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Lisez les avis des autres

Noté 5 sur 5 étoiles

Leaving this review as despite the whole order being a bit of a nightmare being able to contact Scoffable and speak to a person straight away was a welcome change! Thankfully Scoffable gave me my mone... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

First time ordering through scoffable and had a great meal from one of our local chinese takeaways. Easy to navigate menus on the app, with clear options for extras. Easy to pop in all my info to c... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

After receiving an incorrect order from Fireaway (via Scoffable), I was screamed at by a Fireaway staff member with repeated “F*** YOU” comments over the phone when I tried to explain how these is... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Been using Scoffable for a while now and it's super reliable, never had any issues. It remembers your past orders and you can just reorder in literally 10 seconds with Apple Pay, make life simple!

L'entreprise a répondu

À propos de l'entreprise

  1. Service de commande de repas en ligne
  2. aussi dans
  3. Service à emporter
  4. Service de livraison
  5. Service de livraison des courses

Écrit par l'entreprise

Our goal at Scoffable is clear: we work hard so that ordering takeaway is simple. We help more than 600 takeaways and restaurants around Scotland to thrive. And our customers have local cuisine choice at their fingertips via our website and app. It's a win-win. We believe in making things simple, being helpful, and sharing our passion for food far and wide.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

33 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,3

Tous les avis

(33)

4 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Never had an issue using Scoffable

Never had an issue using Scoffable. Feel better knowing it's Scottish, that's why I use it over other ordering platforms

2 juin 2025
Avis spontané
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Réponse de Scoffable

Lindsey, we're delighted to hear that your experience with Scoffable has been positive.

Thanks so much for supporting us and taking the time to leave a review, we really appreciate it.

Noté 5 sur 5 étoiles

Great app

Nice little app nice layout easy to use has a few take aways on it that arnt on other apps I use good communication never had an issue

27 mai 2025
Avis spontané
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Réponse de Scoffable

Thanks for your review Jacqueline, It's great to hear that you find the app layout clear and easy-to-use and enjoy the takeaways not available on other platforms.

We appreciate your continued support for Scoffable, if you ever have any issues we will always make things right.

Noté 5 sur 5 étoiles

Although there isn't as many options as…

Although there isn't as many options as other delivery apps the restaurants on this in my area are really good and find that the prices are reasonable such as delivery and service charge.

14 mai 2025
Avis spontané
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Réponse de Scoffable

Thanks for your feedback! We're pleased you enjoy the restaurants available in your area and find our delivery and service charges fair. We are always working to expand choice and appreciate your continued support.

Noté 4 sur 5 étoiles

First time ordering through scoffable…

First time ordering through scoffable and had a great meal from one of our local chinese takeaways.
Easy to navigate menus on the app, with clear options for extras.
Easy to pop in all my info to creat a profile, clear confirmation emails once the takeaway had accepted our order. Would use the app again!

7 mai 2025
Avis spontané
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Réponse de Scoffable

We're delighted that your first experience using Scoffable to order from your local Chinese takeaway was a success.

We appreciate your continued support, thank you for taking the time to leave a review.

Noté 5 sur 5 étoiles

Shame about the circumstances but thank you Scoffable

Leaving this review as despite the whole order being a bit of a nightmare being able to contact Scoffable and speak to a person straight away was a welcome change! Thankfully Scoffable gave me my money back since the takeaway was refusing. I hope to never have another problem again but its nice knowing I can get the help if needed. Thanks Scoffable

1 mai 2025
Avis spontané
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Réponse de Scoffable

Thank you for your review. We're sorry your experience wasn't perfect this time, but pleased we could help.

We'll always try to make things right. Please get in touch if there's anything more we can do. We appreciate your continued support.

Noté 5 sur 5 étoiles

Will only use scoffable from now on!

Used Scoffable a few times now and I have to say I’m impressed! Very easy to use, great options of takeaways and felt very secure. Communication, app interface and customer service was really nice. Will be my go to from now on

28 avril 2025
Avis spontané
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Réponse de Scoffable

Thank you for the brilliant review. We're thrilled to be your go-to and look forward to serving you again soon.

Noté 5 sur 5 étoiles

Our go to every time

Always our number one choice of delivery service, all our local takeaways recommend ordering through Scoffable and the service cost is so low it’ll always be our go to, customer service is always great and so efficient if there is any issues with food when it comes

1 mai 2025
Avis spontané
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Réponse de Scoffable

Many thanks for making Scoffable your go-to delivery service. We’re thrilled that your local takeaways recommend us and that our low service cost and efficient customer support hit the mark.

We’ll keep working hard to deserve your trust and make every order a great experience.

Noté 1 sur 5 étoiles

Screamed At, Sworn At, Then Dismissed by Scoffable

After receiving an incorrect order from Fireaway (via Scoffable), I was screamed at by a Fireaway staff member with repeated “F*** YOU” comments over the phone when I tried to explain how these issues had been resolved in the past. I was told “NEVER ORDER FROM HERE AGAIN” in one of the most aggressive customer interactions I’ve ever experienced.

Scoffable’s response? They refunded the order, then contacted the restaurant (who denied it happened) and told me they couldn’t escalate without “concrete evidence.” They dismissed the abuse as an “inconvenience” and closed the case.

If you value your safety or dignity as a customer, be cautious using this platform. There are zero safeguards in place if something goes seriously wrong.

26 mars 2025
Avis spontané
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Réponse de Scoffable

We're very sorry for the distress this experience caused. As a gesture of goodwill, we issued a refund, though we understand this cannot undo your experience on the phone with one of our partner takeaways.

We normally liaise directly with our partner takeaways and restaurants to resolve issues such as missing or incorrect items, and regret that this did not occur in your case.

Please be assured that your contact details, including your phone number, are never directly shared with our partner takeaways, and they are unable to contact you directly once a reasonable period has elapsed after delivery.

We've taken your feedback on board and will review the details of this incident to strengthen our processes. Your safety and satisfaction remain our top priorities, and we appreciate you bringing this to our attention.

Noté 1 sur 5 étoiles

It's a con of a food app!!

It's a con of a food app!!! Twice now I have got the wrong order through the website. Contacted them through email as there is no phone number 🤔told me to contact the restaurant,the restaurant told me to contact scoffable. No one takes responsibility and I am robbed of 35 pounds this time and the last time was 43 pounds. AVOID AT ALL COSTS

10 mars 2025
Avis spontané
Logo de Scoffable

Réponse de Scoffable

Thank you for sharing your feedback. We apologise for the mix-ups with your orders and understand how frustrating this must have been. We reached out to resolve the situation and hope this helped to make up for the inconvenience.

As part of our commitment to improvement, we'll be reviewing our original communication and learning from this experience so that we can handle any issues more effectively in future. We're also working closely with the partners involved to improve order accuracy.

If there's anything further we can do, please get in touch and we’ll be happy to assist. We appreciate your continued support.

Noté 5 sur 5 étoiles

Great service, lovely drink

For those of us who choose to avoid the artificial sweeteners (either for health reasons or because they taste disgusting) that are everywhere since the introduction of the sugar tax, finding a soft drink that isn't poisoned/ruined/tainted is not an easy task. We crave the occasional treat of an old school cordial or a fizzy drink like we had from the "pop man" when we were children. Thankfully, there are companies out there like Scoffable who trust us to make an informed and sensible choice regarding what we drink and they have started to creep into the market. Brew is their version of the popular Scottish fizzy drink made by Barrs which has been ruined with artificial sweetener for the past few years. It's as tasty and refreshing as it was back in the day with a sweet caffeine hit, no nasty aftertaste, and nothing to trigger a migraine (sweetener gives me a headache so severe that I lose my vision). Brew comes in a glass bottle which feels even more decadent and is perfect for a weekend treat, a pick-me-up after exercise or a lift after a late night.

Unfortunately, the box that I purchased was damaged in transit and 3 of the bottles weren't full. I notified Scoffable and would have been happy to send the full box back or even just have a partial refund. However, Calum in Customer Services promptly and efficiently handled my concern and arranged for a full new box to be sent out.

Sincere thanks. I truly hope that the Scoffable brand continues to grow.

20 décembre 2024
Avis spontané
Logo de Scoffable

Réponse de Scoffable

Many thanks for sharing your experience. We're delighted our full-sugar BREW brought back those "pop man" memories and gave you a headache-free, caffeine-boost sparkler in a glass bottle.

We’re sorry to hear about the transit damage and are pleased Calum in Customer Services could swiftly send you a replacement box.

Thank you for your support and kind words, they really help us as we grow. We look forward to keeping you stocked with more Scoffable BREW soon.

Noté 5 sur 5 étoiles

Scoffable Delight

A friend of mine gave me a bottle of Brew to try, as it is full sugar and I am very sensitive to sweeteners, hence the reason she gave me a bottle! I'm not normally a fan of irn brew but this version was really lovely and refreshing. I normally drink Coca Cola as it is safe for me to drink but I will definitely consider buying the scoffable brew too! In glass bottles too, so easier to recycle!!

16 avril 2024
Avis spontané
Logo de Scoffable

Réponse de Scoffable

Thank you for the fantastic review! We're thrilled our full-sugar BREW offered a refreshing twist and that our glass bottles make recycling easier. We hope to welcome you back for more Scoffable moments soon.

Noté 5 sur 5 étoiles

Brew - a delicious full sugar drink!

Thanks to Scoffable for delivering a fab original tasting Brew as a replacement for the foul tasting current offerings from B**rs company.

Brew is made with sugar NOT artificial sweeteners and the taste proves what a great decision that was.

Ordering was simple, delivery was prompt and did I mention the taste...hmm sweet heaven!

Now for the bad news, that box of fizzy bottled treats is not going to survive your lack of willpower to ration them...save yourself any disappointment and order at least 2 boxes!

Do I recommend...absolutely!
Do I suggest you hide your boxes from everyone in your house...definitely!
Will you regret buying...I think not, however, there's always one, isn't there?
So should anyone find themselves with a spare box that they can't manage, just let me know and I'll definitely help rehome it for you!

19 février 2024
Avis spontané
Logo de Scoffable

Réponse de Scoffable

Thanks so much for the brilliant review, we appreciate it! We’re delighted BREW’s full-sugar taste and speedy delivery impressed. Here's to many more sweet moments!

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