Safe Heating Solutions ltd Avis 

Excellent service provided by Jamie who was very professional from the get go. We inherited a boiler in poor condition which was down to a bad installation. It was really important to have a good installation for the new boiler to ensure no problems for the future.

Jamie instilled confidence with his thorough approach when he came out to give a non-obligation quote compared to other gas engineers and everything was very well explained. Our new boiler instillation was complex due to the boiler location and very long flue which meant costs were slightly higher than a standard instillation but this was made easy by spreading the payments out over 3 months interest free. Credit has to be given to Leonie who was very helpful in getting a date booked in and sending the invoices over promptly.

On the day of the instillation on a very hot day, Jamie did a fantastic job of everything and was very knowledgeable in explaining things along the way. As a part of the professional service we received, we also booked our annual service for next year.

We couldn’t be more happy with our brand new Vaillant EcoTec Plus boiler! I highly recommend Safe Heating Solutions as you will get a professional, trustworthy and friendly service. I’ve even got my brother’s boiler service now booked in with Jamie and he is definitely my choice for all gas/boiler problems in the future! Thank you Jamie and Leonie

I was very impressed with the professionalism that Jamie showed, from start to finish. He was easy to get hold of, punctial, quick at diagnosing faults.
As it turned out I needed a new boiler. Jamie went through solutions in great detail explaining appropriate solutions for my situation with the tradeoffs for each solution all documented.
Safe Heating Solutions were transparent with costs and scheduling, which they kept to, through the whole process of installing a boiler.
Once the boiler was installed, Jamie explained all the controls and user features that I would need to control boiler. I would very much recommend Safe Heating Solutions based on my experience with them.

Jamie is a lovely chap who explained everything and made sure we understood our new vaillant boiler. Very much appreciated efforts to keep the work area clean and tidy...even wore shoe protectors. Jamie was reliable in terms of timing appointments and very grateful when offered a cuppa. We would welcome him back for any appropriate work.

Safe Heating Solutions Ltd came highly recommended via a family member’s friend. Jamie responded to my quotation request swiftly and provided information and a quote for my replacement combi boiler which was substantially better than the one I received from a well known national gas company. On my installation day Jamie was on time, friendly and worked hard all day to get the new boiler up and running. He was efficient, tidy and also kindly and patiently explained the system and the new smart controls to me. The invoicing process was simple and any queries I had received quick responses from Jamie and Leonie via their office. All in all I have no hesitation in recommending their service.

Jamie was professional, informative, kind and honest. Everything was explained fully before, during and after our boiler was fitted.
Overall excellent service

Excellent service throughout. Competitive quote for replacing our dead combi-boiler. Gave options and clearly explained these options for replacement. Efficient turn-around time for undertaking the work. Prompt arrival for carrying out the work. Work carried out in a very efficient manner, everything done neatly and all tidied up and made good after installation. Explained the new boiler functions and what to expect over the next few weeks. Friendly and polite throughout. Invoicing also efficient and easy to use/pay. Would strongly recommend.

I am very happy with the work that Safe heating solutions did for me. Very professional and thorough with excellent communication and customer service throughout. I really appreciated that they gave me 3 different quotes, all competitive within the current market. They were also able to do the work within days of offering the quote, which was very much needed as I had no heating or hot water.

Highly recommend
Jamie is professional, friendly, knowledgeable and informative
I called Jamie due to leaking a leaking main water tap, when here I stated having problems with our 12 year old boiler, due to the problem a new boiler was needed.
I was emailed 4 quotes, all informative and well priced
I made my decision and appointment confirmed. On the day Jamie was punctual and had even bought heaters for the house. After installation Jamie went through everything as we had the hive controls.
I cannot recommend jamie enough! 5 stars.

Safe Heating Solutions ltd were brilliant from start to finish. They were punctual and very professional. Jamie came round to give advice on a new boiler as ours needed replacing he was very knowledgeable and helpful. He sent us a reasonable quote and was able to fit us in for a new boiler very quickly. Jamie came to fit the boiler himself his workmanship was exemplary we would highly recommend. Cheers Jamie

fantastic experience, they go above and beyond to help, very helpful and honest and i can't recommend them enough. jamie helped us and was amazing !

Highly recommend safe heating solution,
Jamie did a fantastic job, very professional, replacing old boiler in loft installing new boiler downstairs.
Thanks again Jamie .

Jamie has been fantastic from start to finish. He helped me see the damage in my boiler from a honey bee nest and gave me pressure free options for my future boiler. I decided on a combination boiler and due to my current boiler being broken, he endeavoured to get me up and running as soon as possible. Thank you Jamie!

Jamie replaced our old vented hot water cylinder with new unvented one, he delivered exactly what I had asked for which was to replace the old vented hot water cylinder with an unvented one, install a mixing valve on the outlet of the cylinder and install a smart controller for the electric immersion heater. I'm very pleased with the new system and impressed with Jamie's knowledge and skill in quoting and installing it for us.

We are extremely pleased with the installation of our new boiler. The work undertaken by Jamie was first class. He was clean and tidy and very helpful, answering any queries we had. We would highly recommend. Thank you

I am pleased to be able to review the fitting and service of a Vaillant Ecotec Combi boiler last year, and including the end of first year service. I like to be able to experience the full cycle for a new product installation.
As my existing boiler was unsafe and therefore unusable it was important that it was replaced quickly. From the initial meeting with Jamie of Safe Heating Solutions I felt confident that he was well qualified to do the job. Sure enough, he was able to supply and fit the latest model Vaillant within the week, and at a competitive price.
Jamie is an extremely capable and experienced engineer and has been a great source of valuable information and advice. He sourced the boiler when they were scarce and fitted it immediately. His familiarity from training with this new model meant the installation was completed quickly and without hassle.
He has a quick and efficient working style. He is really methodical, explaining while doing; there is no cutting of corners. And he definitely goes the extra mile. This was as apparent in the first-year service as it was for the initial fitting. I have never had a service as thorough as Jamie did.
He was clean and careful in the property as well, protecting floors and carpets, covering work tops, and cleaning and wiping down afterwards.
After-service was impressive too. Documentation was provided with the product of course, but also full copies of all the manufacturer fitting and service details were provided as attachments to communications throughout.
All in all, he’s done an extremely professional job and I recommend him most highly.
And he’s a nice guy. It’s been a pleasure to have him in the house.

Amazing service
Very helpful
Very quick response
Job booked in straight away
New boiler fitted with no issues
Correct all previous issues
Very clean and tidy
Would highly recommend

I wouldn’t hesitate to recommend Safe Heating Solutions Ltd. Jamie and Pete carried out a full central heating strip out and replacement in our dated bungalow. Competitively priced, Jamie listened to our needs and both he and Pete were polite, tidy and professional. We’re so pleased with the work and our new heating system. 10/10 for after care too, Jamie has called several times to check that everything is working as it should. We hugely appreciated that extra touch. Thanks Jamie!

Jamie is always very polite, personable, approachable and tidy. I can personally and unreservedly recommend Safe Heating Solutions. You will not regret it.

Our boiler failed and needed replacing urgently. Jamie gave us what I thought was a very reasonable quote compared to some others I looked at and he certainly knows his stuff. Jamie arrived when he said he would and managed to get to us earlier than originally booked. He was very professional and worked late to ensure we had heat overnight. He did a fantastic job replacing our very old system which gave him some issues. I would recommend Safe Heat Solutions without any reservations at all. We are having further work done by Safe Heat Solutions early next year.