PLEASE TAKE THE TIME TO READ THIS BEFORE YOU ORDER I ordered a rare perfume worth AED 900 only to be ghosted by them. All my texts and emails have gone unanswered. I'm 100% certain this business is... Voir plus
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Lisez les avis des autres
I was personally impressed by how fast the delivery came. And I loved the perfume I bought from them ( Armani Stronger and Legend by Mont Blanc). For the quality of customer service and authentic... Voir plus
L'entreprise a répondu
I purchased a diffuser and 2 scented candles at a Christmas fair. The diffuser perfume, rose and oud is an absolute dream. My bathroom now smells like a spa experience. I have now ordered 2 more. I ca... Voir plus
I visited their site, the perfume I wanted was in stock. I ordered and paid. 5 days later they tell me that the perfume will be delivered the following week because it was out of stock and new stock w... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Sahara Perfumes is not just a name; it's a promise—an invitation to embark on a sensory journey that marries the mystique of the desert with the allure of international and local fragrances. The desert, with its vastness and timelessness, symbolizes the depth and breadth of our offerings. It represents the untold stories encapsulated in every bottle.
Coordonnées de contact
Business Village B 501/7 Hamadan Innovation 2, 0, Dubai, Emirats Arabes Unis.
- 04 452 2962
- support@saharaperfumes.com
- saharaperfumes.com
3,2
Moyen
33 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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Fraudulent Business
PLEASE TAKE THE TIME TO READ THIS BEFORE YOU ORDER
I ordered a rare perfume worth AED 900 only to be ghosted by them. All my texts and emails have gone unanswered. I'm 100% certain this business is a fraud and operating as a front. Please save your money. I have already reported this business to multiple government bodies - hopefully, they will begin their investigations soon. Please stay away from this business.
5 mars 2026
Avis spontané
untrustworthy company
I oreder on 23rd, and pefume was very rare to be found. It was shown as 4 in stock! So actually I was exicted. I was waiting and still I am waiting for delivery. I try to call mibles, no answer, the one has been provided in the website is out of service! I call fix line, no answer. I sent 2 emails, no reply. I sent What's up, no reply. I left message in Chat Box, so reply. If noone reply me in 3 days I will put a formal complain.
28 juillet 2025
Avis spontané
Outstanding customer service and…
Outstanding customer service and communication.
Aftershave was amazing and will come back for repeat order.
Would highly recommend!
29 avril 2025
Avis spontané
very bad experience
very bad experience first they delay shipment in 20 days i get shipment and order not completed still they have to refund me
4 avril 2025
Thieves
I visited their site, the perfume I wanted was in stock. I ordered and paid. 5 days later they tell me that the perfume will be delivered the following week because it was out of stock and new stock was coming. Since then, no replies to live chats, nor emails, and they never pick calls. The location they have on google is a fake location.
4 avril 2025
Avis spontané
Spa experience
I purchased a diffuser and 2 scented candles at a Christmas fair. The diffuser perfume, rose and oud is an absolute dream. My bathroom now smells like a spa experience. I have now ordered 2 more. I can't recommend this product enough
15 décembre 2024
Avis spontané
very best delivery time
22 août 2024
This is my third time to buy from…
This is my third time to buy from you…but this time i doubt if it is authentic…no barcode on the box ,even the seal tape is not tight like i used to see from two previous perfumes.
19 juillet 2024
Réponse de Saharaperfumes
Hi Dear Rashid
Thank you for your feedback and for being a loyal customer. We apologise for the seal issue on your recent purchase. We ran out of our usual stickers, so the seal might not have been as tight as before.
Please rest assured that all our products are sourced directly from authorized distributors and manufacturers, and we guarantee their authenticity. The differences you noticed, such as the missing barcode and the seal tape, might be due to variations in packaging from the manufacturer. However, we understand how this could raise concerns.
Additionally, if you could provide us with more details or images of the product, we would gladly investigate this further with our suppliers to ensure that such issues do not occur in the future.
Thank you once again for bringing this to our attention, and we look forward to resolving it to your satisfaction.
Réponse de Saharaperfumes
Thank you for your message. We apologize for any confusion regarding your order. Givenchy recently updated their packaging, and we had the new stock in hand, but due to the volume of products, we didn't update the website in time.
We understand you preferred the old packaging and have already arranged for a return. Once the courier collects the products, we will promptly process your refund.
Thank you for your understanding and patience.
Best regards,
Réponse de Saharaperfumes
Thank You Farin for the kind words.
Thank you
Thank you . Thank you for interacting with me and delivering the order quickly
29 juillet 2024
Réponse de Saharaperfumes
Dear Nada, Delighted to serve you.
From ordering this perfume the whole…
From ordering this perfume the whole process was so easy. Package was delivered on time and the perfume is gorgeous. Ordered for my daughter.
23 juillet 2024
Réponse de Saharaperfumes
Hi Susan,
We are please to make you happy. Hope to see you soon again.
Réponse de Saharaperfumes
Thank You Mil, Always at your service.
Réponse de Saharaperfumes
Thank you Wisam for the appreciation.
Réponse de Saharaperfumes
Dear Khalid,
We are really sorry to hear this,
Our perfumes are sourced directly from brands and authentic suppliers, We stand with our authenticity. There must be an issue that made you say that.
We are here to help you, Please get in touch with us and we will make sure to clear all the confusions.
Thanks
The perfume was amazing but
The perfume was amazing. Delivery quick and easy. But I paid 15 dhs for gift wrapping, the wrapping was messy and done so unprofessionally that I had to remove it before gifting the gift.
19 juin 2024
Réponse de Saharaperfumes
Thank you for your feedback Fatima. We're glad you enjoyed the perfume and our delivery service. We apologize for the gift wrapping issue; we had an unexpected staffing shortage. We have taken measures to improve our gift wrapping service. Please get in touch we will refund the 15 AED immediately. Sorry for any inconvenience caused.
Réponse de Saharaperfumes
Thank you so much Shahid for kind words.
Fast delivery
Fast delivery, they call you before they come. Parfume prices are also verry good and its all legit!!!
13 juin 2024
Réponse de Saharaperfumes
Arif, It is good to know that you liked our services. Happy to serve you.
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