Scenic Avis 

Staff lovely trips well organised

The whole experience was great - all inclusive without exception.
The crew were so friendly and attentive from the moment we arrived on board until they all waved from the deck as we left in the coach.
The itinerary was comprehensive with excellent choices for every day - it was difficult to choose which activity to do!
Food and service on board were excellent and when we were on a whole day trip we were always taken out for a lovely lunch.
Sadly, we didn't get to cruise all that we had hoped when booking, but this was due to exceptionally low water levels on the river which was out of the control of Scenic. Alternative arrangements were made and everyone was accommodated in the best possible way.
I would happily book with Scenic River Cruises again and I would have no hesitation in recommending them.

we enjoyed it so much we booked the other end of the world

First week was amazing but after changing ships from Jester to Opal the staff were not as capable as previously. Things improved but just wondered if they were short staffed!

The staff, food, cabin and comfort of the ship were all excellent. However, despite knowing in advance Scenic were less than transparent in notifying guests of the significant change in the cruise destination. Only 3 days of the 14 were in the original plan due to the low river levels on the Rhine and Moselle. 14 days travelling the Netherlands was a very repetitive experience. Whilst we chose to stay, I think Scenic have to be much more explicit and honest in advance with guests, hugely disrespectful and a breakdown of trust with Scenic.

I liked the ship, its crew, the rooms and public spaces. I didn’t like all the long coach trips to get to the place the ship couldn’t get to.

From start to finish we felt we were very well looked after and all aspects of our cruise were 1st class.
The Cruise Director, Renata deserves special mention as she was outstanding.

Unfortunately we had to swap ships twice on our cruise. This was due to low water levels and unavoidable for Scenic. However the crews of all three ships made the cruise very acceptable and really 5 star.
Will be going again earlier in the year.

6 star, great crew

My 10th. cruise withScenic, again up to the highest standard.20 07

Excellent throughout

Excellent staff and entertainment

Scenic were great...particularly taking into account the difficult river conditions

This was significantly the worst Scenic cruise we've done. I wrote a letter and email to your MD both of which vanished, which seems unlikely. I've now sent a copy to a Complaints Manager.

Excellent cruise
Excellent staff
Excellent food
Cruise director Richard absolutely brilliant and made our cruise unforgettable.
It is our third Scenic holiday and we will always use them

The staff and ship were amazing. Both entertainment and food were very good. It was our first river cruise experience, but it won’t be our last.

Outstanding crew and itinerary coupled with meeting new people.

The holiday was generally very good, marred mainly by the wait in the airport at the meet and greet. We were held for 2.5 hours in the arrivals hall without being offered any food or water and no information about how long the wait was going to be. Not the best of starts to a ‘luxury’ holiday