Visited their Crystal Palace branch yesterday for the first time. Both the optometrist Millie and the dispenser took a real interest in me as a patient, and made sure that I was entirely satisfied at... Voir plus
L'entreprise a répondu

27 Westow Street, Crystal Palace, SE19 3RY London, GB
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Visited their Crystal Palace branch yesterday for the first time. Both the optometrist Millie and the dispenser took a real interest in me as a patient, and made sure that I was entirely satisfied at... Voir plus
L'entreprise a répondu
We had an excellent experience with our little Alex’s eye check. The staff were incredibly professional, patient, and kind, making the whole process smooth and stress-free. They took the time to ensur... Voir plus
L'entreprise a répondu
Millie, the optician, was on time for my appointment. She was extremely kind, helpful and thorough in checking my eyes. She kept explaining things and encouraged me to ask questions during my eye... Voir plus
L'entreprise a répondu
Woodfall were, first of all, very efficient. They also felt trustworthy and reliable - as indeed the excellent results of my experience with them have proved. On top of that - and I find this really i... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
27 Westow Street, Crystal Palace, SE19 3RY, London, Royaume-Uni
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All of the staff I had contact with at the Crystal Palace branch were friendly and helpful, especially the optician. The eye examination was very thorough and I felt that I’d been well informed and listened to rather than just ‘processed’.
My glasses arrived in just a few days, so for me this was a superb service.

Réponse de R Woodfall Opticians - Crystal Palace

Réponse de R Woodfall Opticians - Crystal Palace
The branch is well set up and the optician is very knowledgeable. Thorough appointment which was not rushed. Glasses fitting professional and straightforward. Highly recommended.

Réponse de R Woodfall Opticians - Crystal Palace
Thorough eye exam - friendly and professional service. I recommend R Woodfall to anyone in the area.

Réponse de R Woodfall Opticians - Crystal Palace
Friendly, helpful, and they explain everything to ensure I know what I’m being told and what I need.

Réponse de R Woodfall Opticians - Crystal Palace

Réponse de R Woodfall Opticians - Crystal Palace
Friendly staff who explain things very clearly

Réponse de R Woodfall Opticians - Crystal Palace
Millie, the optician, was on time for my appointment. She was extremely kind, helpful and thorough in checking my eyes. She kept explaining things and encouraged me to ask questions during my eye examination.
When I had to choose a new frame for my glasses, the lady who helped me was kind, but I felt a bit pressured for time. I wish I felt that I could take more time in choosing a frame, which is quite expensive.

Réponse de R Woodfall Opticians - Crystal Palace
Very professional and personable
Explained each stage of the test
In all a comfortable experience. Recommend

Réponse de R Woodfall Opticians - Crystal Palace
We had an excellent experience with our little Alex’s eye check. The staff were incredibly professional, patient, and kind, making the whole process smooth and stress-free. They took the time to ensure Alex felt comfortable, explaining everything in a way that put us at ease. The test was thorough, and we left feeling reassured about his eye health. Highly recommend their service to any parents looking for a caring and efficient eye check for their little ones!

Réponse de R Woodfall Opticians - Crystal Palace
An excellent optician who knew all about my eye conditions and sympathetically tested and advised me. No hard sell which means I will buy glasses from them.

Réponse de R Woodfall Opticians - Crystal Palace

Réponse de R Woodfall Opticians - Crystal Palace
I can’t recommend Woodfall Optician in Crystal Palace enough .
The staff are extremely helpful and super friendly .
My actual test was so thorough and efficient explained everything along the way which is always good to know .
Definitely be going back 👌🏻

Réponse de R Woodfall Opticians - Crystal Palace
Very good experience. Easy to book appointment and everyone was friendly and professional. Appointment was on time and did not take long despite being thorough. Excellent all round experience.

Réponse de R Woodfall Opticians - Crystal Palace
I have diabetes retinopathy and my last appointment at the hospital said my left eye was getting worse. Bhavini was so kind, patient and helpful. I came out completely reassured.

Réponse de R Woodfall Opticians - Crystal Palace

Réponse de R Woodfall Opticians - Crystal Palace

Réponse de R Woodfall Opticians - Crystal Palace
Thorough eye examination and friendly service

Réponse de R Woodfall Opticians - Crystal Palace
Had exceptional service from Woodfalls today. The optician was excellent and clearly explained what she was doing and the outcome. Really friendly. Would thoroughly recommend.
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