I simply walked in so very glad that I did. Professional, friendly, welcoming and prompt. I felt very relaxed especially as Sara explained everything in detail which put me at ease. Will definitel... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
A pin felt out of my glasses and I am going on holiday, so I thought of R Woodfall and popped in to see if they could fix it. 10 mins later the ladies of the SE26 branch were not just helpful, but del... Voir plus
L'entreprise a répondu
As always my and my husband’s recent visit to Woodfalls in Sydenham was fantastic. The staff are all so lovely, welcoming and helpful. The optician was so thorough, and gave each of us some really use... Voir plus
L'entreprise a répondu
Had a fantastic experience with R Woodfall Opticians. The eye checkup was thorough, professional, and clear. The staff made the eyewear fitting seamless and helped me pick out the perfect pair with gr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Centre d'ophtalmologie
- Audiologiste
- Fournisseur de lentilles de contact
- Service d'aide médicale d'urgence
- Grossiste en lunettes
- Magasin de lunettes de soleil
À propos de R Woodfall Opticians - Sydenham
Écrit par l'entreprise
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Coordonnées de contact
6 Sydenham Road, Sydenham, SE26 5QW, London, Royaume-Uni
- 020 8778 4557
4,9
Excellent
412 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Made to feel comfortable by every member of staff.
Very efficient warm and friendly staff.
Thorough examination by the optician.
Wide selection of frames to choose from with a reasonable and varied price range.
29 septembre 2025
Very friendly team
Very friendly team. Very aware of children's needs and behaviour. The optician was lovely and very clear with how the test was gonna be carried out. My daughter had a nice experience
29 septembre 2025
Excellent service
Quick, efficient, thorough and very polite, both adult and child v happy, thank you
27 septembre 2025
Réponse de R Woodfall Opticians - Sydenham
Thank your dearly for your review, we are pleased to have been able to assist you with our excellent service!
Had a very warm experience
Had a very warm experience, friendly people. Trust them 100% with my eye health.
11 septembre 2025
Réponse de R Woodfall Opticians - Sydenham
We are delighted to be your eye care provider and are pleased to have assisted you with a thorough sight test. Thank you for your feedback and for choosing Woodfalls Sydenham!
All the staff are so helpful and so…
All the staff are so helpful and so knowledgeable - and really went the extra mile to help me sort out quite a lot of complicated variables!
15 septembre 2025
Réponse de R Woodfall Opticians - Sydenham
Our Staff at Sydenham are delighted to have been able to help you. Reviews like this encourage us to continue working as hard as we do. Thank you very much for the visit!
I have been using them for over 40…
I have been using them for over 40 years and have always found them to be really helpful
10 septembre 2025
Réponse de R Woodfall Opticians - Sydenham
Thank you for your kind review, we are pleased to hear that our 5-star service keeps you coming back to us. We really appreciate your continued support and look forward to seeing you again!
Really great opticians
Really great opticians, very friendly, my kids love having their eyes tested!
2 septembre 2025
Réponse de R Woodfall Opticians - Sydenham
Thank you for your kind review. It is a pleasure to take care of your family's eye health! We look forward to seeing you again.
Always feel well looked after by staff…
Always feel well looked after by staff who know their products + the eye test is very thorough.
8 septembre 2025
Réponse de R Woodfall Opticians - Sydenham
We are delighted to be your eye care provider and are pleased to have assisted you with a thorough sight test. Thank you for your feedback!
The service I've received has been at…
The service I've received has been at superlative level on all aspects.
1 septembre 2025
Réponse de R Woodfall Opticians - Sydenham
Thank you very much for leaving us your feedback, we are glad to have been of assistance.
Great service may son had to get…
Great service may son had to get replacement frames for his glasses. Lenses were swapped over really quickly. Staff were very professional and pleasant to deal with.
30 août 2025
Réponse de R Woodfall Opticians - Sydenham
We are pleased to have been able to arrange a quick replacement for your son as going without glasses can be quite difficult for some of us. Your feedback is greatly appreciated by our team at Sydenham and we are always happy to help.
Polite and professional
29 août 2025
Réponse de R Woodfall Opticians - Sydenham
Thank you for your feedback.
Super friendly staff
Super friendly staff. Always make my son and I feel welcome. Richard made my son howl with laughter.
Everyone is so kind, yet totally professional. The optician was very patient with my son, even when being asked 101 questions about all the equipment she was using to test his eyes. Thank you for a brilliant experience. Wouldn't go anywhere else.
15 août 2025
Réponse de R Woodfall Opticians - Sydenham
Thank you for suck a lovely review!
Our team at Sydenham are delighted to have been of assistance. Richard is a highly valued member of our team here, and he will be pleased to know that his jokes are appreciated by someone :)
Thank you very much for choosing Woodfalls Sydenham, we are always happy to help if needs be.
The quality of the staff
22 août 2025
Réponse de R Woodfall Opticians - Sydenham
Thank you very much for your 5-star feedback!
Réponse de R Woodfall Opticians - Sydenham
We are pleased to hear that you are happy with the customer service on your visit to our Sydenham practice.
Have been using this same branch in…
Have been using this same branch in Sydenham for 47 years. Every one professional and friendly and impeccable service.
13 août 2025
Réponse de R Woodfall Opticians - Sydenham
Your review is greatly appreciated by our team at Sydenham! Thank you very much for your continued support, we are glad to have been of assistance.
Lovely and welcoming opticians
I've been using wood fall opticians for a few years now and they are amazing. All staff are very welcoming and has made mine and daughters experience very positive.
I wouldn't go anywhere else and would highly recommend.
20 août 2025
Réponse de R Woodfall Opticians - Sydenham
Thank you for your kind review, we are pleased to hear that our great service keeps you coming back to us. We really appreciate your continued support and look forward to seeing you again!
Lovely service from all members of…
Lovely service from all members of staff from reception to the eye test itself. Really good quality products and knowledge with a personal touch. Would recommend highly for anyone looking for a more personal, tailored experience.
15 août 2025
Réponse de R Woodfall Opticians - Sydenham
Our team are pleased to hear that you had great service throughout your visit to us! We do try to deliver top service to all of our patients so we are pleased it does not go unnoticed. Thank you very much for your review.
Réponse de R Woodfall Opticians - Sydenham
Thank you for your review.
Friendly staff in shop
Friendly staff in shop, good advice given for Dry Eyes, and altogether a good experience.
11 août 2025
Réponse de R Woodfall Opticians - Sydenham
Our team greatly appreciate your feedback.
We are pleased to know that you had a good experience on your visit to us! Thank you very much for choosing Woodfalls Sydenham.
Friendly and knowledgeable staff
4 août 2025
Réponse de R Woodfall Opticians - Sydenham
Thank you for your review.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.