Savvytouch Avis 49

TrustScore 3 sur 5

3,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’ve used the rocket fuel after someone recommended it, I’ve been blocked up for 2 weeks, sinus pressure etc, have been on Sudafed spray for 5 days, not clearing much mucus. I’ve just received my orde... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hi this product rocks, Rocket Fuel instantly cleared up my nose an d passages ,really really helpful with a persistent cough I have had for years . I’m so grateful a friend recommended this product. T... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Product didn’t work for me (but not to say it won’t work for others) My negative review is for their satisfaction guarantee. Don’t buy the larger bottle if you’re not sure, they won’t give you a r... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Came here to check reviews but will not go ahead with planned purchase, the Savvy touch person in charge of repying to reviews on here is rude, so much for customer service. I don't plan on being tr... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Industrie cosmétique

Écrit par l'entreprise

A proudly New Zealand family owned business. Developers of 100% natural & naturally based products. Home to the now world famous Rocket Fuel. Our Skin Smoothie so hydrating its "rude" to call it a moisturiser. Our Mango Butter Sunscreen is it a sunscreen that moisturisers or a moisturiser with a sunscreen. Just some of the amazing products. We also offer a 100% money back guarantee if you are not satisfied with the results. Cant get much better


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

49 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 1 sur 5 étoiles

I was looking at reviews to decide…

I was looking at reviews to decide whether to buy or not. Judging from the responses to people who gave this product a bad review, the respondent seemed like a smart ass with an attitude, thus giving me reason to skip this purchase. Great rep you are.

24 mai 2025
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Réponse de Savvytouch

Of course you were deciding - so you missed the over 4000 five star reviews "thus"- you can post BS on comments alone - as for the rep - The most amazing rep for an equally A ma zing company & product which if we give a total of 10 Stars ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Noté 5 sur 5 étoiles

Haven’t tried the product yet but read…

Haven’t tried the product yet but read a review from someone complaining about how they respond to negative reviews. As someone who has worked in the service industry. Our restaurant would get bad reviews from people who never tried our food or were just generally Karen’s.

Not sure who sees or reads these responses but please give this man a raise. The responses made my day. Thank you 😂😂

19 mai 2025
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Réponse de Savvytouch

Hey Faris - really appreciate your "review" - Glad to hear we were able to put some joy in your day! 👌🏼😎

Noté 5 sur 5 étoiles

I've had the pleasure of collaborating…

I've had the pleasure of collaborating with the team at Savvy Touch, and I can confidently say their dedication to quality and natural wellness is unmatched. From their humble beginnings in a garage to becoming a global leader, the growth of this family-owned business is a true success story. Savvy Steve and Linsey's passion for creating products that are not only safe but effective shines through in everything they do.

The company's commitment to using only 100% natural ingredients is one of the many reasons their products have earned the trust of so many. Whether it's their iconic Rocket Fuel or the soothing Skin Smoothie, it's clear that Savvy Touch is all about offering genuine, thoughtful solutions. Working with a brand that values authenticity and customer well-being so deeply has been a refreshing experience. I can't wait to see what they'll do next!

28 avril 2025
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Réponse de Savvytouch

Hi Nick Big thanks for the amazing feedback & support. We cant do what we do without it & it is greatly appreciated. Savvy Fam

Noté 2 sur 5 étoiles

Starts off well but soon becomes less effective

Bought the product, initial use it seemed to really open up the air ways but found it lasts on a short amount of time, 10 minutes maybe. I have found over time it's less effective and the length of time it lasts also seems to diminish. Great idea but I couldn't justify the price for the effect it gives, especially after a few days use where it now seems to do very little even when upping the dose. The taste isn't great but isn't terrible.

1 février 2025
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Réponse de Savvytouch

Hey Alister thanks for the feedback and the opportunity. Generally when we have this feedback the user is under utilising it for their symptoms - just in case this is the issue - a great regime is 6-8 drops through the day with a bigger dose pre bed. Many users now also add 1-4 drops in a warm saline nasal rinse. Please try and I hope this will give you the Rocket Fuel experience

Noté 5 sur 5 étoiles

Second order (100 Euro) never arrived - no replies to emails

The second order worth over 100 Euro never arrived, and there were no replies to my emails; I was ignored. The product is good, but the customer service is non-existent. I am looking for a substitute.

EDIT - Update: I emailed the parent business in New Zealand as per the reply below, and the UK branch replied via email; they said the package had been found in transit (the courier claimed they tried to deliver it). I have been offered a refund or for the item to be resent. I opted to resend the package. This was a few days ago, so I assume they are waiting for the courier to return the package. The courier was the Royal Mail, the kiss of death for any package; I suspect the package never left the UK and was fraudulently marked as delivered in a UK office, as it would be nearly impossible to retrieve it from Europe if it had ever made it that far.

EDIT 2 - Thank you, Savvy Touch. After a second failed attempt to deliver to Germany, I received a full refund. The business is communicative and friendly, and I share their frustrations when shipping to Europe, and it's not just this business. eBay is also a mess when shipping from the UK to Europe.

I then placed another order to a UK address as I shall be returning home shortly. The package arrived safely.

16 octobre 2024
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Réponse de Savvytouch

Peter - Savvy Steve here owner of Savvy Touch gutted to read this - you my of ordered through a stockist in UK as we always respond - please reach out here with your order number & will ensure this is rectified -

Noté 3 sur 5 étoiles

Feeling better

I was disappointed, because my parcel wasn’t delivered. And I couldn’t get in touch. After my last review now, finally I got in touch with somebody looking for my missing parcel.
And I was also offered a replacement parcel. When this arrives, I will edit this review again. I think that this is fair.

27 novembre 2024
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Réponse de Savvytouch

Are you sure? There is no order under a Sabine from Germany? Please share your order number so we can track. Support is always avaialble via phone - it also has a message centre - or by emails. You can also use your tracking number & contact FedEx directly. So please share your order number

Noté 1 sur 5 étoiles

I decided not to buy their products…

I decided not to buy their products precisely because of the way they respond to people! Their sarcastic and unprofessional attitude is very off-putting. I wish you success with your useless product and shitty attitude towards people.

3 décembre 2024
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Réponse de Savvytouch

congrats you get the 🥇medal for dickhead comment of the year!

Noté 5 sur 5 étoiles

Worked for me!

People here are expecting this to be the cure-all permanent solution. It works, my only complaint is the flavor but it's worth the ability to breathe easier.

I will say I think it affects everyone differently but I've been able to breathe better the past half day after taking it in the morning, while I work in an office where everyone has the flu.

This is a great natural remedy to aid and soothe, and man is two drops strong! I can't believe people can take a whole spoon full!

10 septembre 2024
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Réponse de Savvytouch

Big thanks for the awesome feedback & support We cant do what we do without it. The taste is strong but as you say worth it. 👍🏼🚀

Noté 3 sur 5 étoiles

I am so glad I read these reviews…

I am so glad I read these reviews before I placed an order. If it was maybe $20 CDN I would MAYBE gamble on trying but not at their prices. More so not after these reviews. Thanks

18 août 2024
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Réponse de Savvytouch

OMG - so you can now review a company without using its products? "Trust" "Trust-Pilot" LoL -

Noté 1 sur 5 étoiles

Just a scam nothing more nothing less !

Butt hurt feelings omg Just a scam nothing more nothing less !

21 juin 2024
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Réponse de Savvytouch

Really? Certified banned substance free product used & loved by elite athletes. Sold for over 9 years Loved by hundreds of thousands around the world helping improve people’s wellness through better breathing every day. And who are you? No name no order number just a BS comment front up with your name & order number & if you are legit we fully back our product & will happily refund you.

Noté 2 sur 5 étoiles

Not hit the mark

Major menthol hit in my mouth and throat but still very much blocked up. Sounded like a good idea. Now I gotta sleep with a numb mouth. Oh well.

18 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

It's A Scam

It's a scam. Money Back Guarantee is a lie!
It's a like a cough drop in liquid form. It may work temporarily but has no effect past a few minutes even following their provided regime for your use case. The website has contradicting money back guarantee terms. The company will gladly email you back within hours or minutes to make a sale but when you ask for them to honor their Money Back Guarantee they'll ignore your emails for days. If you want to try this I'd recommend paying for it through PayPal so you can dispute it, otherwise you'll lose your money for good. Be sure to read their Money Back Guarantee terms carefully and screenshot it.

12 mars 2024
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Réponse de Savvytouch

Deer starvin marvin great comic book name by the way 👍🏼 We have no record of any orders or contact under this “name” if you would care to share your order number we will as we do with any money back guarantee issues happily refund you as the terms state less the freight unless you send the product back. As for being a Vicks lolly it’s anything but & being sold used & loved by hundreds of thousands around the world for over 9 years pretty much justifies it works. If it hasn’t for you all you had to do was reach out with a legit name & order number we would have happily offered a regime for success & if still not happy refunded. Look forward to receiving your order number so you can zoom off to be a cape crusader else where. Savvy Steve

Noté 1 sur 5 étoiles

Order and paid for Rocket Fuel

Order and paid for Rocket Fuel - 100ml with dropper on the 15th Match and still haven’t received product on the 15th April and no one from the company has responded. Have just logged a dispute with PayPal now. Sick of it, just want my money back!

15 avril 2024
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Réponse de Savvytouch

Hi there,
Thanks for your order. I'm not sure who you reached out to as we always respond. I have checked your tracking link & it is saying
ON THE WAY
MORWELL AU
4/16/24 9:39 AM
I'm not sure why it has taken so long I can only apologise for that
Let me know if it doesn't turn up in the next day or so

Noté 1 sur 5 étoiles

Waste of money

Waste of money, mis-advertised. I would recommend a ginger tea and save the money!

The effects don't last as long as advertised when spoken to the customer service gave little effort to help.

The study done on the website does say 'while it might improve performance, further testing would be needed to isolate the specific factors that would give conclusive support'.

Should have done more research

4 avril 2024
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Réponse de Savvytouch

Hi Carles gay, we don't have an order showing under this name or a support email? Our support team always offer as much help as possible in getting a regime that will work for you. Please advise name of the support person, so we can follow up. As for the wording in the test results, don't see this wording anywhere in the report? FYI we are now WADA certified & have had VO2 testing done, took a participant from 44 (a very good) to a 46 (an excellent) Rocket Fuel is now going under full clinical trials due to the benefits customers with COPD, asthma are reporting.

Noté 1 sur 5 étoiles

This isn’t a good product

This isn’t a good product, it doesn’t work and certainly isn’t rocket fuel as described! Waste of £30, there are much better products out there! Very disappointed

14 mars 2024
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Réponse de Savvytouch

dear mr p bend, we realise that we can't help or please everyone but thankfully over the last 9 years & over 1 million bottles we have over a 98% success rate! Which is why we are now launching a WADA certified & approved Rocket Fuel for athletes, because it works & thousands of athletes use & love it for the added performance! So, it sux for you that it "didn't" & as we don't have you listed as a customer "No customers found under this name" We are unable to send you a refund as we Guarantee our product.

Noté 1 sur 5 étoiles

It taste so bad

It taste so bad. It's just like chewing menthol candy. IT DOESN'T WORK.

29 janvier 2024
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Réponse de Savvytouch

If the product was that "bad" & DIDNT WORK why didn't you reach out to us directly? Why are you "hiding" here with no contact name? We can't even verify you as a customer! As clearly stated on our website we 100% stand behind all our products & would of happily refunded you.

Noté 1 sur 5 étoiles

Over priced

Over priced , it’s like having a locket when your feeling ill, the drops only last for a few mins then back to normal , waste of money

10 janvier 2024
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Réponse de Savvytouch

hello usman if you have a locket when feeling ill you will probably choke We would recommend using Rocket Fuel instead & following the instructions really helps. It clearly states start with 3 drops to acquire taste then if needed increase dose & use REGULARLY so it wears off...take more, it is ASA STATED designed to be used multiple times a day most people rarely use over 1-2ml through a day that's over 40 drops!

Noté 5 sur 5 étoiles

This is a great product

This is a great product. Makes a difference immediately and definitely helps with sleeping and breathing during the night. (I monitor my sleep on an app and the difference shows in daily results).

I agree that the effect of day dose seems short lived, but repeated use at recommended intervals, definitely adds up to make a difference. Anyone that expects a single use to fix everything is expecting too much. Like most things, it takes dedication to see long lasting results. This product is definitely worth a try, just don’t write it off too quickly. Stick with it and consider monitoring your sleep so you see the difference.

16 décembre 2023
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Réponse de Savvytouch

Big thanks for the awesome feedback & support. #support #nzmade 🫶🏼🚀

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