My glasses had been broken for about 8 months as I’d broken the temple/screw. Everyday I’d walk past R.Woodfall wondering if they’d help and Samar and the team exceeded my expectations. Within a few s... Voir plus
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Établissement
Changer d'établissement46 Lordship Lane, East Dulwich, E22 8HJ London, GB
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Lisez les avis des autres
Super helpful, friendly and professional. I really can’t recommend these guys enough. I’ve been to two of their branches and it’s clearly the culture of the organisation. Well done you guys
L'entreprise a répondu
It is always a pleasure to come to Woodfalls East Dulwich. Therei is a friendly welcome and the eye testing is excellent, unhurried and informative. .
Have been bringing my children here for over 10years now and cannot fault the amazing sight tests given. Annie is an exceptional optometrist and gives such a thorough examination. All the staff at... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Centre d'ophtalmologie
- Audiologiste
- Fournisseur de lentilles de contact
- Service d'aide médicale d'urgence
- Grossiste en lunettes
- Magasin de lunettes de soleil
À propos de R Woodfall Opticians - East Dulwich
Écrit par l'entreprise
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Coordonnées de contact
46 Lordship Lane, East Dulwich, E22 8HJ, London, Royaume-Uni
- 020 8299 6622
4,9
Excellent
212 avis
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Reassuring
Friendly, polite reception - with an offer of coffee when I turned-up early.
Thorough professional, unhurried, reassuring appointment with optician.
Good unrushed advice & help in choosing new frames
29 avril 2025
Réponse de R Woodfall Opticians - East Dulwich
Our staff are pleased to hear you are happy with the service received.
We are glad that you had enough help and time needed to select frames as this is also a very important part of the process.
Thank you for your visit to Woodfalls East Dulwich!
Excellent experience
Very friendly and patient staff. The experience was smooth and efficient.
23 avril 2025
Réponse de R Woodfall Opticians - East Dulwich
Thank you for your feedback, it is greatly appreciated.
Réponse de R Woodfall Opticians - East Dulwich
Thank you for leaving your feedback. Mistakes do happen which can be quite inconvenient, but we always try to come up with the best possible solution for patients. We are glad that we could correct this issue quickly in your case, thank you for choosing Woodfalls East Dulwich.
Excellent service.
I always use Woodfalls for my check-ups. Friendly, comprehensive and professional service from Annie the optician. Explains thing really clearly.
No hard sell if new specs recommended. (In my case they werent).
100% recommend from me.
4 avril 2025
Réponse de R Woodfall Opticians - East Dulwich
Our team greatly appreciate your feedback.
We are pleased that you are happy with the service you received. Annie is very skilled and amazing at what she does, so we are glad that you also noticed. Thank you for the visit, we are always here to help!
The ophthalmologist was very thorough
2 avril 2025
Réponse de R Woodfall Opticians - East Dulwich
Thank you for your feedback and thank you for visiting Woodfalls East Dulwich.
Woodfall review
The receptionists were welcoming and very helpful. Annie, the optician was very pleasant and talked me through all of the tests that she was going to do. She suggested that I purchase some sunglasses which I did. She was very professional. The staff who helped me pick out my glasses and fitted them were also very helpful.
24 mars 2025
Réponse de R Woodfall Opticians - East Dulwich
Thank you for taking the time to leave us your feedback!
Our staff are dedicated to making sure all of our patients leave the practice happy, so we are very glad to hear that you are pleased with the service received throughout your visit to us.
Great Experience - Routine Eye Test
The reception staff were efficient and friendly. The optician that I saw, Annie, had a great manner. She was welcoming as well as thorough. I felt listened to and the conversation we had was informative. I came away feeling positive and would definitely recommend this practice to anyone looking to have their eyes tested.
9 avril 2025
Réponse de R Woodfall Opticians - East Dulwich
We are delighted to hear that you had a very pleasant experience on your visit to our branch in East Dulwich. Our staff are more than happy to help and appreciate you leaving such a kind review.
Réponse de R Woodfall Opticians - East Dulwich
Thank you for leaving such kind feedback.
A very thorough eye examination
A very thorough eye examination with all findings clearly explained. Reception staff very friendly and even made me a coffee while i waited for eye drops to take effect!
7 avril 2025
Réponse de R Woodfall Opticians - East Dulwich
Thank you for your feedback, our team really enjoy reading such kind reviews. We are glad you had a pleasant experience and look forward to welcoming you back.
The whole team at Woodfall was very…
The whole team at Woodfall was very good including the receptionist. The optometrist was very good and a thorough examination of my eyes. Her attitude was very friendly, polite, professional and spoke with me throughout the examination of the various procedures. Tracey was very good and ensure that my new glasses fitted my face and the glare on my glasses were in the right place. Thanks to entire team.
21 mars 2025
Réponse de R Woodfall Opticians - East Dulwich
Our staff at Woodfalls enjoy delivering great service to patients, so we are happy it doesn't go unnoticed. Please feel free to let us know if there is anything we can improve, and we look forward to seeing you again.
Réponse de R Woodfall Opticians - East Dulwich
Thank you for taking the time to leave us a review.
Better than some of other on the high street
Good people easily understand and willing to sit and listen to you
26 mars 2025
Réponse de R Woodfall Opticians - East Dulwich
We are so pleased to hear that you are happy with the service. Thank you for choosing Woodfalls East Dulwich!
Réponse de R Woodfall Opticians - East Dulwich
Thank you for taking the time to leave us such a kind review.
Kind and professional ophthalmologist
Kind and professional ophthalmologist, explaining everything very clearly, felt very relaxed not rushed like other opticians can be.
24 mars 2025
Réponse de R Woodfall Opticians - East Dulwich
Thank you for leaving such a kind review. We do take pride in giving our patients a thorough and personal service. So we are glad you are happy, thank you for choosing Woodfalls East Dulwich!
Réponse de R Woodfall Opticians - East Dulwich
Amazing feedback, thanks you from the whole Woodfalls team for your comments and 5 ⭐
I brought my daughter for a check up…
I brought my daughter for a check up and the whole experience was amazing. From the friendly reception on arrival to the friendly optician who managed the whole process in a very friendly and informative way!
25 février 2025
Réponse de R Woodfall Opticians - East Dulwich
We greatly appreciate your feedback. Our staff are delighted to hear both you and your daughter were pleased with the service received on your visit to us! Thank you for choosing Woodfalls East Dulwich!
Réponse de R Woodfall Opticians - East Dulwich
Thank you for your feedback.
Very supportive
Very supportive, a thorough examination very clear step by step information of eye test given
26 février 2025
Réponse de R Woodfall Opticians - East Dulwich
Our staff are delighted to see that you had a pleasant experience on your visit to East Dulwich. Thank you for your feedback.
Easy to get an appointment for an eye…
Easy to get an appointment for an eye test. The staff are friendly and competent. The optometrist was thorough, friendly and reassuring.
20 février 2025
Réponse de R Woodfall Opticians - East Dulwich
Our staff greatly appreciate your feedback, and we are glad you are pleased with the service provided. Thank you for choosing Woodfalls East Dulwich.
Perfection at it’s best.
Perfection at it’s best.
Highly recommend this opticians for many reasons.
I had such a relaxed professional service during my examination.
Firstly, Annie made me feel really at ease and talked through every step for reassurance, such a warm hearted person.
Richard was absolutely amazing with his recommendations of frame styles & types of lenses that would suit me and my lifestyle, he really knew this stuff and was so helpful and charming in such a caring professional way.
The aftercare I received was second to known, Richard contacted me to make sure I was happy with the style and talked through ways to help me adjust to my new lenses,
I was so impressed and felt very confident with my choices.
I definitely will be returning.
27 janvier 2025
Avis spontané
Réponse de R Woodfall Opticians - East Dulwich
Thank you very much for such a kind review!
Our staff at East Dulwich truly appreciate your kind words and we are very glad to see that our hard work does not go unnoticed. Both Richard and Annie are highly valued members of our team at East Dulwich and we are glad that you are pleased with the service provided by them.
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