the order on 10/11/24. I notified them via email on 10/15/24 that the cover was the wrong color. They returned my email, acknowledged the error and stated they would send a replacement cover in the correct color. To date, 02/14/25 I have not received it nor will they return my email, calls or web page chats.

26 septembre 2024
Avis spontané
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Réponse : Rulaer

We’re truly sorry to read this. This is not the experience we want anyone to have.

While some time has passed and we’re unable to trace the details from here, we would absolutely like the opportunity to make this right. Please reach out to us directly at support@rulaercushion.com with your order information so we can look into this properly.

We stand behind our products and our customers, and we’re always willing to resolve outstanding issues.

Noté 5 sur 5 étoiles

I ordered three custom cushions

I ordered three custom cushions - they're perfect! The colors matched my hopes exactly, and the price was excellent. Couldn't be happier.

12 novembre 2024
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Réponse : Rulaer

This makes us so happy to read — thank you! We know getting the color just right is such a big deal, so we’re thrilled they matched your hopes exactly.

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