Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Package didn't arrive. Tracking says that due to the package not having a correct phone number or address on it (which I did submit correctly at checkout) teh package would most likely be sent back... Voir plus

Noté 1 sur 5 étoiles

I had bought an 18 dollar straw (rose gold) for my girlfriend's birthday, I have made this purchase in November and haven't gotten my order yet still, and it's January 2021. AND THEY TOOK MY MONEY, I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Was looking for a way for my family to cut back on its plastic consumption. My kids love using straws but I wanted to find something reusable. Came across Save The Turtles on Google and couldn't be ha... Voir plus

Noté 1 sur 5 étoiles

I never received my order. Then I placed a second order and never received that either. So now I’m down approx $50. I have no straws. If they ever appear, I will have 3 straws delivered, two with the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Maché en ligne

Écrit par l'entreprise

Save the Turtles is dedicated to keeping our oceans clean. In our pursuit to achieve this we have created our very own reusable straw.


Coordonnées de contact

2,0

Bas

TrustScore 2 sur 5

22 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Never received my order.

When I first ordered, I emailed the company with some questions about my order, but I never got an email back. I never received my straw or a refund.

29 août 2023
Noté 1 sur 5 étoiles

Package didn't arrive.

Package didn't arrive.
Tracking says that due to the package not having a correct phone number or address on it (which I did submit correctly at checkout) teh package would most likely be sent back to sender.
There is no costumer service or support on the website to try figure out what can be done.

15 février 2023
Noté 4 sur 5 étoiles

Unless I somehow missed it

Unless I somehow missed it, I didn’t get a notice that my order was shipped. It took a little longer to reach me than expected, but the quality and packaging (nicely designed straw holder!) made up fir it.

12 mars 2021
Noté 2 sur 5 étoiles

Waiting on Shipping

I ordered on February 13th and my order is still in 'Pre Shipment' for some reason, yet I am still constantly getting emails asking to review my experience when I haven't recieved anything yet. :(

5 mars 2021
Noté 5 sur 5 étoiles

Great environmentally-friendly products!

Was looking for a way for my family to cut back on its plastic consumption. My kids love using straws but I wanted to find something reusable. Came across Save The Turtles on Google and couldn't be happier with my purchase. Delivery was delayed a few days, but that was understandable with the holiday rush. Will definitely be back for more reusable items in the future!

9 janvier 2021
Noté 1 sur 5 étoiles

Order never received!

I ordered a package of reusable grocery bags on November 30th, with the intent for them to arrive before Christmas. As of December 24th, I still had not received the package - it had not even been dispatched! I sent an email to customer service inquiring where my package is. I got no response. I sent a follow up email a week later, and still no one responded! This is ridiculous. I still do not have my package. They gladly took my money and did not send me the item. I will never be ordering from them again.

9 janvier 2021
Noté 1 sur 5 étoiles

Delivered but haven't gotten the package!

I ordered a telescopic straw and I have recites and everything. I ordered it in August 2020 and they're saying it got delivered but I haven't got it. I tried to mail them lots of times without any answer at all. This is totally ridiculous.

4 janvier 2021
Avis spontané
Noté 1 sur 5 étoiles

I didn't receive the product

I didn't receive the product, and I didn't get a refund.
I also wrote an email and sent the Instagram DM as well, but I cannot receive any reply.
I ordered in August 2020.

4 janvier 2021
Logo de Save The Turtles

Réponse de Save The Turtles

Hi,

We experienced high volume of orders and some few issues with USPS which may have been the reason why you've not received your order yet. However, we will go ahead and issue a full refund. Please feel free to reorder.

Thanks

Noté 1 sur 5 étoiles

Terrible

Ordered them on November and they never sent me my items. Emailed them for 2 months and never get a reply back and won’t send me my money back. Absolutely ridiculous

3 janvier 2021
Logo de Save The Turtles

Réponse de Save The Turtles

Our apologies, we experienced high volume of orders and some few issues with USPS which may have been the reason why you've not received your order yet. However, we will go ahead and issue a full refund. Please feel free to reorder. Thanks

Noté 1 sur 5 étoiles

THEY DID NOT SEND IN MY ORDER AT ALL AND TOOK MY MONEY (I have recpits and everything)

I had bought an 18 dollar straw (rose gold) for my girlfriend's birthday, I have made this purchase in November and haven't gotten my order yet still, and it's January 2021. AND THEY TOOK MY MONEY, I have left 2 emails and yet no response or anything. This website is a complete joke and scam and a waste of time. Literally DISASIFIED and will not be doing any business with them.

3 janvier 2021
Logo de Save The Turtles

Réponse de Save The Turtles

Our apologies, we experienced high volume of orders and some few issues with USPS which may have been the reason why you've not received your order yet. However, we will go ahead and issue a full refund. Please feel free to reorder. Thanks

Noté 2 sur 5 étoiles

I still have not gotten them and it’s…

I still have not gotten them and it’s been more than 7 business days

3 janvier 2021
Logo de Save The Turtles

Réponse de Save The Turtles

Our apologies Teresa, we experienced high volume of orders and some few issues with USPS which may have been the reason why you've not received your order yet. However, we will go ahead and issue a full refund. Please feel free to reorder. Thanks

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