Staff were available to answer the phone and are very friendly. You can ring any of their officers for help with any queries. They are all logged into a central system. If you can't get through to you... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Tom made the whole experience easy, and hassle free. He explained everything in detail. Customer service wea amazing and staff polite. I wouldn’t hesitate to go back when I need my next storage unit... Voir plus
L'entreprise a répondu
Customer service is amazing and any questions I had were answered. Really like the security they provide and the 24 hour access as I can go at times that suited me. Will not hesitate to recommend to a... Voir plus
We needed storage in a hurry as a new couch was arriving before we sold the old one. SCA were fabulous and organised next day storage at 4 50pm on Friday evening! Containers are clean and dry and very... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Garde-meubles en libre-service
- Site d'entreposage des véhicules
- Services de stockage d'archives
- Centre de stockage
Écrit par l'entreprise
We offer secure, convenient and affordable self storage facilities for personal, business and vehicle storage.
Coordonnées de contact
Unit C, Sunrise Enterprise Park, Ferryboat Lane, SR5 3RX, Sunderland, Royaume-Uni
- 0191 500 1809
- info@scaselfstorage.co.uk
- scaselfstorage.co.uk
4,8
Excellent
393 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Kelly and Sarah have been absolutely…
Kelly and Sarah have been absolutely fantastic - great service completely helpful and honest in a time I needed huge help. Trust them
6 février 2025
Avis spontané
Réponse de SCA Self Storage Ltd
Thank you for the kind review. Glad we could help
Réponse de SCA Self Storage Ltd
Thank you for the kind review. Glad we could help
Sarah was excellent.
25 janvier 2025
Réponse de SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Réponse de SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Easy booking process and competitive…
Easy booking process and competitive pricing. John is so helpful and friendly.
20 janvier 2025
Réponse de SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Very Impressed!
Excellent customer service before hand via email, answering my questions and assisting me with finding the right storage solution. Very impressed with the onboarding, was greeted at reception, and then shown the route to my storage unit whilst being provided guidance on how to enter, which bay to park in for the quickest and most convenient access, and the lady was overall very polite. As an additional bonus, I was given some welcome gifts. I received the 8 weeks 50% discount which made the storage unit very well priced. The place itself is very clean, organised, and access is electronic using a personal PIN number. Additionally there are trolleys that can be used to transport items from your car to your unit, and a lift to access the upper floors, which makes access very easy and the whole process stress free. Would
Absolutely recommend and use them again.
11 janvier 2025
Réponse de SCA Self Storage Ltd
Thank you for the kind review. Glad we could help
Great unit for my stuff.
Great set-up. Girls in office very helpful. The unit was clean an exactly what I need. Being able to access 24/7 is another benefit. When I first moved in there was a small gift (biscuits and a bottle of water) waiting for me, which were very welcoming and handy.
6 janvier 2025
Réponse de SCA Self Storage Ltd
Thank you for the kind review. Glad we could help
So friendly and so easy
So friendly and so easy. Cherry on the cake was when I 1st opened my unit to start loading i was greeted with bottles of water protein bars and a welcome card.
4 janvier 2025
Réponse de SCA Self Storage Ltd
We're grateful for your positive review. We are so happy to hear you found our team friendly making your journey a smooth and easy one. Your feedback has been shared with the team and is greatly valued!
Easy to book online and great…
Easy to book online and great communication and discount for 1st 8 weeks
28 décembre 2024
Réponse de SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Kelly and Sarah
Kelly and Sarah - friendly, helpful and patient while I dithered about what unit, when from etc!
21 décembre 2024
Réponse de SCA Self Storage Ltd
We're grateful for your positive review. We are so happy to hear you received amazing customer service from Kelly and Sarah. Your feedback has been shared with the team and is greatly valued!
Great staff
Lovely polite and helpful staff..
Left a lovely greeting card 2 bottles of water two pens and a lovely box of Linda chocs in my container 🥰
5 stars from me
14 décembre 2024
Réponse de SCA Self Storage Ltd
We're grateful for your positive review. We are so happy to hear you received great customer service. Your feedback has been shared with the team and is greatly valued!
Réponse de SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
the staff was so helpful
28 novembre 2024
Réponse de SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
I thought that I had filled this in a…
I thought that I had filled this in a few days ago. And sent it off. The experience was excellent and the staff were very helpful and friendly with no problems at all in helping and answering any questions I asked
26 novembre 2024
Réponse de SCA Self Storage Ltd
Thank you for your kind review Michael, very happy to hear the positive team feedback.
Very helpful staff
Very helpful staff, clean and hassle free storage ! I am very pleased with service
24 novembre 2024
Réponse de SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Réponse de SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Excellent service
Excellent service, good clear communication. Went out of their way to help accommodate our needs. Kelly and Sarah are super friendly and very efficient.
22 novembre 2024
Réponse de SCA Self Storage Ltd
Thank you for your kind review Alison, very happy to hear the positive team feedback.
Very helpful staff
17 novembre 2024
Réponse de SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Easy Storage
Very easy to deal with and superb storage containers plus lovely John to welcome. Good experience
16 novembre 2024
Réponse de SCA Self Storage Ltd
Thank you for your kind review Annette, we will let John know!
Could not have asked for more
The staff were very helpful and accommodating. I needed to bring forward my collection of keys by a few days and there was no resistance at all. The container looked almost brand new!
9 novembre 2024
Réponse de SCA Self Storage Ltd
We're grateful for your positive review. We are so happy to hear you received a helpful and accommodating service. Your feedback has been shared with the team and is greatly valued!
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