Please, please avoid Rustica! Read their reviews! They absolutely do not stand behind their sub-standard products. Their “100% customer satisfaction” is a 100% joke! I purchased a $4.5k door from th... Voir plus
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Very poor customer service. They do not actively listen, and could care less about getting the details right. Expect to be on your own if technical issues arise... they will just keep repeating nonsen... Voir plus
If I could leave zero stars it would be far more appropriate. Had called ahead of ordering to ensure their exterior barn door hardware would withstand the elements and it has completely failed. They c... Voir plus
Bought a door March 2020. It has been installed for over a year and when it rains the door leaks horribly. We have had smaller issues that I have reached out to rustica and they offer no help and take... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Our mission is to bring functional art pieces to the homes of the world. Our goal is to create products that uplift and inspire all who behold them in the homes of our customers. Doors don't have to be boring. Doors can, and will, allow you to Live in Art.
Coordonnées de contact
1520 North Main Street, 84663, Springville
- 1-800-891-8312
- support@rusticahardware.com
- rusticahardware.com
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Bought a door March 2020
Bought a door March 2020. It has been installed for over a year and when it rains the door leaks horribly. We have had smaller issues that I have reached out to rustica and they offer no help and take weeks to even respond. I paid several thousand for a custom door and have had nothing but issues with finish peeling off, missing pieces upon arrival, and poor customer service. I would NOT recommend doing business with Rustica!!
We havent installed ours yet as we dont…
We havent installed ours yet as we dont have a door but opened up our white door hardware and love it! The quality is just amazing and there was bolt that came in that was the wrong color and calling the company to have the correct color sent was absolutely seamless and received the correct color quickly!
Great door!
We recently bought a home with a rustica door and we love it! Lots of compliments. My only wish is it could lock somehow to be more toddler proof.
These guys make amazing doors
These guys make amazing doors. I bought the Ponder mirror sliding door and paired it with a ceiling Recessed cavity slider soft open/close track system and it worked great. Customer service was great too. I will be buying my front door and garage doors from these guys eventually.
I have used Rustica on many projects…
I have used Rustica on many projects and been very happy with all of them. My only critic would be that they add matching screws to your specialty hardware orders, otherwise from custom sized rails to fancy hardware in very cool finishes, they have all come out very nice!
I just loved the doors I ordered fron…
I just loved the doors I ordered fron Rustica. The customer service rep were super friendly and the doors were of great quality. A+ experience overall
I have three rustics doors!!!
I have three rustics doors!!!! Two that are side by side on different doors and they are beautiful!!!! The other one has a mirror on it and it is beautiful! I couldn’t be more pleased with my Rustica doors! If I had more places to put in my home, I would put more!! They are sturdy, beautiful colors, and couldn’t be more perfect.
Bi-fold barn door
Product is nice. The communication could have been much better especially knowing how active the company is on FB, Insta, TikTok, etc. One employee went above and beyond to make sure we got what we were hoping for. I love writing awesome reviews but ultimately felt the customer service was meh for our transaction.
I have purchased several barndoors over…
I have purchased several barndoors over the years and all have been outstanding! And the customer service is second to none. Rick
Love my bypass rolling doors
Love my bypass rolling doors. Easy to operate and I get compliments every time someone sees them!
We ordered our front door from Rustica…
We ordered our front door from Rustica for our new project. First, when we received the door, we were very impressed with the package. Very well packed. The quality of the door is very good and we are very satisfied with the look. We also ordered another two barn doors and we are very happy with the quality, too. We can’t wait to install our barn doors.
I love my new front entry door
I love my new front entry door. The door was incredibly well packaged and arrived without any scratches/dents.
Love our custom Bi-parting Barn Doors
We have double sided bi-parting barn doors in our master bedroom and they are our FAVORITE design upgrade in our home!!
I love how knowledgeable Ben is of all…
I love how knowledgeable Ben is of all the Products
I cannot tell you how much I love my…
I cannot tell you how much I love my mantle!! This is the best craftsmanship I have seen since the gilded age!!
What an awesome show room
What an awesome show room! Will definitely be shopping there again!
Good product
Love the show room
Since 2015
Since 2015, I've purchased several products from Rustica and each is high quality and works exactly as advertised. I am extremely happy with everything. In fact, if I could, I would replace a majority of my internal doors with a barndoor from Rustica!
The steel pocket doors are amazing
The steel pocket doors are amazing. I got one for myself.
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