Great company, quality juices with good choice of flavours - my faves are blackcurrant and spearmint. Order only took a few days. Normally purchase self juices from a shop in my nearest city but seein... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have not received my order but my account states order fulfilled. I emailed on Saturday and received an automated response stating I would be updated the next working day and I have received nothin... Voir plus
The only vape juices I now use! It’s been around 3 months and I genuinely won’t use another brand. The flavours are exactly as they say, they feel premium and vape very well.
L'entreprise a répondu
Very easy to navigate my purchase and excellent, speedy delivery. Highly recommend this seller and will be using again ☺️
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
S-Elf Juice UK is a premier e-liquid manufacturer and online retailer, renowned for its exceptional quality. Our e-liquids are meticulously developed and produced in the UK, using the finest ethically sourced ingredients and adhering to the highest standards. Explore our vibrant collection of over 90 flavours, from the timeless taste of classic tobacco and refreshing menthol to the punchy sweetness of fruits, all available in various strengths to perfectly match your vaping style. Additionally, our online store offers top-quality electronic cigarettes and vaping merchandise.
Coordonnées de contact
Royaume-Uni
- help@s-elfjuice.com
- s-elfjuice.com
3,6
Moyen
23 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I have not received my order but my…
I have not received my order but my account states order fulfilled.
I emailed on Saturday and received an automated response stating I would be updated the next working day and I have received nothing apart from a request for a customer rating.
3 août 2026
Wrong nicotine mg
I purchased 10 bottles of self juice. 6 of these were fine and correct mg
4 of the bottles were orange ice and came in double the nicotine MG . They were pretty harsh
I emailed them ' no response
I emailed again incase i had sent it to wrong email address and included pictures and still no response about 10 days since the first email
At this point i dont care, not looking for order to be replaced as i went and bought new orange ices from the local VPZ shop but i am writing the review because the customer service
is poor and they just dont respond it seems
I wont buy from here again
7 avril 2026
Avis spontané
Very easy to navigate my purchase and…
Very easy to navigate my purchase and excellent, speedy delivery. Highly recommend this seller and will be using again ☺️
27 mars 2026
Réponse de S-Elf Juice
Hi Alma
Thanks so much for your feedback and pleased that you enjoy the liquid and the shopping experience :)
Thanks again
S-Elf Juice
The only vape juices I now use
The only vape juices I now use! It’s been around 3 months and I genuinely won’t use another brand. The flavours are exactly as they say, they feel premium and vape very well.
25 février 2026
Réponse de S-Elf Juice
Hi Leah
Thanks so much for your feedback and pleased that you enjoy the liquid and how much of a fan of ours you are!
Thanks again
S-Elf Juice
Réponse de S-Elf Juice
Hi Susan
Sorry to hear that the wrong liquid was sent out to you. We did reply back to your email looking to make this right. If you email us at help@s-elfjuice.com, we can get this sorted
S-Elf Juice
Réponse de S-Elf Juice
Hi CHARLIe
Thanks so much for your feedback and pleased that you enjoy the liquid and the shopping experience :)
Thanks again
S-Elf Juice
Really great customer service when my…
Really great customer service when my order didn't arrive on time
3 janvier 2026
Réponse de S-Elf Juice
Hi Victoria
Thanks so much for your feedback and its great to hear that the customer service team help sort your issue out
Thanks again
S-Elf Juice
Excellent price for quality Self Juice
Excellent price for quality Self Juice, Nice and tasty blackcurrant and cherry.
3 janvier 2026
Réponse de S-Elf Juice
Hi Patrick
Thanks so much for your feedback! We're really glad you found the quality of S-Elf Juice excellent and and hope to see you again soon!
S-Elf Juice
Easy to order and quick delivery
29 septembre 2025
Réponse de S-Elf Juice
Hi Rhian
Thanks so much for your feedback! We're really glad you found it easy to order and that your delivery arrived quickly. Hope to see you again soon!
S-Elf Juice
Réponse de S-Elf Juice
Hi Sarah
Thanks so much for the 5 Star review! It's great to hear how much you are enjoying S-Elf Juice Experience
Thanks
Where is my order gone!?
I ordered on their website and have no news about it! Tried to reach them on their mail address but all I got was an automatic response, tried again on their website and again nothing, tried to have news about my order but can have any news about it! The costumer service is not existent. No possible way to know if your order has been sent or not, or where it is. They say deliver fast it’s been a week already.. and since I can’t know anything about my order I can’t get a refund neither but yes they took my money and no I got nothing… if you see this am still waiting atm!
3 juin 2025
Avis spontané
Réponse de S-Elf Juice
Hi Alexis,
We apologise for the inconvenience caused by not receiving ay reply from us. I can see that your package was delivered on the 4th June and i can see that the delay was due to verification needing to take place
We truly appreciate your patience throughout this process, and again, we’re sorry for any frustration caused.
Please don't hesitate to reach out if you need anything else.
Many Thanks,
S-Elf Juice
Réponse de S-Elf Juice
Hiya Sam
Thanks so much for the 5 Star review! It's great to hear how much you are enjoying the S-Elf Juice flavours!
Thanks
S-Elf Team
Quality juices, lots of flavours and quick delivery.
Great company, quality juices with good choice of flavours - my faves are blackcurrant and spearmint. Order only took a few days. Normally purchase self juices from a shop in my nearest city but seeing as I don't go that often, i'll definitely re-order online again
2 mai 2025
Réponse de S-Elf Juice
Hiya
Thanks so much for the 5 Star review! It's great to hear how much you are enjoying the S-Elf Juice flavours especially the blackcurrant (one of my favourites as well!)
Thanks
S-Elf Team
Réponse de S-Elf Juice
Hiya Hannah
So sorry that we cancelled your order. We did reach out to yourselves to explain that we are currently out of stock of the flavour your ordered.
We would love to have you order from us again so please let us know if there is anything we can do to help
Aways have stock of s-elf legends which…
Aways have stock of s-elf legends which I can't get anywhere else. Quick delivery. And I earn points.
23 février 2025
Contacted regarding recent order issue…
Contacted regarding recent order issue as empty packaging arrived, within 24 hours they responded to me and sent me out my replacement order again and received it within 24 hours
25 février 2025
Avis spontané
Réponse de S-Elf Juice
Hi Katie,
We appreciate you taking the time out of your day to leave us this 5 star review!
We are happy to hear that we have resolved your issue. If there is anything else we can assist you with, please reach out to us.
Thank You,
S-Elf Juice
Great customer care order a lot!!
30 décembre 2024
Réponse de S-Elf Juice
Hi Dave,
We're thrilled you had a fantastic experience!
We appreciate you taking the time to share your positive feedback as we strive to provide excellent customer service, and your comments are a testament to our team's dedication.
Thank you,
S-Elf Juice
empty package
Received empty package already opened. Just with invoice
Update: Unfortunately I have received 0 emails and can prove that nothing has been sent to myself, checked spam also. As for phone calls, I am currently on vacation so will not receive any. Have emailed multiple times.
please double check you have sent any emails, as so far I’ve had 0 correspondence from yourselfs.
Months later. Still no correspondence.
14 février 2025
Réponse de S-Elf Juice
Hi Renyta
Thank you for bringing this to our attention, and we apologise for the inconvenience caused. We have tried reaching out to you via phone and email to address this issue, but unfortunately, we haven’t received a response from you.
At your earliest convenience, please contact our customer support team at help@s-elfjuice.com so we can promptly resolve this matter for you. We truly value your satisfaction and are committed to making this right.
Looking forward to hearing from you soon!
Many thanks,
S-Elf Juice
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.