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Lisez les avis des autres

Noté 3 sur 5 étoiles

I have 3 fragrances up on the website if you all would like to see what I created. Personally, the price is too high for the VERY limited catalog they offer you to build fragrances from. The fra... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The scents are actually very beautiful. It's really cool and fun to get your new fragrances. The first time I ordered a 20 ml of one memory and I am running out of that one so I probably will reorder... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I don t use perfume often, however I liked the idea and decided to try it. I ordered a perfume that is similar to what my father used to have as an after shave, and though the AI warned me it could n... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I was so excited to receive my custom perfume which was called Warmth & Wood. It was supposed to smell earthy and like wood. I think I must have gotten the wrong order because the perfume I received... Voir plus

À propos de l'entreprise

  1. Fournisseur d'arômes et de parfums
  2. aussi dans
  3. Fournisseur de cosmétiques et de parfums
  4. Fournisseur de produits de beauté
  5. Parfumerie

Écrit par l'entreprise

SCIRCLE is redefining the fragrance industry by making perfume creation accessible to everyone. Powered by Aura, our AI perfumer, and developed together with master perfumers and leading fragrance houses, we enable anyone to create a unique, high-quality fragrance that reflects any story you may dream about.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

50 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 76 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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3,6

Tous les avis

(50)

50 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Ordered a very detailed specific…

Ordered a very detailed specific personalized fragrance. When the order arrived it was NOTHING even remotely similar to what i asked for. The scent was horrific. I contacted their Customer Service department and was told they don’t do refunds. I consider this place a SCAM. Wouldn’t recommend it to anyone. Buyer Beware.

23 juin 2026
Avis spontané
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Réponse de Scircle

Thank you for sharing your feedback. We’re truly sorry to hear that your custom fragrance didn’t meet your expectations and that you left feeling disappointed. We understand how frustrating that experience must have been.

We’d appreciate the opportunity to learn more and see how we can help. Please email us at info@scirclescents.com, and our team will be happy to review your order and work with you toward a resolution. Your feedback is important to us, and we appreciate you giving Scircle a try.

Noté 1 sur 5 étoiles

Never got my bottle

Never got my bottle. Never can get ahold of anyone at customer service. Its been over a month. My package tracker said it had been delivered but was then shipped to San Diego at their main office. No help, no refund, no attempt from them to fix it. Save your money. It's a scam

24 juin 2026
Avis spontané
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Réponse de Scircle

Thank you for taking the time to share your experience. We’re truly sorry to hear about the issues with your order and understand how frustrating this must have been.

This is certainly not the experience we want for our customers. We’d appreciate the opportunity to investigate what happened and make things right. Please email us at info@scirclescents.com, and our team will review your order and assist you as quickly as possible.

We value your feedback and hope to have the chance to resolve this for you.

Noté 1 sur 5 étoiles

It was fun making them, don't buy

It was fun making them, but a complete waste of money. I got two so far, and one of them has literally no scent whatsoever other than alcohol the other lasts five minutes.

24 juin 2026
Avis spontané
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Réponse de Scircle

Thank you for sharing your feedback. We’re sorry to hear your fragrances didn’t meet your expectations, especially regarding the scent strength and longevity.

We’d love the opportunity to look into this for you. Please email us at info@scirclescents.com, and our team will be happy to review your order and see how we can help. We appreciate you giving Scircle a try and hope we can make things right.

Noté 5 sur 5 étoiles

1987

I’ve had the idea to create my own perfume for decades, and I’ve finally done it! Thanks to the amazing artistry at Scircle Scents, they were able to bring my story to life in a bottle.
It was the summer of 1987, I was 13 years old and coming of age. I spent that entire summer with my cousins at the beach, listening to U2, Richard Marx, Bryan Adams…crusing with the top down in my cousin’s mustang convertible, wearing makeup for the first time, covered in suntan lotion, out on the boat, watching “Dirty Dancing” and flirting with boys! It was the best summer of my life.

I told myself that one day, I would create a perfume named “1987” and capture that moment in time.
Scircle Scents worked with me to meticulously capture this incredible moment in time …and they NAILED it! “1987” was born and I now have that precious moment in time captured in a bottle. (And the only one in the world, I might add 😉)!
Thank you Scircle for your incredible talent, and making my coming-of-age story -“1987” - tangible. I’ll forever treasure this scent.

🎵“Those were the best years of my life”~Bryan Adams~

Sincerely,
Cayce Elle

15 juin 2026
Avis spontané
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Réponse de Scircle

Thank you so much for sharing such a beautiful story with us, Cayce. It was truly an honor to help bring 1987 to life and capture such a meaningful chapter of your life in a fragrance.

Reading about those summer memories—the beach, music, carefree adventures, and first experiences—reminds us why we love creating personalized scents. Knowing that 1987 became exactly what you had envisioned and that it now serves as a lasting keepsake means more to us than words can express.

Thank you for trusting Scircle with something so personal. We hope 1987 continues to bring those treasured memories back every time you wear it. 💛

Noté 1 sur 5 étoiles

My perfume has been sitting in San…

My perfume has been sitting in San Diego since the 17th of June awaiting pickup from USPS, today is the 26th... I've emailed the company three separate times and only got one reply that said they're checking on it. Lucky for me my credit card already credited the $25 back

12 juin 2026
Avis spontané
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Réponse de Scircle

Thank you for bringing this to our attention.

We’d appreciate the opportunity to look into this further and assist you. Please email us at info@scirclescents.com, and our team will be happy to review your order and work toward a resolution. Your feedback is important to us, and we hope to have the chance to make things right.

Noté 1 sur 5 étoiles

If I could give it zero stars I would

If I could give it zero stars I would. I don't know how they are able to charge for such disgusting perfume. It smells nothing like what I asked for it smells like an old lady/old man cologne that made me want to vomit. It is the most disgusting thing I've ever smelled. Do not use them. I don't know what they're doing or how they create something so gross. And then they offer a savings code for a new perfume for half price, but you still have to pay more money for it and there's no guarantee. The second one will be as disgusting as the first. Did I mention how disgusting it is?

22 juin 2026
Avis spontané
Logo de Scircle

Réponse de Scircle

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your custom fragrance didn’t meet your expectations. We understand how disappointing it is when a personalized scent isn’t what you envisioned.

We’d appreciate the opportunity to learn more about your experience and see how we can help. Please email us at info@scirclescents.com, and our team will be happy to review your order and work with you toward a resolution.

Your feedback is valuable to us, and we appreciate you giving Scircle a try.

Noté 1 sur 5 étoiles

Trash company

I bought six scents. All six bottles came in less then half full. I reached out to them several times. They ghosted me on every platform possible. They are deleting all bad reviews and paying for bs 5 star/positive reviews. Do not support this brand, they are hot garbage.

23 mars 2026
Avis spontané
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Réponse de Scircle

We’re truly sorry to hear about your experience and understand how disappointing this must have been.

We’d like the opportunity to investigate your concerns regarding your order and any previous communication. Please email us at info@scirclescents.com, and our team will be happy to review your case and work with you toward a resolution.

We appreciate your feedback and hope to have the opportunity to make things right.

Noté 1 sur 5 étoiles

BEWARE of Scircle Scents

BEWARE of Scircle Scents! First, they have a no-refund policy. Once you purchase there is no chance of getting a refund. Next, it is IMPOSSIBLE to get a response from their customer service team. I had to email them 5-6 times before getting a cohesive response to my request for a refund or free redo of my fragrance. The fragrances they sent me smelled nothing like what I requested - they smelled soapy and floral - and I asked for chocolate spice and pear spice! I resorted to emailing the company's CEO on LinkedIn. He responded with an apology and told me they would replace my fragrances for free. After his intervention, customer service contacted me with a do-over coupon code to use on their website during checkout after redoing my fragrances. Turns out that coupon code was only for 40% off and not for free! So, here I am, stuck with two bottles of perfume I don't like and no recourse. I feel I've been ripped off.

10 juin 2026
Avis spontané
Logo de Scircle

Réponse de Scircle

Thank you for taking the time to share your experience. We’re truly sorry to hear that your fragrances and your customer service experience did not meet your expectations. We understand how frustrating it must have been to receive scents that weren’t what you envisioned and to experience confusion regarding your replacement.

We’d appreciate the opportunity to review your case and make sure everything is handled correctly. Please email us at info@scirclescents.com, and our team will be happy to investigate your order and work with you toward a resolution.

Your feedback is important to us, and we appreciate you bringing these concerns to our attention.

Noté 4 sur 5 étoiles

Expensive but Fun

I tried it out and I do like it. The perfume smells awesome and I think it really nailed the prompt. However, it is STUPIDLY expensive. $25 for a 5mL and $95 for 20mL. I do think its worth the $25 to just try out, but I don't think I'll be doing it again.

13 mai 2026
Avis spontané
Logo de Scircle

Réponse de Scircle

Thank you for your honest feedback! We’re so glad to hear your fragrance matched your prompt and that you enjoyed the final scent.

We also appreciate your thoughts on pricing. Feedback like yours is valuable as we continue to improve the Scircle experience. Thank you for giving us a try and for taking the time to share your experience! 💛

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