Scoellphotography Avis 

28
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 2 sur 5 étoiles

I was going to save this review for another week but as the email has requested it, I’ll post it now. The photos arrived and are good quality. The photography is lovely and the frames are go... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I had some initial delays with my order and communication issues which the seller has explained; once the issues were realised my order was handled very quickly and my print has arrived. The photograp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service and communication from start to finish of order. The picture i ordered was of start point lighthouse Devon which has a big meaning to our families as we have been holidayi... Voir plus

Noté 5 sur 5 étoiles

Was looking for prints to adorn my walls in my new house I am decorating and glad I found SCoellPhtography shop on Etsy. Absolutely fantastic print. Arrived on time. Well packaged. Superb detail, colo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Photographe

Écrit par l'entreprise

Sebastien Coell Photography provides framed and unframed photographic artwork of the UK, Scandinavia and Europe, covering a range of outdoor Landscape and Seascape photographic locations. Sebastien's photographic studio is located in Devon, UK and his local work involves many areas of the Dartmoor National Park and Devon and Cornish Seascape Locations.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

28 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,1

Tous les avis

(28)

6 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Great artwork, poor delivery

I was going to save this review for another week but as the email has requested it, I’ll post it now.

The photos arrived and are good quality. The photography is lovely and the frames are good quality. The delivery was dispatched quickly too. I’m really happy with the products however..

Unfortunately, one of the glass panels smashed during the delivery. I could feel it smashed, opened it carefully and the whole pane was shattered.

I’ve sent 3 emails now, one to the info address and 2 to sales, with photos and a video attached of the damaged piece. I’ve sent my mobile number and they’ve got my email but I’ve had no response.

I’d really appreciate a response and a new A3 glass sheet sent to me. Alternatively, I’m happy to return the damaged one for full replacement. The glass sheet is easiest to send really, but maybe slightly risky via Royal Mail.

17 juin 2026
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Réponse de Scoellphotography

Hi Daniel

I'm so sorry, I have only just seen your emails, as I have just seen this review come through and found them in my spam folder.

I get about 100 emails a day in the spam folder, so please accept my apologies for missing your email.

Im sorry to see it got damaged in the post. I have dropped you an email and will get a replacement out to you ASAP.

Kind Regards
Seb

Noté 5 sur 5 étoiles

Great customer service and print …

We had a bit of a hiccup getting the print delivered but contacted scoellphotography and they were so quick to get things resolved, which is a credit to their customer service. The print arrived and I'm delighted with it and will definitely going back online to purchase another one

24 avril 2026
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Réponse de Scoellphotography

Thank you so much for your kind words and patience throughout the delivery hiccup. I’m really pleased everything was resolved quickly and that you’re delighted with the print. It means a lot to hear you’ll be returning to purchase another piece — thank you again for your support of Sebastien Coell Photography.

Noté 1 sur 5 étoiles

Picture quality poor- paper was creased…

Picture quality poor- paper was creased and mobile number and email does not exist when I tried to contact for a refund.
I don’t discovered I could get a picture that my dad took printed on the High Street for £3.50. So that’s 15 quid cheaper and it looks fantastic no response either to Facebook Mesenger so I’m guessing this is possibly a scam.

2 février 2026
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Réponse de Scoellphotography

Hi Louise.

Im so sorry your order didnt go smoothly and for the inconvience it has caused. If your print is creased, it most likely became damaged in the post, sometimes when the packaging gets bent.

The prints can sometimes also look a little dark with AstroPhotography so this may be why the print qaulity looks a little bit off.

Our email address is on our website and you should be able to contact us through our contact me page at https://scoellphotography.co.uk/pages/contact-us

In regards to the Facebook messenger message, im sorry I didnt see this until now, I don't often get notifications that I have any messages on that platform.

Please do reach out and I will do my best to get it resolved.

Kind Regards
Seb

Noté 5 sur 5 étoiles

I still haven’t received it despite…

I originally wrote a 1 star review as my picture hadn’t arrived after nearly 3 weeks and I’d heard nothing. However Seb has been in touch and apologised profusely and given a partial refund so I feel that review was unwarranted and I look forward to receiving the picture.

15 août 2025
Noté 5 sur 5 étoiles

Excellent quality pictures

Excellent quality pictures. Very happy with the print. Customer service good. Very responsive through Facebook messenger.

22 juillet 2025
Noté 5 sur 5 étoiles

Stunning picture and excellent customer service!

The original picture was nice but didn’t have the colour or definition that the picture on the website had; the landscape is pretty much all black against the sky whereas the one online had greens of the grass & much more detail. It’s still a nice composition but not as I expected.
Upon seeing my review the company promptly contacted me to offer a free replacement picture with the colour & definition I wanted. This was received really quickly and is absolutely beautiful, I cannot fault the service I received or the commitment to provide beautiful art. I will definitely be purchasing from Sebastien Coell again.

8 décembre 2024
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Réponse de Scoellphotography

Hi Michelle, Thank you for the honest review, the images can sometime looks a little different displayed online due to monitors / displays being backlit, especailly with darker images.

I will drop you a message via email, and see if I can get you out a more accurate replacement.

Kind Regards
Seb

Noté 5 sur 5 étoiles

Superb photographer!

Great service and communication from Sebastian. The three A4 photos I ordered of the Welsh mountains/countryside are absolutley beautiful.
There was a small issue with the delivery of the order but it was rectified quickly and generously by Sebastian. My hallway looks proper posh!

10 novembre 2023
Noté 4 sur 5 étoiles

It has been over two weeks and my order…

I had some initial delays with my order and communication issues which the seller has explained; once the issues were realised my order was handled very quickly and my print has arrived. The photograph (of Boscastle) is beautiful and I am very happy with the quality. Thank you. Despite the initial problems, I would buy from here again

9 mai 2023
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Réponse de Scoellphotography

Hi Rebecca, I'm very sorry to see this, your item went out the beginning of this week, so you should have received it by now or hopefully tomorrow.

We are currently moving between houses so communication has been a little bit harder, as has been completing orders, as we have both no mobile signal or internet at present in the house.

I will chase your order up tomorrow with the post office and have also contacted you via email in response to offering a partial refund to apologise for the delays you have received.

Please accept our sincere apology for not providing our usual high customer service

Kind Regards
Sebastien Coell Photography.

Noté 5 sur 5 étoiles

Excellent service and communication…

Excellent service and communication from start to finish of order.
The picture i ordered was of start point lighthouse Devon which has a big meaning to our families as we have been holidaying in near by Kingsbridge for many years, and walked from beesands to start point a number of times, also got the top of lighthouse. Lovely picture and frame. Would definitely recommend.

10 octobre 2022

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