RYAN London Avis 

88
•
TrustScore 3.5 sur 5

3,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was looking for a real leather case for iPhone and was delighted to find a local business making great looking products for tech. I recently purchased an iPhone Case and an AirPods case. Order... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

First the shipping took a long time (ordered Friday night, shipped on Monday first working day but didn’t arrive till Thursday). Royal Mail 48 hours, not the sellers fault, but could consider... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've been buying Ryan's phone cases (the simple leather slip-case style) for a few years now. Currently on my third, and that's only because I've replaced my phone with a larger model each time -... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

SUPPORTED THIS COMPANY AND PURCHASED CASES FOR EVERY NEW PHONE I HAVE PURCHASED. RECENTLY I ORDERED A CASE THE BOTTOM SNAPPED WHERE THE CHARGE PORT GOES. THEY SENT A REPLACEMENT, NOT EVEN A MONTH LATE... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

88 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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3,3

Tous les avis

(88)

13 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Poor quality airpods pro case

Bought an airpods pro case a few months ago. The look and feel was excellent however the top part of the case has started to split down middle leading me to believe that the built quality is poor…

Update: got contacted and the product was replaced. Turned out to be an odd unit.

Excellent customer service

27 août 2023
Avis spontané
Logo de RYAN London

Réponse de RYAN London

Hello Andrei,

Thank you for sharing the order details. If you are encountering any issues with the items you received, please don't hesitate to reach out to us. You can send a few images of the problem to info@ryanlondon.com, and we will promptly address the issue for you.

It's worth mentioning that we sell a substantial number of these leather cases, and instances of quality issues are quite rare. As a small business, we take our customer service seriously and are committed to ensuring your satisfaction. If you require any assistance, please feel free to email us at the provided address, and we will be more than happy to assist you.

Noté 5 sur 5 étoiles

The dog collar I ordered and received…

The dog collar I ordered and received is beautiful.
Truly stunning, I ordered a bigger size than I need at the moment for my puppy so have now ordered a smaller one as I am so impressed.
Thank you

14 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Wonderful quality and service.

PLEASE IGNORE THE NEGATIVE REVIEWS FROM PEOPLE WHO MISTOOK RYAN OF LONDON FOR RYANAIR! Seriously? RYAN OF LONDON ARE GREAT!

Ordered a 16" leather laptop case with my initials stamped on it. Delivered in days. The quality and finish is designer label level without the exorbitant mark-ups of established fashion brands such as Dunhill or Gucci. Will use them again for sure.

9 août 2023
Avis spontané
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Réponse de RYAN London

Hi Francis! Thank you very much for your review! We really appreciate your support!

Noté 5 sur 5 étoiles

In a word....Class

I recently purchased a leather laptop case, and I must say, I am absolutely thrilled with my purchase. This case has exceeded all my expectations, and I am more than happy to give it a well-deserved five-star rating.
First and foremost, the craftsmanship of this case is impeccable. The genuine leather exterior is not only stylish but also exudes a sense of elegance and sophistication. The attention to detail is evident in every stitch, making it a truly eye-catching accessory.
Apart from its aesthetic appeal, this laptop case offers outstanding value for money and was well worth the cost.
My new Apple air laptop was expensive and It is reassuring to know that my laptop is safe and secure within this case, even when I'm on the move.
The case more than affords the protection I wanted from a case.

7 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic quality, fantastic company, fantastic prices.

Amazing quality. Real hand made items made out of real leather for reasonable prices. It's so rare to find quality products at any price range so I'm very impressed. I have bought a dog collar and a card holder so far and will be back for more! My personalised item came in a couple of days which I think is outstanding.

5 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Exceptional Customer Service and Quality Product

I have had the pleasure of dealing with Ryan to obtain a new harness, collar and lead in an EOL colour. I had originally ordered the wrong colour for the complete set, however, upon providing a photo, Ryan guided me through the returns process and ordering of the correct colour. Communication was second to none, responding over the Platinum Jubilee Bank Holidays. The quality of the products is exceptional and I would use Ryan should I need to replace any of the products going forward. Excellent Company, Excellent Customer Service - you would be hard to beat in this day and age. Thank you Ryan, I really appreciate the support provided.

9 juin 2022
Avis spontané
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Réponse de RYAN London

Hi Clare,
Thank you very much for taking time to write the review.
I really appreciate that.
I am very happy it worked out for you.
Enjoy the products.
Kind regards,
Ryan

Noté 5 sur 5 étoiles

I have visited many many times Ryan for…

I have visited many many times Ryan for leather goods and I must say that his products are of high quality and great value for money. Used to shop in Bond Street at renowned leather brands but there is nothing better about them in comparison to Ryan’s goods! So decided to do a swap of brands for the better! High recommended!

9 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

Collar snapped

First collar broke after a few weeks after emails getting stuck (AOL no doubt) Ryan has agreed to replace the collar with no quibble .

Hopefully it was just a one off fault .

Can’t fault the customer care tbf

19 avril 2022
Avis spontané
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Réponse de RYAN London

Hi Stuart, I have replied to your emails hours ago. Please check your spam folder or you can leave me a telephone number to call. We are responsible for our products. The previous buyer had different situation.

Noté 5 sur 5 étoiles

Top notch !

After shopping around extensively (and not wanting to pay £180 for an Apple MacBook sleeve) - I stumbled online on this company based in Greenwich. I liked the back story of the company - how the company was started etc. I had also ordered a couple of other mid priced sleeves from other companies - but had to return them because the quality wasn’t great. I ordered the blue leather with orange lining and must admit the quality of this sleeve is amazing. Really tactile and supple leather. The stitching is perfect and fit is very good. I had it personalised and this was embossed perfectly. I ordered the sleeve on Wednesday and it had arrived on the Friday - and the staff went out of their way to ensure I had it by New Year’s Eve. I really can’t fault the quality or the service and will be using this company again.

1 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

Quality glasses case

I and several family members have bought the glasses case from Ryan London and I have recently bought a second one for my wife. They are good quality leather, look great and are a much slimmer alternative to the usual optician supplied hard case. Arrived quickly.

7 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

One smart looking puppy

I have only written two trustpilot reviews prior to this one and was conscious of sounding like a moaner so wanted to write a positive review and the company that sprung straight to mind was RYAN London.

I ordered a leather collar for a new puppy and although it may be classed as pricey the quality of the leather and stitching was great as was the free embossing.

The speed of production and delivery was also amazing.

We have had a number of complements from other dog owners and I never hesitate to recommend RYAN.

24 février 2021
Avis spontané
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Réponse de RYAN London

Thank you Paul! I really appreciate that you took the time to leave a feedback! Ryan

Noté 5 sur 5 étoiles

Superb quality and fantastic customer service

Good morning. I just wanted to say a huge thank you. My iPhone 12 Pro case arrived this morning and it’s perfect! Absolutely delightful. It is my second phone case from you and the first one is still beautifully worn with its lovely characteristics. Superb quality products and a fantastic service. Thank you Cazx

22 février 2021
Avis spontané
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Réponse de RYAN London

Thank you Carolyn for your messages and public review too! Ryan

Noté 5 sur 5 étoiles

One Happy Customer

One Happy Customer

Ordered a iPhone 12 case from Ryan not only was service faultless, the case exceeded my expectations.

Full leather no plastic inserts just enough of a lip for camera and screen (with protector) and as its full leather the button action is great as its direct as such.

Tony

21 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

Absolutely Recommended

- Exceptional customer service;
- Exceptional products and designs;
- Exceptional quality.

Would absolutely recommend over high street/end brands!

27 novembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Custom iPhone case from Ryan is exquisite

I bought an iPhone 10x case from Ryan. And actually the wrong item was shipped which was just a small mistake. I contacted Ryan and he immediately fixed the issue and sent me a the right case. He was apologetic and mistakes happen so it was cool... especially when the business goes out of their way to make things right. I appreciated that. The case it self is great. It thin and has a very custom look and feel. This is my first case and the craftsmanship is exquisite.

4 août 2019
Avis spontané
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Réponse de RYAN London

Thank you very much for taking the time to leave your feedback. Ryan

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