Sauder Avis 

Sauder is a piece of crap! I will never buy any of their products. Pieces were not labeled, no videos to help you put together the pieces. If you are on pacific time and you need a question answered you have to get up 3 hours earlier because they are on eastern standard time. I will never buy another product from them again

Sauder products are garbage. Cheap presswood and low-quality paper-thin laminates. The result is ridiculously heavy yet flimsy replicas that look great in photos but don't stand up to real use - doors that won't align, finishes that doesn't last, laminates that peel, handles that break off with normal use, etc. etc. You can do far better for the same money buying used off FB or Craigslist.

We recently made the mistake of purchasing Sauder products through Office Depot/Office Max, not knowing that OD/OM has their products manufactured in Vietnam, apparently to save money. When we received our desks, bookcases, and filing cabinets with scratches, gouges, parts installed incorrectly (etc), I tried to contact OD/OM with NO success (DON'T BUY FROM THEM!). I then contacted the Sauder HQ in Ohio, and was rewarded with the nicest people, who replaced any damaged parts as quickly as they could, not requiring me to return any of the original parts from OD/OM. 5 Star Service, Sauder! Many thanks!

I bought a dresser from sauder and the 2 draw pull was defective by manufacture , called customer service the rep. Becky on 10/14/2022 11:45 am -11:50 am. She was very helpful & pleasant,she knows her job and does it well she immediately resolve my problem. I have always order product from Sauder for the name brand and its quality.

I have ordered several pieces now from Sauder, a made in America company (Ohio). I have found their DIY furniture to be FAR superior to any of the other particle board or "composit" wood furniture. The pieces I bought of their Barrister Lane collection are actually stylish, very sturdy, and come extremely well packed to avoid damage... very impressive packing ! And, as hard as it is to believe, their items do not have that strong objectionable smell of most DIY furniture ! ! Also a surprise, their support representatives are very accessible, speak fluent English, and are even PLEASANT and friendly... NO ROBOT like talk as if they have shut off the audio while you explain why you called, and then just reading from a script of some kind that has nothing to do with the question you asked, just pick a from a list of ten answers no matter what the question .... the business model of so many these days !
Rare to have a person who seems so
"human" for sure !