Super helpful, friendly and professional. I really can’t recommend these guys enough. I’ve been to two of their branches and it’s clearly the culture of the organisation. Well done you guys
Établissement
Changer d'établissement46 Lordship Lane, East Dulwich, E22 8HJ London, GB
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Lisez les avis des autres
Have been bringing my children here for over 10years now and cannot fault the amazing sight tests given. Annie is an exceptional optometrist and gives such a thorough examination. All the staff at... Voir plus
L'entreprise a répondu
Woodfalls have always been welcoming, warm, efficient, professional, clear, listening, and they cover a wide range of aspects of eye care. I recommend them warmly.
I had a very good experience with my optician. She was very thorough and caring . The whole team are lovely in the shop . Very professional and go out of their way to help the customers. Excellent s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Centre d'ophtalmologie
- Audiologiste
- Fournisseur de lentilles de contact
- Service d'aide médicale d'urgence
- Grossiste en lunettes
- Magasin de lunettes de soleil
À propos de R Woodfall Opticians - East Dulwich
Écrit par l'entreprise
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Coordonnées de contact
46 Lordship Lane, East Dulwich, E22 8HJ, London, Royaume-Uni
- 020 8299 6622
4,9
Excellent
210 avis
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Réponse de R Woodfall Opticians - East Dulwich
Thank you very much for your 5star review! We are pleased to have been able to offer you a 5star experience.
Had to wait 25 minutes to be seen
Had to wait 25 minutes to be seen, so had to return to finish my appointment but Annie is fantastic.
15 octobre 2025
Réponse de R Woodfall Opticians - East Dulwich
Thanks for your feedback! We’re sorry about the wait but glad to hear Annie made your visit a great one.
Eye test at Woodfall Opticians
I was very impressed with the care I received at Woodfall. As well as my regular annual eye test, I also opted for two scans (which I understand are a new option for customers) to enhance knowledge of eye health and identify any underlying concerns. The optician took time and care in explaining the results in a way that I could understand. I was given sensible advice about glasses, lenses etc with no pressure to buy any particular products. All staff were welcoming polite and helpful.
24 octobre 2025
Réponse de R Woodfall Opticians - East Dulwich
Thank you so much for your kind words!
We are delighted to hear you felt well cared for and appreciated throughout your visit to us.
We do highly recommend patients get these scans as they allow us to get a detailed view of the eye health and will also be able to detect any conditions early on, even before symptoms may start.
Your feedback means a lot to the whole team at Woodfall and we thank you for your continued support.
Optician Review
The opticians and reception staff are not only professional but very friendly. Eye and contact lense checks are very thougher and your questions are, reassuringly, adequately answered. The costs of their services match the very high quality they provide.
I would confidently recommend this optician to other people.
24 octobre 2025
Réponse de R Woodfall Opticians - East Dulwich
Our staff at Woodfalls East Dulwich are delighted to hear you had a warm welcoming on your visit to us and to have been able to answer all of your queries.
We truly appreciate your recommendation and look forward to welcoming you back in the future!
A pleasure visiting Woodfalls in…
A pleasure visiting Woodfalls in Lordship lane. Always receive a warm welcome from front desk staff. Optometrist very thorough and paid particular attention to my specific needs. Exceptional service all round. Would not hesitate to recommend!
7 octobre 2025
Réponse de R Woodfall Opticians - East Dulwich
We are pleased to have been of assistance and we are glad that you are pleased with the service you received.
Your review is greatly appreciated by the team at Lordship lane and we thank you for your support.
Rated excellent because all staff were knowledgeable, friendly and efficient. Especially good was my eye test taking into account family history
Rated excellent because all staff were helpful and knowledgable especially the care I received regarding around my eyetest taking into account my family history and high eye pressure. I feel assured and satisfied that I have had excellent care.
1 octobre 2025
Optician Annie Higgins
Optician Annie Higgins, was very professional, provided a high level of care & would go the extra mile to make sure all aspects of eye care was covered.
I fully intend to return.
25 septembre 2025
Réponse de R Woodfall Opticians - East Dulwich
We are pleased to have been of assistance!
Thank you very much for visiting our practice in Dulwich.
Réponse de R Woodfall Opticians - East Dulwich
Our staff at Woodfalls are pleased to have been able to help. Thank you for visiting our practice in East Dulwich.
The optom was so nice
The optom was so nice. Very professional. The eye test was very very detailed. She explained everything she did. Well done
6 septembre 2025
Réponse de R Woodfall Opticians - East Dulwich
Thank you very much for taking the time to leave us your review. We are always happy to help if need be, and your support is greatly appreciated.
Great Service and Care
Excellent service and delighted with the glasses and other products provided
11 septembre 2025
Avis spontané
Réponse de R Woodfall Opticians - East Dulwich
Our team are pleased to hear you are happy with the service and your new glasses! Thank you for your feedback and for visiting Woodfalls East Dulwich.
I was given a thorough analysis of my…
I was given a thorough analysis of my eyes with empathy and humour
This was followed by a positive suggestion for sight improvement.
1 septembre 2025
Réponse de R Woodfall Opticians - East Dulwich
Our team at East Dulwich are very grateful for your feedback.
We do try to offer a thorough and personal service to all of our patients so we are glad that you are happy with the service.
Réponse de R Woodfall Opticians - East Dulwich
Thank you for your feedback.
A pleasant eye test experience
I was put at ease with regard to my annual eye test and each procedure was explained in detail and also the reason for it and the young lady was pleasant throughout
30 août 2025
Réponse de R Woodfall Opticians - East Dulwich
Thank your for your kind feedback. We do strive to deliver a personal experience to our patients, so we are glad that you felt as though you were well looked after when visiting us at our practice in Dulwich.
Fantastic experience
Fantastic experience, the optician Annie was fabulous, so thorough and kind
27 août 2025
Réponse de R Woodfall Opticians - East Dulwich
Annie and the rest of our staff at East Dulwich are please to hear that you had excellent service on your visit to us. Thank you for choosing Woodfalls.
Réponse de R Woodfall Opticians - East Dulwich
We are pleased to have made you welcome on your visit to us! Thank you for your feedback, we are always here to help if needs be.
Réponse de R Woodfall Opticians - East Dulwich
Thank you very much for your review Mrs Thomas, we look forward to seeing you again.
Good experience
Annie was charming and spent time ascertaining my current health and medications. The eye test, including the ocular temography, were swiftly administered and time given to explain and show results.
22 août 2025
Réponse de R Woodfall Opticians - East Dulwich
The team are pleased to hear that you had a positive experience on your visit to us. Annie is a very valued member of our team here at East Dulwich, and it makes our day to see that her hard work does not go unnoticed. Thank you very much for your feedback!
Professionals waiting to look after You
I was a little stressed and worried as my route to my apt took longer than expected so I called to apologise that i would be slightly late. The receptionist (Michelle) was really lovely and at once put my nerves to rest. Happened once before and the receptionist was not very pleasant.
The optician was very thorough and professional.
19 août 2025
Réponse de R Woodfall Opticians - East Dulwich
Thank you very much for taking the time to leave us your review. Michelle is a radiant member of our staff at Woodfalls and we are pleased to have her a part of our team. Thank you for choosing Woodfalls East Dulwich! Please let us know if there is anything we can do to improve.
Réponse de R Woodfall Opticians - East Dulwich
Our team are very grateful for your review. Thank you for choosing Woodfalls East Dulwich!
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