Sadafscollection Avis 

423
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Review I honestly couldn’t recommend Sadaf’s Collection enough! 🤍 As someone who usually finds the process of looking for Asian clothes quite stressful, especially trying to find something tha... Voir plus

Noté 5 sur 5 étoiles

Great contact and customer services, always keep you updated on your order. I have ordered 2 times through Sadafs collection, 1 ready to ship order and one order thats 3-6 weeks the first one came wit... Voir plus

Noté 4 sur 5 étoiles

After a slow reply to messages, took a week!! the communication was swift and clear. Order eventually arrived after payment was taken 8 days previously. Unfortunately had to return the out... Voir plus

Noté 3 sur 5 étoiles

Sorry about to write this review.My first experience with Sadaf’scollection was brilliant but second wasn’t the great.taking long timing to deliver.after lots of emails I received my parcel and ramsha... Voir plus

3,9

Bien

TrustScore 4 sur 5

423 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 36 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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3,9

Tous les avis

(423)

46 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Reasonable communication once prompted

After a slow reply to messages, took a week!! the communication was swift and clear.

Order eventually arrived after payment was taken 8 days previously.

Unfortunately had to return the outfit as it was not as described.

Colour was completely off as was sizing. Sleeves far too long and whole outfit was dated as if from 80s/90s. Very disappointing as a first time customer, at the price for the outfit, despite a discount given.

Email received promptly stating refund is being processed. Waiting now for it to be credited back.

1 mai 2025
Noté 1 sur 5 étoiles

The outfit was nothing like the…

The outfit was nothing like the picture, first time customer and very disappointed.

28 mars 2025
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Réponse de Sadafscollection

Dear Safia,

We’re sorry to hear that you’re not satisfied with the item you’ve received. We have already processed your return and refund for you and resolved this to the best of our ability.

All suits we sell are original designer wear and are stitched according to images.

You can request to see images or videos of the item before ordering if you’re unsure what it will look like in natural light.

If we can still assist you further, do let us know and we’ll be happy to help.

Kind regards,
Sadaf’s Team

Noté 1 sur 5 étoiles

Awful service awful quality

Awful service awful quality

21 février 2025
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Réponse de Sadafscollection

Hello,

We are sorry to hear that you're not satisfied with your shopping experience. Kindly call us and we'll be more than happy to resolve this for you.

We accept returns within 7 days if you're not satisfied with the item(s) received.

kind regards,
Sadaf's Team

Noté 5 sur 5 étoiles

Exceptional Service and Quality: A Wonderful Shopping Experience with Sadafscollection

I recently ordered from Sadafscollection and although they didn’t have the specific dress I initially wanted, I was really impressed with how they handled the situation. They offered me a beautiful alternative and sent it to me on priority delivery, which was much appreciated. The quality of the dress is fantastic. it exceeded my expectations! Also, their customer service was top notch, super helpful & attentive throughout the process. I’m definitely a happy customer and will be shopping here again!

16 janvier 2025
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Réponse de Sadafscollection

Dear Ali,

Thank you so much for leaving us a positive review. It is very appreciated. Do let us know if we can be of any further assistance in the future and we'll be happy to help.

Kind regards,
Sadaf's Team

Noté 5 sur 5 étoiles

There might of been a long delay in…

There might of been a long delay in receiving my pre- stitched suit but the promises Sadaf & her team made in getting it delivered as soon as they can was kept and it was for a gift which the receiver did absolutely love so thank you , you certainly did deliver your best customer service .☺️

14 janvier 2025
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Réponse de Sadafscollection

Dear Nahida,

Thank you so much for your honest and kind review. It is very appreciated.

Pre orders can sometimes be delayed due to both internal or external factors. If you require something urgently or with next day delivery, we recommend shopping from the immediate dispatch section.

If you’re unsure about the delivery timing of a specific item, you can contact us and we’ll be more than happy to advise you on delivery timings.

Kindly contact us if you require any assistance with future orders.

Kind regards,
Sadaf’s Team

Noté 1 sur 5 étoiles

Horrendous experience

Horrendous experience. I made an order in August 2024 and have still not received the item. I was initially advised the item had arrived in store and would be dispatched but still have not received the requested order. The store is now showing as closed online with no correspondence received from the customer service team advising of any update and any queries on refunds and complaints have been left unanswered.

3 octobre 2024
Avis spontané
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Réponse de Sadafscollection

Dear Norah,

Unfortunately, we cannot match up the information you've provided to an order on our system.

If your concern is genuine please email us with a valid order number and our team will get back to you as soon as possible.

We always try our best to reply to all customer queries via email within 48 hours. For quick responses, you can use our live chat option. For quick UK delivery, kindly shop from our immediate dispatch section.

Kind regards,
Sadaf's Team

Noté 5 sur 5 étoiles

Great service at excellent prices

Great service at excellent prices. Will definitely visit again.

16 septembre 2024
Avis spontané
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Réponse de Sadafscollection

Dear Hamza,

Thank you for reviewing us. It is very appreciated.

Kind regards,
Sadaf's Team

Noté 5 sur 5 étoiles

Good quality and customer service.

I ordered from this website last week and I received my order this week which was very impressive seeing as it was a pre order item. I was informed by the team that the suit I ordered was from a batch that was already nearing the end of the stitching process and would soon be ready to dispatch. I was updated whenever I requested one and am very impressed with the service I've received. I did order once before from this website and it took longer than I had expected as that was also a pre order item but I decided to give them another chance as the quality was very good the first time.

I have already recommended this store to my family and friends. If you are looking for original brand clothing then shop from this place. Their quality is always excellent. I also like the stitching. I will also check out their store as I have heard really good things about it! Good luck to this store.

9 septembre 2024
Avis spontané
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Réponse de Sadafscollection

Dear Shoaib,

Thank you for reviewing us. It is very appreciated. We look forward to your visit at our store.

Kind regards,
Sadaf's Team

Noté 5 sur 5 étoiles

100% original stuff.received the same…

100% original stuff.received the same dresses as ordered.very courteous staff

14 juin 2024
Avis spontané
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Réponse de Sadafscollection

Dear Shazia,

Thank you for reviewing us. It's very appreciated.

Kind regards,
Sadaf's Team

Noté 5 sur 5 étoiles

I have had an amazing experience

Sadaf’s collection is amazing. I always get my inspiration from instagram and then click on the website to browse more Pakistani clothes for different occasions. I have shopped a few times and I must say the quality is really good and the prices are reasonable. I also see lots of designer pieces go on sale! Would highly recommend because of exceptional customer service!! There is also a shop that i visited on Lea Bridge Road and Sadaf found me a really pretty orange shalwar kameez

18 septembre 2024
Avis spontané
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Réponse de Sadafscollection

Dear Areeba,

Thank you for reviewing us. We really appreciate it.

Kindly get in touch with us if you require any assistance in the future and we'll be more than happy to help.

Kind regards,
Sadaf's Team

Noté 1 sur 5 étoiles

Not ordering again

I had to personally request that my order be shipped, and this was two weeks after placing it. It seems they had no intention of shipping it without my intervention. Reaching them was nearly impossible—I sent several emails with no response and only managed to get through after numerous phone calls. When they finally shipped the order, they sent me the wrong tracking number.

7 septembre 2024
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Réponse de Sadafscollection

Dear Shahrina,

Thank you for contacting us.

We are extremely sorry that you had to experience this delay. Your order was accidentally missed out by our team and we are grateful that you had reminded us so that we could request our team to have it dispatched. We wouldn't purposely not dispatch your order. As your order was an international order, it can take longer to deliver than the standard delivery timing that is given to UK customers.

We would also like to apologise for the technical error that caused you to receive the incorrect tracking information that was meant to be sent to another customer.

Even though we try our best to reply to emails and messages promptly, if our lines are busy it can sometimes take longer than we'd expect. Our email for customer enquiries is info@sadafscollection.com and our contact number for the store is 02045680001.

If you still require further assistance, or if you haven't yet received your package. please email us and we can assist you.

Kind regards,
Sadaf's Team

Noté 5 sur 5 étoiles

GREAT QUALITY

Needed a gift for my wife and I was abit skeptical about ordering online however, still went ahead and arrived within 4 days
Amazing suit and great quality
Will defiently order again if not visit the store with the mrs one day

4 septembre 2024
Avis spontané
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Réponse de Sadafscollection

Hello,

Thank you for leaving us a review. It is very appreciated.

You are most welcome to visit our store. Please call us before you come in.

Kind regards,
Sadaf’s Team

Noté 5 sur 5 étoiles

visited an sadafs collection and loved…

visited an sadafs collection and loved it! Gorgeous designs, top-notch quality, and super friendly staff. Perfect place to find unique and stylish outfits! Highly recommend!

10 septembre 2024
Avis spontané
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Réponse de Sadafscollection

Hello,

Thank you for leaving us a review. It is very appreciated.

Kind regards,
Sadaf’s Team

Noté 5 sur 5 étoiles

Communication and delivery was exceptional

Brought a last minute gift - communication and delivery was exceptional. Well done

17 août 2024
Avis spontané
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Réponse de Sadafscollection

Hello,

Thank you for leaving us a review. It is very appreciated.

Kind regards,
Sadaf’s Team

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