Emailed customer services and had a…
Emailed customer services and had a reply within 24 hours, with in new size dress being delivered.
26 août 2026
Avis spontané
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3,2
Moyen
6 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Excellent Customer Service
I ordered a dress which unfortunately when it arrived was too big however on contacting Salerbest they were extremely prompt in responding by offering a replacement in a smaller size. The dress is made in a flattering style and the material is very comfortable to the touch.
26 août 2026
Avis spontané
THIS IS A SCAM COMPANY / DO NOT USE
THIS IS A SCAM COMPANY / DO NOT USE. I ordered trousers. They took my money. Nothing arrived and they never sent a confirmation with an order number. I contacted them and they said there was no order despite me sending proof of the money taken by them from my bank. Then they just kept sending generic responses. I had reported to my bank as fraud.
After leaving this review, customer service did eventually get back to me. Still number provided but they say my order is now in transit (funny how they found it after I left a poor review!). We shall see if if ever turns up.
21 août 2026
Avis spontané
Réponse de Salerbest
Dear Customer,
Thank you for sharing your experience; your feedback helps us continuously improve. We sincerely apologize for this unpleasant incident. We always uphold the principle of "cherishing every trust," and as a legally operating company, your satisfaction is our reason for existence. If you have not received your order shipment information, please contact our professional customer service team immediately (email: service@salerbest.com) and provide the relevant order transaction number. Our team will handle your issue within 24 hours. We promise that all products enjoy comprehensive after-sales service. Thank you for giving us the opportunity to rectify our shortcomings.
Bought these shoes through Facebook…
Bought these shoes through Facebook advert as they looked like they was stretchy which is what I'd been looking for due to having very wide feet but when they came definitely not as advertised no stretch what so ever . So disappointed what a waste of money if you have wide do not buy
20 juin 2026
Avis spontané
Réponse de Salerbest
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@salerbest.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Already my errand pair
Already wearing these for quick grocery runs. The strap sits flatter than the last pair I bought, and the mesh had almost no odd smell out of the bag. Sole is a little bulkier looking in person, but on foot they feel lighter than expected.
4 juin 2026
Strangely Fitted Denim
had to switch closets after unpacking because the fresh denim smell stuck for days. never had that with my other jackets. the weight is heavier too, more rigid, so hangs different.
23 mai 2026
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