Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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À propos de l'entreprise

  1. Entreprise d'automatisme
  2. Entreprise BPO
  3. Fournisseur de CRM

Écrit par l'entreprise

AI writing API/SDK and integration for customer-facing teams. Sapling also offers an AI content detector (positive detections are main source of 1-star reviews).


Coordonnées de contact

2,4

Bas

TrustScore 2.5 sur 5

7 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Noté 1 sur 5 étoiles

False Positives Abound

Spent three weeks on the first chapter of a manuscript. Zero AI input other than checking for tense (it's in present tense, and with flashbacks, this can cause brain hemorrhaging).

Sent it off to an editor who responded, "If you're going to use AI to write your work, why don't you simply use AI to edit it for you."

Asked which program he had used to determine that my work, he replied, "Sapling. It's what I always use."

I then plugged my work into six other AI Detector models, and the highest amount of AI I received back from them was 14%. Four of the six were 0%. The fifth was 2%.

There will come a day when one of these companies gets sued into oblivion, and I can't wait for it to happen.
I think

4 juillet 2025
Avis spontané
Logo de Sapling Intelligence

Réponse : Sapling Intelligence

Hi there --

Sorry this happened. We're very explicit that the output should just be used as one cue, and that human judgement should be used: https://sapling.ai/ai-content-detector#:~:text=No%20current%20AI%20content%20detector%20(including%20Sapling%27s)%20should%20be%20used%20as%20a%20standalone%20check%20to%20determine%20whether%20text%20is%20AI%2Dgenerated%20or%20written%20by%20a%20human.%20False%20positives%20and%20false%20negatives%20will%20occur.

However, we do benchmark on a real validation set for all accuracy numbers we report, something not all detectors (or for that matter, "humanizers") do. We do also offer fine-grained information on what portions of the text are indicative of AI, which should be used during final human evaluation.

Noté 1 sur 5 étoiles

This is a terrible product

This is a terrible product. It takes a lot of additional memory, has a clunky interface and pulling teeth is more fun than trying to stop the Ai and subscription during the trial.

6 juillet 2025
Avis spontané
Logo de Sapling Intelligence

Réponse : Sapling Intelligence

This is a message a member of our team sent to this user over 4th of July weekend, but we did not receive a reply:

Hi Teague,

We've received your support requests and Trustpilot review.

For the free trial, if you refer to the trial email, it explains that the trial automatically stops and you are never charged. We have no way of charging you as we don't collect payment information unless you subscribe at https://sapling.ai/plans

As far as we're aware, we've never collected any payment from you or another member of [REDACTED], so while we appreciate the feedback, please consider the product has been free for use and we're tasked with providing support on a holiday weekend.

If you were to ever subscribe, it's straightforward to cancel at https://sapling.ai/user_settings > Manage billing (does not appear unless you are, in fact, subscribed).

Did you install the browser extension or another add-in? The uninstall instructions differ for each. However, uninstalling is the same as for other browser extensions / add-ins. For example, see https://support.google.com/chrome_webstore/answer/2664769?hl=en#:~:text=Uninstall%20an%20extension
There is nothing about the install or uninstall process that is specific to Sapling, just like you uninstall Adobe Acrobat and Zoom the same way on Windows.

In terms of memory usage -- this should not happen as almost all thhe processing is on our backend servers and the frontend is a lightweight JavaScript wrapper (true for all add-ins). If you're using the Chrome browser add-in, for example, please go to the menu: Window > Task Manager and check Sapling's memory footprint.

Do you mind providing details as to what makes the interface clunky?


Thanks
Ziang

Noté 1 sur 5 étoiles

Not good ai detector

This ai detector is even than most ai detectors. I put human without any ai detector and showed 100 percent ai. I put bad grammar and showed 0 percent ai. Their ai is rigid af, please don't use it.

12 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Not a good AI detector

Not a good AI detector. Pasted human written text into it and it said the whole thing was AI. In fact, it says every text you paste into it is 100% AI. Their AI tool is ridiculously bad, don't use it!

14 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Low effort -> big improvement

Sapling has been a low effort way to ensure my emails are high quality. I don't worry about proof reading anymore because I've come to expect a nice little suggestion to pop up. I've gotten to learn a few things about proper grammar as I use it more.

31 juillet 2020
Avis spontané
Noté 5 sur 5 étoiles

Wayyy better than Grammarly

Longtime user of Grammarly. Got a little annoyed by them consistently missing some fairly basic corrections. Switched to Sapling based on a friend's recommendation, was pleasantly surprised by how much better they were at picking up grammatic mistakes, and even suggesting edits to sentences to make my messaging more concise. I'll be a Sapling customer for a while!

3 juin 2020
Avis spontané

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