Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

If I could give them zero stars I would. I so wish I'd have checked them out before ordering. Like everyone else ordered hardback, didn't receive it, contacted them and they said they only do ebooks a... Voir plus

Noté 1 sur 5 étoiles

Like everybody else on here, ordered hardcover book, got ebook, then they refused to refund me. Total SCAM. Im now investigating chargeback on my debit card to see if i can get card co to refund purch... Voir plus

Noté 1 sur 5 étoiles

Scammed in the same way as others, ordered a physical book and got a non-functioning link to a digital download, when queried they stated that they don't have a physical copy despite the fact that are... Voir plus

Noté 1 sur 5 étoiles

Wish I had seen reviews beforehand. I've received a download instead of paperback as ordered. Have tried to reply but even my computer is denying access back so I can't get the download or respond for... Voir plus

À propos de l'entreprise


Coordonnées de contact

1,4

Mauvais

TrustScore 1.5 sur 5

35 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,4

Tous les avis

(35)

35 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I’d give zero stars if it was possible

I’d give zero stars if it was possible. Ordered a hardback book and was told I’d ordered a digital copy. And the link I followed is still live on their website a week later, clearly aiming to scam other customers. Avoid this company at all costs

19 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Awful!

Awful! Ordered a hardcover book and was sent a digital download. Emailed asking for a refund, to be told how easy it is to access a digital copy - like I was stupid. Explained that I specifically ordered a hardcover because I wanted a physical book, but then had no replies. Thankfully my bank refunded the payment.

12 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

AVOID Salbooks

Book ordered from an apparent Kent book store - payment showed on my statement as being registered to Poland. No confirmation of order, no book delivered, no reply to emails…. A book club member showed me these reviews… an AI summary on google indicates this is a fake organisation. AVOID at all costs. I normally use Waterstones for a my books but needed this quickly hence ordered it. Have had to cancel my bank card. Why can’t these people be closed down? They need some reverse karma.

4 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Clothed in deceit!

I was misled by Salbooks with regards…
I was misled by Salbooks with regards to my order.
I ordered a Hard copy of, The Let Them Theory by Mel Robbins, only to find after I had paid that it was a download. Not impressed by this Book seller.
And for further precaution I was advised to block my bank card in case those involved with Salbooks would use my card in some other ulterior way.

11 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Terrible Customer Service

Ordered a book a month ago, payment taken out of my account 15th April. It is now 12th May and no book in sight. I have contacted them twice where it states they respond quickly, but nothing. The book was only £7, but if they do this to everyone, that's a lot of money. Wish I'd read the reviews first. Defo one to avoid.
UPDATE 12th May ... Managed to get a response by email. They stated I had ordered an ebook, which I hadn't. I have never even received the ebook or confirmation of my order. They stated they could not swap my order to a physical book. They stated they would resend the link, but needed me to confirm which book it was, even though they claim to see my order. They ignored my question of whether they actually have physical books. Now used claimback through the bank as have loads of written evidence.

15 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Complete scam

Complete scam. Ordered hardcover book…received some type of ebook. Phone number has recorded message to contact by email only, email response is an automated one to say you’ve purchased an ebook. Completely untrue, in fact at the time I ordered it again thinking it had been my mistake, money taken but didn’t even receive an ebook. Absolute rip off merchants.

17 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

I wish I'd read the reviews before…

I wish I'd read the reviews before buying from this company. I saw a book that I wanted that was reasonably-priced with free delivery. I went ahead and purchased it, filling in a delivery address. Only after the order has been received email had arrived did I realise that although I selected paperback it was an ebook, well not even an ebook, it was a PDF. The website (which has just gone offline) showed a UK address, but the payment transaction was originated in Warsaw.
Avoid this company - that is if the website is put back up.

8 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

I didn't realise I was ordering an…

I didn't realise I was ordering an ebook. My fault entirely.
However, when trying to contact Salbooks, x 3, I keep getting the same reply. Not addressing my questions at all. Absolutely useless. As this was intended as a present, it is now useless as I presume it will have to be downloaded onto my phone?

8 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

A total scam

A total scam. Ordered a hardback book online. My credit card shows a payment to a nightclub in Warsaw.

4 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Total scam

I ordered a paperback book, and received no communication from them. The book never arrived and after several attempts to get in touch with them, l received an AI response, saying that I should have checked my inbox folder for a link to an Ebook, which I have never got either. Total scam.

2 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Total Con.

Ordered a paperback. They sent me a link to an ebook. Basket made no mention of Ebook or digital version. Paperback was selected as my preferred option. Contacted them immediately confirmation email came through. Told they cannot refund digital orders and no option to exchange for paperback.
Total con. Doubt they even have real books.

25 avril 2026
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus