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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

My order was cancelled without explaination. I tried calling many times with the same recorded "we are busy" response. I left contact information, emailed, and used thier online customer service to... Voir plus

Noté 1 sur 5 étoiles

Ordered part via web. Waited 2 weeks, still no delivery. Called company, they stated that the order had been canceled. I asked why. They said "I don't know." I said to cancel the order. They sai... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

despite the reviews, they seemed like a legit business so I gave it a shot for a discontinued helmet that I couldn't find anywhere else, there price was also unbeatable. Emailed them after the order w... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

SELLING FAN MOTORS – WITHOUT “TAPPED” SHROUD SHAFTS – YET INCLUDING A “SCREW” TO HOLD SAID FAN IN PLACE! LOOKS LIKE IT’S THE CONSUMER THAT’S GETTING SCREWED BY TRUSTING YOUR SHADY COMPANY TO GET RELI... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'accessoires automobiles
  2. aussi dans
  3. Fournisseur de pièces détachées de camion
  4. Magasin de pièces détachées automobiles
  5. Ventes d'accessoires automobiles

Informations provenant de diverses sources externes

RV & Auto Parts Retailer for the RV & Auto Industries


Coordonnées de contact

1,6

Mauvais

TrustScore 1.5 sur 5

33 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,6

Tous les avis

(33)

6 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Careless...

Ordered part via web. Waited 2 weeks, still no delivery. Called company, they stated that the order had been canceled. I asked why. They said "I don't know." I said to cancel the order. They said they can't until the person who had taken the order comes back from vacation. Had to fight to get the money back. Finally did via credit card company assistance. They made no attempt to call me or email me concerning order. Absolutely poor customer service. Stay far, far away from these incompetent people. Get better customer service from Joe Biden!

24 novembre 2020
Avis spontané
Logo de RV & Auto Parts

Réponse de RV & Auto Parts

We’re sorry for the frustration.

At that time, widespread supplier delays and backorders were affecting availability across many product categories. During that period, our system also unfortunately allowed some orders to be placed on items that were not immediately available.

We understand how disappointing that was, especially when the order was tied to an important trip, and we regret the inconvenience.

Noté 5 sur 5 étoiles

I bought before I read the reviews

I bought before I read the reviews! Once I read them I thought crap, I'm screwed now and most likely will have to buy from another company and fight to get my money back. Nope. Received products in a very timely manner, shipping was free and they didn't try to charge any additional fee's. My transaction went perfect and rvautoparts.com had the VERY best prices on the items I bought. For these name brand items I bought, everybody had higher prices. Not sure why I got so lucky but I'd buy from them again in a heart beat!

25 août 2020
Avis spontané
Noté 1 sur 5 étoiles

Attention!

Attention!

I've bought an item from them 2 months ago and they didn't ship it even though i paid the shipping fee . They don't reply to calls and emails.

They have my item and my money too!

Be careful please.

25 août 2020
Avis spontané
Noté 1 sur 5 étoiles

Should have read reviews first

Should have read reviews first! I got scammed as well. In the checkout and Apple Pay it said $0 shipping, then my email receipt said $16.50 shipping! Called immediately and emailed within 5 minutes, then two times after and no response. It's like they want to ignore you, process the order, and charge a bunch of fees! I contacted my credit card to stop it within 10 minutes as well so we will see what happens. Sticking to Amazon for now on!

16 juillet 2020
Avis spontané
Noté 1 sur 5 étoiles

Terrible customer service...scammers

Returned an order for credit...has been two weeks and I cannot get a reply from these crooks...per usps they ya e the returned part...and my money...they will not return emails or give me a straight answer over the phone...scammers.

20 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

This site was excellent

This site was excellent. I ordered a stove for my camp trailer. It was about $100 less than my local shop. I had an issue with the one being damaged when it arrived. They handled it great and I received a another one right away. Stuff happens it is how a company reacts when stuff goes wrong that makes a good company.
Thanks again,
Murdoch

19 février 2020
Avis spontané
Noté 1 sur 5 étoiles

everything i ordered came in opposite…

everything i ordered came in opposite of whati wanted contacted customer service and sent photos .. never contacted again ended up with several items i do not need .. terrible company lied to me about straightening it out ..

8 janvier 2019
Avis spontané
Noté 1 sur 5 étoiles

NO customer support.

I ordered a trailer fender. It did arrive promptly but had NO wrapping material around and was shipped in a very thin box. It was not the correct fender but it was bent badly. I attempted to contact the company with NO resolution. VERY frustrating. Good luck if you buy something from them. IF you need to contact them, best wishes.

5 octobre 2018
Avis spontané
Logo de RV & Auto Parts

Réponse de RV & Auto Parts

Hi Robert,

We’re sorry to hear this was frustrating.

We understand the disappointment when an order does not arrive as expected and the needed parts are not available in time. We regret that the resolution did not meet your expectations and appreciate the feedback.

Noté 1 sur 5 étoiles

I order some parts for my trailer and…

I order some parts for my trailer and paid the 3 day express shipping charge. It was 5 day until I received my order. They sent me the wrong parts. They took 2 days deciding what to do and then refused to over night the parts to me. I did not receive the parts in time to fix my trailer before my vacation. I will never order parts from them again.

9 août 2018
Avis spontané

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