Inte prisvärt, dyrt för ingen speciellt god mat. Blev dålig i magen av undermålig oxfilé pasta. Dåligt bemötande av service personal. Kommer inte besöka igen
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Lisez les avis des autres
Hade höga förväntningar inför vårt besök i lördags men Scarpetta blev en stor besvikelse. Minimala portioner, iskall lokal så man fick sitta med ytterkläderna på, servitör som ständigt frågade om vi i... Voir plus
We chose Pici with N'duja sausage. I'd never had this type of pasta before. It's hand rolled, hollow tubes which are VERY filling. Portion size is generous - about twice as much as we normally ser... Voir plus
L'entreprise a répondu
First class. Ordered 8 meals to 4 different delivery locations for a Zoom birthday party. One of Scarpetta's competitors promised they could do it, but failed, so pleased to report that ordering, pa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Scarpetta provides authentic fresh pasta meal-kits. Our food is inspired by the cafes and trattoria’s of Italy, time often stands still. Meals are savoured, never rushed, drinks are sipped and conversation is lively. This is the experience we wanted to bring to our three London restaurants. And now, we have created a pasta meal-kit that would also deliver this authentic Italian experience to your home.
Coordonnées de contact
20 Canada Square, e145nn, London, Royaume-Uni
- 02038834031
- info@scarpettapasta.com
- scarpettapasta.com
2,9
Moyen
483 avis
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Appalling.
Appalling.
I placed an order a week ago. It has not arrived. Very disappointed - it was a present and we'd ordered for a special occasion. Service from the team suggests they simply do not care.
15 octobre 2021
Avis spontané
Réponse de Scarpetta Pasta
Simon, as we discussed we hope you forgive us and we're sure we'll make it up to you on our second delivery! :) Let us know!
Poor service and food
I have just been to the CW branch. The service was awful! It was busy but a few times we asked the waitress for a menu and she got side tracked and quite frankly seemed to be taking her time with everything.
We ordered drinks, they got the order wrong and it was one of the worst drinks I have ever had, they did on request cut the price of that is half with no argument. I asked for tap water and needed to wait for 20 mins
The food was also substandard, the pasta I had went cold quickly and tasted like rubber.
It’s such a shame as it was nice to be out after what seems like a long detention, but the service and food was so bad I could not wait to get back home again!
14 octobre 2021
Avis spontané
Réponse de Scarpetta Pasta
Thanks for your review, however this is not meant to be for our restaurant but reviews are for our online meal kits as you will see for www.scarpettapasta.com.
We're sorry you had a bad experience. Please write to us on info@scarpettapasta.com and we'll make sure to make it up to you! :) We are proud Italians and sure something must have gone wrong as our customers really love our pasta! We hope you understand also that restaurants are having serious issues with finding staff and some days when someone calls in sick and we find ourselves short staffed. We are just trying to survive after a horrible 18 months and now this...
I liked dining here
I liked dining here. Staff members are always friendly, prices are reasonable and the spot is always kept clean.
19 août 2021
Avis spontané
Excellent Italian Experience
Excellent fresh pasta, easy to cook and feels like a restaurant experience. Beautifully packaged with a handwritten note with the order gives it a personal touch. Great value for money. We are thinking of ordering as gifts for friends as it’s a lovely relaxing mealtime experience.
7 août 2021
Avis spontané
Our second order from these masters of…
Our second order from these masters of Italian was as delicious as the first, the pasta is sublime, and the hand written card in the box is a nice touch. We love Italy, but this is the next best thing. Keep up the excellent work!
24 juillet 2021
Avis spontané
Scarpetta went above and beyond
Scarpetta went above and beyond. Our previous order had delivery issues, and they generously sent us a complimentary order to make up for this. The food arrived safely this time and everything was delicious and thoroughly enjoyed by the entire family. I highly recommend Scarpetta!
8 juillet 2021
Avis spontané
Excellent service and prompt delivery
Excellent service and prompt delivery. Delivered on time and on the right date.
Food is excellent quality and absolutely delicious. Received a parcel on my birthday and now working my way through the weekly choices.
Fabulous!
1 juillet 2021
Excellent authentic Italian food
Excellent authentic Italian food. Fab service and delivery.
25 juin 2021
Wow the food we ordered was absolutely…
Wow the food we ordered was absolutely delicious!! Such incredible quality and flavour combinations. I can’t wait to try more!
17 juin 2021
Beautiful dishes with loads of flavour!
Beautiful dishes with loads of flavour!
Espresso martini was amazing too
Highly recommended
17 juin 2021
Overpriced stoggy slop in a bag or two
Overpriced stoggy slop in a bag or two.
Little or no meat content and nothing like photos.
“Customer service” couldn’t give a hoot . I wrote to them complaining and they said ... something must have gone wrong ..... and that was that 🤷♀️
17 juin 2021
Réponse de Scarpetta Pasta
Hi Vanessa, we are sorry to see you are disappointed and we wrote back asking just for more details as we wanted to make it up to you but we never received a response. So we're sorry you feel like we had bad customer service you may have missed our email? Please let us know we just wrote back :)
Treat yourself, now!
Definitely recommend. Decided to treat myself for my birthday. Easy to follow instructions and restaurant quality food. Really felt like we were eating out. Couldn’t choose a favourite. And as a vegetarian there were lots of options for me. Will be ordering again soon
12 juin 2021
Réponse de Scarpetta Pasta
Thank you so much!! So glad you enjoyed! Remember to check out our Loyalty Program on our website as you'll already have points to claim discounts! Also we have our new refer a friend program where you can give £10 and get £10 back your next order! :) you can find everything here:
https://scarpettapasta.com/pages/loyalty-and-rewards
Excellent
Bought this as a present. My daughter and her partner absolutely loved every element including the espresso martini. Hassle free ordering and delivery. Highly recommended.
12 juin 2021
Réponse de Scarpetta Pasta
Thank you so much!! So glad you enjoyed! Remember to check out our Loyalty Program on our website as you'll already have points to claim discounts! Also we have our new refer a friend program where you can give £10 and get £10 back your next order! :) you can find everything here:
https://scarpettapasta.com/pages/loyalty-and-rewards
Best food all year at uni
Amazing I ordered 2 pasta dishes to be delivered to my son at uni for the end of his exams !
He absolutely loved them !!!
8 juin 2021
Réponse de Scarpetta Pasta
Thank you so much!! So glad you enjoyed! Remember to check out our Loyalty Program on our website as you'll already have points to claim discounts! Also we have our new refer a friend program where you can give £10 and get £10 back your next order! :) you can find everything here:
https://scarpettapasta.com/pages/loyalty-and-rewards
The pasta were too hard and tough and…
The pasta were too hard and tough and rubbery for our liking and for its quality it is over priced - we will stick to our local Italian deli whose freshly made pasta are more to our taste. Will not order again.
7 juin 2021
Réponse de Scarpetta Pasta
We are really so sorry you feel this way and genuinely think something must have gone wrong as you can see from all the reviews we have across online and our three restaurants. We hope you give us a second chance and thanks in any case for ordering. Ciao :)
I must be on to my 4th order and…
I must be on to my 4th order and absolutely love it, definitely a regular now.
3 juin 2021
Réponse de Scarpetta Pasta
Thank you so much!! So glad you enjoyed! Make sure you check out our Loyalty Program to check what rewards you can get! Also we have our new refer a friend program where you can give £10 and get £10 back! :) you can find everything here:
https://scarpettapasta.com/pages/loyalty-and-rewards
The best pasta kits out there
The best pasta kits out there! So flavoursome and easy to prepare!
3 juin 2021
Réponse de Scarpetta Pasta
Thank you so much!! So glad you enjoyed! Make sure you check out our Loyalty Program to check what rewards you can get! Also we have our new refer a friend program where you can give £10 and get £10 back! :) you can find everything here:
https://scarpettapasta.com/pages/loyalty-and-rewards
Great service with constant updates
Great service with constant updates. My daughter thoroughly enjoyed your dishes and I felt so happy knowing I was able to give her home cooked food even though I'm 2000 miles away.x
3 juin 2021
Réponse de Scarpetta Pasta
Thank you so much!! So glad you enjoyed! Make sure you check out our Loyalty Program to check what rewards you can get! Also we have our new refer a friend program where you can give £10 and get £10 back! :) you can find everything here:
https://scarpettapasta.com/pages/loyalty-and-rewards
The feed back from the recipient of the…
The feed back from the recipient of the dishes was "fantastic, very tasty"
3 juin 2021
Réponse de Scarpetta Pasta
Thank you so much!! So glad you enjoyed! Make sure you check out our Loyalty Program to check what rewards you can get! Also we have our new refer a friend program where you can give £10 and get £10 back! :) you can find everything here:
https://scarpettapasta.com/pages/loyalty-and-rewards
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