Very efficient and friendly service. Ordered one day, ready to pick up from the store next day. Friendly lady checked I was happy with the denominations in the pack ready to pick up, and gave me som... Voir plus

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Lisez les avis des autres
The lady on the travel money desk was very polite and efficient. The whole process was very speedy as I had pre-ordered and after checking my id and payment card, the cash was ready prepared. The on... Voir plus
Very straight forward to check rates and book online ,quick processing time. Fortunately there is a collection point very convenient for me to get to. Staff was friendly and able to provide me with m... Voir plus
Sainsburys offered a better exchange rate than the post office. Also, I was able to select my preferred date for collection. The staff offered buy back guarantee and guidance. Just one thing to be min... Voir plus
À propos de l'entreprise
À propos de Sainsbury's Travel money
Écrit par l'entreprise
Planning a trip? We’re here to help you get great value holiday money, quickly and easily.
At Sainsbury’s Travel money, you can buy from over 50 foreign currencies online or at one of our 220+ instore bureaux. You’ll enjoy competitive exchange rates, 0% commission, and convenient ways to get your currency — including Click & Collect, secure home delivery, or our easy to use travel money card.
If you're a Nectar member, you’ll get even better rates through Nectar Prices, helping you stretch your budget a little further.
In July 2025, Sainsbury’s Bank announced the sale of its travel money business to Fexco Group, a global leader in foreign exchange, marking the start of a new long term strategic partnership. Don’t worry – Services continue under the Sainsbury’s brand, and from day one, you’ll still get the same reliable, easy and trusted service you expect from Sainsbury’s Travel money, instore and online now backed by Fexco’s FX expertise, innovation and scale.
Wherever you're going, we’re here to help you start your trip with confidence.
✈️💷Coordonnées de contact
15 Galena Road, W6 0LT, London, Royaume-Uni
- 0330 022 4577
- customerservices@sainsburystravelmoney.co.uk
- sainsburystravelmoney.co.uk
Demande des avis aux clients
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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Selling left over dollars
I only had 60 dollars to redeem.
But, the online form was extremely easy to follow and fill out.
Instore, when I arrived to change my money up, the assistant was very polite and professional.
Top service from start to finish
Just a very easy experience
Just a very easy experience. With a very happy Sainsbury’s worker.
Good rate and speedy process
Very polite sales assistant and my…
Very polite sales assistant and my money was ready and in the denominations I had asked for.
Excellent service as usual.
Would definitely use this service again
My travel money order was complete and ready to collect within 40 minutes. So quick and easy!
Extremely good and fast service
Extremely good and fast service. No sooner ordered it was ready to collect. Very friendly customer service lady
Easy to Order Currency
Easy to order online, currency was available to collect earlier than expected and the collection process in store was simple.
Staff in store was very courteous and polite.
Small denominations
Very friendly helpful staff behind the desk. Most importantly I was given lots of small denominations which I wanted for tips. I am very happy and will always come back to you.
Excellent service
Excellent service, placed the order for collection on Thursday, was shocked when one hour after order I received email to say it was ready for collection, well done great service
Pre-ordered day before perfect
Pre-ordered day. Before. .picked up.from a very polite young lady at the the water lane branch Farnham surrey . Thank you
My currency was very to order online
My currency was very to order online
Received text and email telling me that I took go and pick it up. Thank you
Bad from start to finish
Beware the website can think a payment has failed or timed out and requests the payment a second time. If this works you will receive a confirmation email. When the cash is ready for collection it sends email notifications for both the failed and correct order. Your bank account will show pending holds for both too. You have to call them up and get one cancelled and wait for the pending hold on your bank account to eventually disappear. You then go to collect the cash and the teller is confused as both orders have been combined into one large pile of cash. Personally I will not use them again as I can’t trust the software.
Good rate but closed for lunch
The exchange rate beat other companies…
The exchange rate beat other companies and they were ready for collection earlier than anticipated. The Sainsbury staff was polite and efficient.
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