Connection issues with outdoor siren for burglar alarm. would not work properly until distance from control unit to siren was reduced to about 3 metres. Also instruction leaflets poor quality and dif... Voir plus
L'entreprise a répondu
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Not a smooth transaction and there were issues with the ordering process and also with the delivered product. However, when reaching out to them, everything was resolved quickly and without fuss.... Voir plus
L'entreprise a répondu
Outstanding customer service. One unit bought on Oct 22 developed a fault. I contacted Safe Tec and a person by the name of Hasher dealt with my problem with courtesy and speed. I received a replacem... Voir plus
L'entreprise a répondu
Ordered on Sunday, delivrered on the following Thursday, 3+1+RC. Found one device would not interlink but then realised it needed to be cleared and then re-added. The videos are short and easy to foll... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
SAFE-TECH is a young, talented, and innovative British brand based in Manchester, specialising in high-quality yet affordable fire and safety products for the community. We partner with some of the UK’s most prominent chain stores and have successfully delivered customised fire safety solutions to the Royal Navy and the NHS. At SAFE-TECH, we take pride in offering cutting-edge products because we firmly believe that everyone deserves a safe home, regardless of their budget. That’s why we are committed to providing advanced yet affordable security solutions to protect households across the UK.
Coordonnées de contact
PO Box 5616, M61 0WS, Manchester, Royaume-Uni
- 03301001099
- info@safe-tech.co.uk
- safe-tech.co.uk
3,8
Bien
124 avis
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A répondu à 100 % de ses avis négatifs
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Proper product
Proper product. Does what it says. Very happy with the delivery process as well
15 mai 2022
Réponse de SAFE-TECH
We appreciate your support. We are looking forward to seeing you again.
All the best.
Easy to install
14 mai 2022
Réponse de SAFE-TECH
We appreciate your support. We are looking forward to seeing you again.
All the best.
Great product
Great product. Easy to pair and install. Instructions could have been better though
14 mai 2022
Réponse de SAFE-TECH
Thanks for your feedback regarding the instructions. We appreciate your support. We are looking forward to seeing you again.
All the best.
Very quick to arrive exactly what I…
Very quick to arrive exactly what I needed thank you 😊
13 mai 2022
Réponse de SAFE-TECH
Thank you for your support. We looking forward to seeing you again.
All the best.
Linked alarms
Were delivered promptly are not fitted yet so cannot give full review they seem to be of very good standard
10 mai 2022
Réponse de SAFE-TECH
Thank you for your support. We looking forward to seeing you again. Just give us a call if you need guidance with the pairing.
All the best.
Excellent service
8 mai 2022
Réponse de SAFE-TECH
Thank you for your support. We looking forward to seeing you again.
All the best.
Order for interlinked detectors to meet Scottish fire regulations.
The order for 3 smoke detectors, a heat detector, a CO monitor and a remote control arrived promptly. The instructions were, for me at least, not as clear as I would have liked. A call for technical support was answered quickly and I was very helpfully talked through the linking process which was then achieved quickly and easily. A further call regarding location of the CO monitor identified an error in the Information in the website FAQ (minimum distance from a wood stove) and was again helpfully resolved. The ready availability of useful assistance is a major plus point. As regards the devices they are all physically installed, are linked and the test button on the remote control causes them all to sound. Ten years service life remains to be seen. From purchase, delivery and installation standpoints SAFE-TECH is to be recommended.
8 mai 2022
Réponse de SAFE-TECH
Thank you for your support. We apologise for the issue with the pairing. We are currently updating all our instructions and videos.
All the best.
Réponse de SAFE-TECH
Thank you for your support. We looking forward to seeing you again.
All the best.
Absolutely first class customer service…
Absolutely first class customer service and products. I wanted to order but as I would be out of the country for a while I did not want the goods delivered until I was back. Jacky in customer services took control of the situation immediately and arranged for the goods to be posted out the day after we arrived back in the country. Terrific.
7 mai 2022
Réponse de SAFE-TECH
Thank you for your support. We looking forward to seeing you again.
All the best.
Réponse de SAFE-TECH
Thank you for your support. We looking forward to seeing you again.
All the best.
EXCELLENT SERVICE
EXCELLENT SERVICE, PRODUCTS ARE GREAT AND GREAT QUALITY. WOULD RECOMMEND SAFE-TECH FOR YOUR ALARM NEEDS.
7 mai 2022
Réponse de SAFE-TECH
Thank you for your support. We looking forward to seeing you again.
All the best.
Delivered on time and easy to set up
Ordered on Sunday, delivrered on the following Thursday, 3+1+RC. Found one device would not interlink but then realised it needed to be cleared and then re-added. The videos are short and easy to follow. Once interlinked, the alarms only took minutes to attach to the ceiling in the appropriate places. Clearly we have not had them long but, for the moment, we are delighted ;-)
2 mai 2022
Avis spontané
Réponse de SAFE-TECH
Thank you for your support. We apologise for the issue with the pairing.
All the best.
Good product
Good product, good price. Fits new Scottish regulations and easy to install
15 avril 2022
Réponse de SAFE-TECH
Thank you for your support. We looking forward to seeing you again.
All the best.
Réponse de SAFE-TECH
Thank you for your support. We looking forward to seeing you again.
All the best.
Scottish compliant smoke and heat alarms
Good experience replacing my alarms in Scotland so they are interlinked. Arrived in 3 days of ordering and had them all paired within 15 mins and installed within 30 mins. Fraction of the price of paying someone to do it.
10 avril 2022
Avis spontané
Réponse de SAFE-TECH
Thank you for your support. We looking forward to seeing you again.
All the best.
Interlinked alarms bundles
I have ordered two interlinked bundles (one for a friend) over the last month and both arrived ahead of time. First set set up no problems. Still to set up 2nd set. Great service.
9 avril 2022
Easy to sync, test and install.
Fast delivery, all alarms sync without issue, very easy to mount using backplate. Recommended.
9 avril 2022
Excellent service,I urgently needed…
Excellent service,I urgently needed some items and couldn’t wait for the next day delivery so was relieved when I was told that I could call in person on the day at the warehouse and they would have everything ready,which they had upon my arrival.The items I picked up where excellent quality and very reasonably priced.
Will definitely use again.
8 avril 2022
Excellent service could not ask for…
Excellent service could not ask for better would certainly use this firm again
8 avril 2022
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